Bug 1042 - Install annoyance - keyboard and country choice dialogs (interactive.pm vs advanced popups) => use popup widget instead
Summary: Install annoyance - keyboard and country choice dialogs (interactive.pm vs ad...
Status: ASSIGNED
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal enhancement
Target Milestone: ---
Assignee: Thierry Vignaud
QA Contact:
URL:
Whiteboard:
Keywords: PATCH, USABILITY
: 3579 6394 10039 11623 (view as bug list)
Depends on:
Blocks:
 
Reported: 2011-04-28 22:42 CEST by Robert Fox
Modified: 2020-08-20 08:57 CEST (History)
11 users (show)

See Also:
Source RPM: drakx-installer-stage2, drakx-kbd-mouse-x11
CVE:
Status comment:


Attachments
Screenshot of better choice of keyboards when using multiple languages (986.50 KB, image/jpeg)
2011-09-08 14:31 CEST, Marja Van Waes
Details

Description Robert Fox 2011-04-28 22:42:12 CEST
Description of problem:

This bug s also filed in Mandriva (Bug 44629) since 2008!!!! 

When I get to the keyboard choice - it defaults to "US Keyboard"

I clock on the "More" choice, and a new window pops up to choose another
keyboard layout.  I choose "German" - click "OK" - then I get dropped
back to the original Keyboard selection screen which still shows "US
Keyboard" as chosen.

There is no visual feedback that I chose the "German" keyboard although
it was chosen - and then I have to click "Next" to continue.

This could be confusing to newbies.


Version-Release number of selected component (if applicable):


How reproducible:
Everytime a fresh install is made

Steps to Reproduce:
1.
2.
3.
Robert Fox 2011-04-28 22:42:38 CEST

Priority: Normal => High

Ahmad Samir 2011-05-06 23:43:47 CEST

Source RPM: (none) => drakx-installer-stage2

Comment 1 Marja Van Waes 2011-09-07 16:45:06 CEST
Thank you for reporting.

Almost the same happened to me when I choose English as my only language, instead of Dutch or multiple languages. After that it seemed that installer didn't accept my choice for a Dutch keyboard. That even confused me, and I have used Mandr* since Mandrake 8.0, so I don't think of myself as a newbie

Unfortunately, I don't recall whether that was on i586 or on X86_64, nor whether it was Mageia 1 official or Mageia rc 1 I tried to install.

Do you happen to know if the problem still exists in Mageia 1 official? If so, a seperate bugreport for that release should be made.

Do you happen to have the /root/drakx/report.bug.gz of the Cauldron install that went wrong (and, if applicable, of the Mageia 1 release install as well)?

If so could you please attach the file(s) to this and/or that bug report(s)?

Keywords: (none) => NEEDINFO
CC: (none) => m.van.waes

Comment 2 Marja Van Waes 2011-09-08 14:19:28 CEST
You don't need to bother about those files anymore, there is a much simpler solution:

When choosing your language, first choose the language (English, I suppose) that you prefer to use, but don't go on yet, first click the bottom-left button, the one for installing multiple languages, and choose German. 

I just did that with English (UK) in the first screen and Dutch (Nederlands) and some more languages in the second screen. 

I'll try to attach a picture of how my "pick your keyboard" screen looked like, after I did this. There were even more keyboards available in this screen than you can see in the picture, you can't see some UK and US ones.

So with proper instructions in a HOW_TO_INSTALL_MAGEIA no one needs to ever run into this problem again
Comment 3 Marja Van Waes 2011-09-08 14:31:59 CEST
Created attachment 773 [details]
Screenshot of better choice of keyboards when using multiple languages
Marja Van Waes 2011-09-08 14:35:01 CEST

Keywords: NEEDINFO => (none)
See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=727
Whiteboard: (none) => HOWTO_INSTALL_MAGEIA

Marja Van Waes 2011-09-08 15:06:43 CEST

See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=1042

Marja Van Waes 2011-09-08 15:06:55 CEST

See Also: https://bugs.mageia.org/show_bug.cgi?id=1042 => (none)

Marja Van Waes 2011-09-08 15:08:05 CEST

See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=926

Marja Van Waes 2011-09-14 21:38:28 CEST

Priority: High => Normal
Whiteboard: HOWTO_INSTALL_MAGEIA => H_I_M

Marja Van Waes 2011-09-21 22:01:40 CEST

Assignee: bugsquad => thierry.vignaud

Marja Van Waes 2011-10-02 15:52:48 CEST

Whiteboard: H_I_M => HOWTO_INSTALL_MAGEIA

Marja Van Waes 2011-10-06 21:10:19 CEST

Keywords: (none) => USABILITY
Whiteboard: HOWTO_INSTALL_MAGEIA => (none)

Marja Van Waes 2011-10-07 22:25:28 CEST

See Also: https://bugs.mageia.org/show_bug.cgi?id=727 => (none)

Comment 4 Filip Komar 2011-12-19 10:32:24 CET
Related or even duplicate with https://bugs.mageia.org/show_bug.cgi?id=3579?

CC: (none) => filip.komar

Comment 5 Marja Van Waes 2012-04-11 19:27:30 CEST
(In reply to comment #0)
> Description of problem:
> 
> This bug s also filed in Mandriva (Bug 44629) since 2008!!!! 
> 
> When I get to the keyboard choice - it defaults to "US Keyboard"
> 
> I clock on the "More" choice, and a new window pops up to choose another
> keyboard layout.  I choose "German" - click "OK" - then I get dropped
> back to the original Keyboard selection screen which still shows "US
> Keyboard" as chosen.
> 
> There is no visual feedback that I chose the "German" keyboard although
> it was chosen - and then I have to click "Next" to continue.
> 
> This could be confusing to newbies.
> 

@ Robert

We are rewriting our help files for installer. 

This one is for the language choice screen:

http://waesvanm.home.xs4all.nl/webhelp/content/ar01s02.html


and this one for the keyboard choice screen:

http://waesvanm.home.xs4all.nl/webhelp/content/ar01s06.html


They don't solve this bug, but they'll help prevent confusion.
Comment 6 Marja Van Waes 2012-05-26 13:03:22 CEST
Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Keywords: (none) => NEEDINFO

Comment 7 Robert Fox 2012-05-27 12:59:37 CEST
YES this bug still exists (just installed a fresh Mageia 2 x64 DVD onto two different laptops.  Same issue as described above.
Sander Lepik 2012-05-27 13:34:53 CEST

Keywords: NEEDINFO => (none)
CC: (none) => sander.lepik

Comment 8 Marja Van Waes 2012-05-28 11:41:32 CEST
Here is a new link for the relevant help screen:

http://doc.mageia.org/content/selectKeyboard.html
Comment 9 Robert Fox 2012-05-28 11:43:28 CEST
That is helpful - Thanks! But the bug is not resolved.
Manuel Hiebel 2012-06-26 23:34:02 CEST

Severity: normal => enhancement

Comment 10 Priscus 2012-12-08 23:10:14 CET
Note to reactivate the subject: the bug is still there. 
Still a _minor_ annoyance, but an annoyance nonetheless. 

Same with similar bug 3579.

CC: (none) => wizzard

Comment 11 Thierry Vignaud 2012-12-10 03:22:09 CET
*** Bug 3579 has been marked as a duplicate of this bug. ***
Comment 12 Thierry Vignaud 2012-12-10 03:22:14 CET
*** Bug 6394 has been marked as a duplicate of this bug. ***

CC: (none) => alien

Thierry Vignaud 2012-12-10 04:11:18 CET

Summary: Install annoyance - keyboard choice dialog => Install annoyance - keyboard choice dialog (interactive.pm vs advanced popups)

Comment 13 Marja Van Waes 2012-12-10 07:28:38 CET
In duplicate bug 3579
"Problem setting country in Summary after choosing language of another country in first language choice screen during install"

tv explained it is the same code for country and keyboards

Summary: Install annoyance - keyboard choice dialog (interactive.pm vs advanced popups) => Install annoyance - keyboard and country choice dialogs (interactive.pm vs advanced popups)

Comment 14 Manuel Hiebel 2013-05-11 22:57:27 CEST
*** Bug 10039 has been marked as a duplicate of this bug. ***

CC: (none) => vbillette

Comment 15 Manuel Hiebel 2013-11-08 19:31:25 CET
*** Bug 11623 has been marked as a duplicate of this bug. ***

CC: (none) => lewyssmith

Comment 16 Lewis Smith 2013-11-08 22:33:07 CET
Manuel
Sorry about the duplication. I did look; and normally Bugzilla is very good at proposing similar-looking existing bugs. BTAIM
- This problem since April 2011?!
- Comment 10 is too mild; it is nothing to do with newbies. The fact remains that you cannot know at that stage that your preferred k/b choice is for real, since the pre-chosen one is all that is indicated.
- Comment 9 (May 2012) holds true.
Comment 17 Rémi Verschelde 2014-01-22 17:43:44 CET
Still valid in Mageia 4 pre-release ISOs. Chose German locale, the used the advanced window to chose French keyboard layout, but after validating it still showed that the choice was set on "Deutschland".

CC: (none) => remi

Comment 18 André DESMOTTES 2014-07-10 09:22:36 CEST
Hello,
This bug is still valid with M5A1, Classical DVD 64, KDE

CC: (none) => lebarhon

Comment 19 Thierry Vignaud 2014-07-10 11:40:23 CEST
I'm thinking about moving the advanced options back into the main window, using the new popovers gtk+ widget
Comment 20 Rémi Verschelde 2014-10-28 17:23:22 CET
Thierry, do you think you could craft a fix for Mageia 5?
Comment 21 Marja Van Waes 2015-09-24 19:47:47 CEST
(In reply to Thierry Vignaud from comment #19)
> I'm thinking about moving the advanced options back into the main window,
> using the new popovers gtk+ widget

Does that mean that the user would no longer first see a screen with a selection of keyboards, based on his chosen language(s)

If not, then stop reading.

However, if so, then I propose to first try something else for the keyboard choice: to change 

  "Please choose your keyboard layout" 

in this screen
http://docteam.mageia.nl/en/installer/content/selectKeyboard.html
into:

 "The selected keyboard below is the default one for your language.
  Please click on 'Help' if you have a different one."

The help page explains that after choosing a keyboard from the "More" list, it won't be shown after returning to the initial list, but that it'll still be the chosen one.

I don't care about switching to the full list for countries, the majority of users know which country they're in even without getting a preselection ;-)
Florian Hubold 2015-09-27 01:40:08 CEST

CC: (none) => doktor5000

Comment 22 Marja Van Waes 2015-12-15 07:35:04 CET
My suggestion doesn't take into account that some users can select a different keyboard at the beginning of install, and then see this screen again in the Summary step.
Thierry Vignaud 2016-06-17 15:22:02 CEST

Status: NEW => ASSIGNED
Summary: Install annoyance - keyboard and country choice dialogs (interactive.pm vs advanced popups) => Install annoyance - keyboard and country choice dialogs (interactive.pm vs advanced popups) => use popup widget instead
Source RPM: drakx-installer-stage2 => drakx-installer-stage2, drakx-kbd-mouse-x11

Comment 23 Thierry Vignaud 2016-06-21 01:19:43 CEST
I've patches to use GtkPopover but there's still usability issues

Keywords: (none) => PATCH

André Luiz Duarte de Queiroz 2017-01-25 17:52:03 CET

CC: (none) => andre.luiz.d.queiroz

Comment 24 Robert Fox 2017-05-25 12:47:37 CEST
Issue still exists in Mageia 6 RC
Comment 25 Robert Fox 2020-08-20 08:57:40 CEST
Issue still around on Mageia 8 Beta 1

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