Bug 926 - wrong keyboard layout is selected by default
Summary: wrong keyboard layout is selected by default
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal minor
Target Milestone: ---
Assignee: Thierry Vignaud
QA Contact:
URL:
Whiteboard:
Keywords: NEEDINFO, USABILITY
Depends on:
Blocks:
 
Reported: 2011-04-21 23:14 CEST by AL13N
Modified: 2014-11-15 15:04 CET (History)
3 users (show)

See Also:
Source RPM: drakx-installer-stage2
CVE:
Status comment:


Attachments

Description AL13N 2011-04-21 23:14:55 CEST
Description of problem:

- when installing, you're asked for your language
- then you have to accept license
- and after that, you're being asked about your keyboard layout

for me, i chose "Europe/Nederlands" and then i get 4 choices:

the first one is "Belgian", which is the correct one, but US keyboard (last) is selected by default.

(as an addendum; in mdv it was always Belgian that was selected...)
Ahmad Samir 2011-04-22 20:23:18 CEST

Source RPM: (none) => drakx-installer-stage2

Comment 1 Marja Van Waes 2011-09-01 19:33:49 CEST
(In reply to comment #0)
> Description of problem:
> 
> - when installing, you're asked for your language
> - then you have to accept license
> - and after that, you're being asked about your keyboard layout
> 
> for me, i chose "Europe/Nederlands" and then i get 4 choices:
> 
> the first one is "Belgian", which is the correct one, but US keyboard (last) is
> selected by default.
> 
> (as an addendum; in mdv it was always Belgian that was selected...)

I live in the Netherlands and almost everybody I know here uses a US keyboard, even schools do, so I think this default is good.

CC: (none) => m.van.waes

Comment 2 Marja Van Waes 2011-09-01 20:17:03 CEST
Most people in the Netherlands and the Dutch-speaking part of Belgium, use a US keyboard, so this isn't a bug

Status: NEW => RESOLVED
Resolution: (none) => INVALID

Comment 3 Remco Rijnders 2011-09-01 20:21:15 CEST
To clarify: The US Qwerty keyboard is the Dutch standard, Azerty the Belgian I believe. I fear in this case Belgium loses out on the default value based on # of keyboards in use with the various layouts.
Comment 4 AL13N 2011-09-01 23:17:12 CEST
(In reply to comment #2)
> Most people in the Netherlands and the Dutch-speaking part of Belgium, use a US
> keyboard, so this isn't a bug

This is a totally FALSE statement:

the full part of Belgium even the dutch-speaking part (I am one of those) all use Belgian keyboard layout, there are principally 2 such layouts, but only one of those is actually used much, so that doesn't go either.

The only difference is that 1/3rd of sysadmins prefer qwerty keyboard, due to numerous bugs and somehow qwerty always being default.
Which is completely negligable if you compare with the #of people actually using any keyboard.


On a second note, i conceded that there are more people in .nl than in .be, so one would guess there would be more qwerty keyboard users than azerty keyboard users in both our countries.

That being said, this is for the liveCD, but when a country or timezone has been chosen, i would suggest that for belgium/brussels, the belgian one should be default selected. (which afaik it's not)

Status: RESOLVED => REOPENED
Resolution: INVALID => (none)

Comment 5 Remco Rijnders 2011-09-02 05:55:53 CEST
Ah, but you didn't put that in your original report. There you said you selected Europe/Nederlands as language, but didn't mention anything about the timezone. If the timezone (city) is the base of the keyboard selection, then I agree with you. I guess this one needs further investigation.
Comment 6 Marja Van Waes 2011-09-04 13:44:18 CEST
(In reply to comment #4)

>               when a country or timezone has
> been chosen, i would suggest that for belgium/brussels, the belgian one should
> be default selected. (which afaik it's not)

Sorry for stating that this wasn't a bug, I should have said that I didn't understand why you thought this was a bug. 

Thanks for the clarification, now I do agree, of course.

If this happened with Mageia 1 (official release) too, could you please file a new bug report on this subject for that release and attach the corresponding /root/drakx/report.bug.gz?

We should have asked for that file from cauldron too, immediately after you reported this bug.
Comment 7 AL13N 2011-09-04 14:01:48 CEST
i don't have the original system anymore, so i guess we'll have to retest this.
Comment 8 Marja Van Waes 2011-09-05 13:46:44 CEST
(In reply to comment #7)
> i don't have the original system anymore, so i guess we'll have to retest this.

I just retested with Mageia 1 rc and with Mageia 1, both with the same outcome:

I didn't get a question about my timezone during the installation part, I only got that question about my language and later about my keyboard. You're right, the keyboard default is US international. 

It was later, in the configuration after installation part, that I got a chance to change the time zone (that had defaulted to Amsterdam)

I don't know why the timezone defaulted to Amsterdam: because of the CEST-setting in my hwclock + my choices of language and keyboard, of for some other reason.

I'm wondering whether a solution would be to have two separate languages: Europe / Nederlands (Belgium) and Europe / Nederlands (The Netherlands)
Comment 9 AL13N 2011-09-05 23:06:38 CEST
is this with the livecd installer or the DVD installer?

i always get amsterdam as well, btw...
Comment 10 Marja Van Waes 2011-09-06 07:10:18 CEST
(In reply to comment #9)
> is this with the livecd installer or the DVD installer?
> 
> i always get amsterdam as well, btw...

Thanks for the feedback, interesting to read you get Amsterdam as well.

It was both with DVD:
Mageia DVD-1-rc X86_64
Mageia DVD-1 X86_64

I might install Mandriva 2011 to compare, if I find time.
Comment 11 Marja Van Waes 2011-09-07 15:12:19 CEST
Hi AL13N

Mandriva installer (I tried Mandriva.2011.x86_64.1.DVD, which is both installer and live DVD) first lets you choose the language and right after that comes the timezone question, which is skipped in Mageia installer.

So an easier solution than what I suggested before, would probably be to have the timezone question right after the language question, so that making a choice for Brussels there would result in a Belgian keyboard as default.

Do you mind if I change the severity to enhancement?
Comment 12 Marja Van Waes 2011-09-08 15:04:22 CEST
Today I did an install with multiple languages, I was suprised to see that in the "pick your keyboard" screen no screen was highlighted, and that Belgian was at the top of the list.

The picture was made after I chose the Dutch keyboard.

(BTW: the first language I chose was English UK)

https://bugs.mageia.org/attachment.cgi?id=773
Marja Van Waes 2011-09-08 15:07:43 CEST

See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=1042

Comment 13 Marja Van Waes 2011-09-08 17:00:03 CEST
Unfortunately, if you don't install many languages, the US international keyboard is as well visible in that screen as highlighted. I tried with Dutch plus French and German, the Belgian languages. When I tested with more languages US international was to far down on the list to fit in the frame that showed the keyboards.

I think this US_international keyboard default, won't irritate if you expect this to happen. I think if someone writes a "How to install Mageia", this should be in there.
Marja Van Waes 2011-09-08 17:01:03 CEST

Whiteboard: (none) => HOWTO_INSTALL_MAGEIA

Marja Van Waes 2011-09-14 21:36:39 CEST

Whiteboard: HOWTO_INSTALL_MAGEIA => H_I_M

Marja Van Waes 2011-09-21 22:03:04 CEST

Assignee: bugsquad => thierry.vignaud

Marja Van Waes 2011-10-02 15:53:09 CEST

Whiteboard: H_I_M => HOWTO_INSTALL_MAGEIA

Marja Van Waes 2011-10-06 21:09:22 CEST

Keywords: (none) => USABILITY
Whiteboard: HOWTO_INSTALL_MAGEIA => (none)

Dick Gevers 2011-12-09 18:41:12 CET

CC: (none) => doc-bugs
Hardware: i586 => All

Comment 14 Marja Van Waes 2012-03-14 20:16:00 CET
Pinging, because nothing has happened with this report for more than 3 months, it still has the status NEW or REOPENED.

@ Thierry

Since we'll have to start from scratch again writing the help in installer:

Are the US keyboards always available in the first keyboard choice screen, or are there also languages that *never* give a US keyboard among the options in the first keyboard choice screen?
Comment 15 Marja Van Waes 2012-05-26 13:09:38 CEST
Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Keywords: (none) => NEEDINFO

Comment 16 Marja Van Waes 2012-06-13 22:52:17 CEST
(MGA2) on whiteboard to show it is still like that when installing Mageia 2, not because it should or could be fixed for Mageia 2

Keywords: NEEDINFO => (none)
Whiteboard: (none) => (MGA2)

Comment 17 Marja Van Waes 2014-09-06 21:54:59 CEST
(In reply to Marja van Waes from comment #14)

> Are the US keyboards always available in the first keyboard choice screen,
> or are there also languages that *never* give a US keyboard among the
> options in the first keyboard choice screen?

Learned some things since then :-)

There are many languages that do *not* give a US keyboard as an option in the first keyboard choice screen, (like Czech, Catalan, Ukrainian, Russian), unless another language was installed that pulls in a US keyboard option.

I hope the statement "DrakX selects an appropriate keyboard for your language. If no suitable keyboard is found it will default to a US keyboard layout." in our installer help isn't rubbish! Is it?
 http://doc.mageia.org/installer/4/en/content/selectKeyboard.html
Comment 18 Dick Gevers 2014-11-15 05:47:46 CET
M2 being beyond EOL, please can we close thus one?

Keywords: (none) => NEEDINFO

Comment 19 Rémi Verschelde 2014-11-15 10:57:29 CET
Has it been fixed in subsequent releases?

CC: (none) => remi
Whiteboard: (MGA2) => (none)

Comment 20 Marja Van Waes 2014-11-15 13:58:01 CET
(In reply to Rémi Verschelde from comment #19)
> Has it been fixed in subsequent releases?

Well, IMHO there wasn't a bug, only the expectations about how traditional installer works didn't match how it actually works.

Anyway, the reporter stopped replying 3 years ago, so closing as old.

It shouldn't be reopened, this report is too confusing.

Please file (an) enhancement request(s) if you want to see Dutch in Europe split in separate versions for Belgium and The Netherlands in stage2, or if you want the screen(s) to select a timezone or the one to select a country/region to come right after the language choice screen instead of in the summary step

Status: REOPENED => RESOLVED
Resolution: (none) => OLD
Summary: wrong keyboard layout is selected by default => Re-add the

Comment 21 Marja Van Waes 2014-11-15 15:04:19 CET
(restore summary)

Summary: Re-add the => wrong keyboard layout is selected by default


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