Bug 34854 - Classic installer 64b can't connect to remote mirror in choosePackages step (add_supplemental_media)
Summary: Classic installer 64b can't connect to remote mirror in choosePackages step (...
Status: NEW
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia tools maintainers
QA Contact:
URL:
Whiteboard:
Keywords: 10alpha1
Depends on:
Blocks:
 
Reported: 2025-12-15 03:22 CET by katnatek
Modified: 2025-12-22 03:22 CET (History)
1 user (show)

See Also:
Source RPM: DrakX v18.70
CVE:
Status comment:


Attachments
Report when dhcp connection fail (322.12 KB, text/plain)
2025-12-18 02:09 CET, katnatek
Details

Description katnatek 2025-12-15 03:22:01 CET
I couldn't add remote repositories or update the system in the installation
The network don't connect, this works in VM, but not in real installation

inxi -N
Network:
  Device-1: Intel 82578DC Gigabit Network driver: e1000e
katnatek 2025-12-15 03:22:29 CET

Hardware: All => x86_64

Comment 1 Marja Van Waes 2025-12-15 14:19:56 CET
(In reply to katnatek from comment #0)
> I couldn't add remote repositories or update the system in the installation
> The network don't connect, this works in VM, but not in real installation
> 
> inxi -N
> Network:
>   Device-1: Intel 82578DC Gigabit Network driver: e1000e

I understand this happened during installation, but that the installation completed, nevertheless, right?

Please attach /root/drakx/report.bug.xz from that installation.

Did connecting to the network work after you rebooted into this newly installed system?

CC: (none) => marja11
Status: NEW => NEEDINFO

Comment 2 katnatek 2025-12-15 18:20:53 CET
(In reply to Marja Van Waes from comment #1)
> I understand this happened during installation, but that the installation
> completed, nevertheless, right?
> 
> Please attach /root/drakx/report.bug.xz from that installation.
> 
> Did connecting to the network work after you rebooted into this newly
> installed system?

I will try later with static IP, the fail was using automatic configuration
I end the installation Offline, but for the moment I can't boot to installed system
due bug#34835

The information provided for network card comes from my regular mageia 9 installation

If you feel I'm not clear enough, please don't hesitate to make questions

For the moment I can't attach reports as my 2 usb memories are busy, one with the images and the other being the destination
Comment 3 Marja Van Waes 2025-12-16 14:02:15 CET
I haven't tried to configure WiFi in my 64bit 10alpha1 installation, because I install and update packages from an external HD.

However, I'll reboot into that installation and try to confugure it.
Comment 4 Marja Van Waes 2025-12-16 14:23:06 CET
Configuring WiFi after install works for me, even despite this hw being unreliable. I'm now writing this from that installation.
So maybe this issue only occurs while installing.

Can you use a Live ISO to fetch /root/drakx/report.bug.xz ?
Comment 5 katnatek 2025-12-17 21:03:09 CET
The try was with ethernet card

I'm thinking that was a fail from my internet router :S, the weird is same day I did test Live alpha1 image and it works.

:S I'll be watching, this perhaps is invalid
Comment 6 katnatek 2025-12-18 02:09:25 CET
Created attachment 15228 [details]
Report when dhcp connection fail

It happens again in real installation
katnatek 2025-12-18 02:09:38 CET

Status: NEEDINFO => NEW

Comment 7 Marja Van Waes 2025-12-18 15:14:11 CET
(In reply to katnatek from comment #6)
> Created attachment 15228 [details]
> Report when dhcp connection fail
> 
> It happens again in real installation

I misunderstood what you did. I thought it was about adding repositories at the end of installing Mageia, but the last step that I see is:

* starting step `choosePackages'


So it was in this screen that adding remote repositories failed:
https://doc.mageia.org/installer/9/en/content/images/dx2-add_supplemental_media.png

I don't see anything at the beginning of the `choosePackages' step of the ddebug.log that looks as if the installer was trying to connect to a remote repository.

Assigning to the Mageia Tools maintainers.

Source RPM: (none) => DrakX v18.70
Summary: Classic installer 64b can't connect in real hardware => Classic installer 64b can't connect to remote mirror in choosePackages step (add_supplemental_media)
Assignee: bugsquad => mageiatools

Comment 8 katnatek 2025-12-19 19:57:13 CET
I want to make clear that if I manually set ip, gateway and dns the connection is possible.

The fail is just with the automatic/dhcp connection
Comment 9 katnatek 2025-12-22 03:22:45 CET
Still happen with the updated alpha ISO

I wonder if related with bug#30938

See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=30938


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