Bug 13670 - Can Only See a Small Part of Screen During Classic x64 USB Installation on UEFI System
Summary: Can Only See a Small Part of Screen During Classic x64 USB Installation on UE...
Status: RESOLVED DUPLICATE of bug 13471
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: x86_64 Linux
Priority: Normal critical
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords: NEEDINFO
Depends on:
Blocks:
 
Reported: 2014-07-04 09:57 CEST by Mark Kay
Modified: 2014-07-04 11:14 CEST (History)
1 user (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments
The screen with text only on left side (818.10 KB, image/jpeg)
2014-07-04 10:01 CEST, Mark Kay
Details
Screen after mashing a few buttons - part of the border of the text box appears (756.61 KB, image/jpeg)
2014-07-04 10:02 CEST, Mark Kay
Details
First screen that was presented when loading USB (564.06 KB, image/jpeg)
2014-07-04 10:25 CEST, Mark Kay
Details
Screen presented if I chose "EFI default loader" in the previous screen (525.96 KB, image/jpeg)
2014-07-04 10:26 CEST, Mark Kay
Details
Screenshot right before the next nearly blank screen (430.09 KB, image/jpeg)
2014-07-04 10:28 CEST, Mark Kay
Details
/tmp/ddebug.log (6.38 KB, text/x-log)
2014-07-04 10:44 CEST, Mark Kay
Details

Description Mark Kay 2014-07-04 09:57:49 CEST
Description of problem:
After you select where the ISO media is located, the next screen only partially shows text on the left side, making the Classic ISO completely un-installable.  

Steps to Reproduce:
1. Loaded Mageia-5-alpha1-x86_64-DVD on a USB 3.0 drive.  
2. Booted in UEFI-mode into initial boot menu and selected the USB drive as the location for the classic ISO - it seemed to load correctly.
3. The next screen was only partially visible and completely unusable.

How reproducible:
Every time I try to install via the Mageia-5-alpha1-x86_64-DVD classic ISO.

This seems to be the exact the same problem in Bug #13471 (https://bugs.mageia.org/show_bug.cgi?id=13471), but wanted to repost for Mageia 5 alpha 1.  I'm attempting to install on an Asus Q501LA with an Intel HD Graphics 4400.


Reproducible: 

Steps to Reproduce:
Comment 1 Mark Kay 2014-07-04 10:01:23 CEST
Created attachment 5242 [details]
The screen with text only on left side

This is what first comes up after selecting ISO source media during initial boot.
Comment 2 Mark Kay 2014-07-04 10:02:15 CEST
Created attachment 5243 [details]
Screen after mashing a few buttons - part of the border of the text box appears
Comment 3 Thierry Vignaud 2014-07-04 10:07:15 CEST
Comment on attachment 5242 [details]
The screen with text only on left side

That's not a partially displayed screen, but just an empty screen while waiting for next screen, for a couple seconds.

Did you explicitly choose text install or not?
If not, can you attach your /root/drakx/report.bug.xz (after installing) or /tmp/ddebug.log (while installing)

Attachment 5242 is obsolete: 0 => 1
CC: (none) => thierry.vignaud

Comment 4 Thierry Vignaud 2014-07-04 10:07:34 CEST
As well as the result of "lspcidrake -v|grep Card"

Keywords: (none) => NEEDINFO

Comment 5 Mark Kay 2014-07-04 10:24:30 CEST
(In reply to Thierry Vignaud from comment #3)
> Comment on attachment 5242 [details]
> The screen with text only on left side
> 
> That's not a partially displayed screen, but just an empty screen while
> waiting for next screen, for a couple seconds.
> 
> Did you explicitly choose text install or not?
> If not, can you attach your /root/drakx/report.bug.xz (after installing) or
> /tmp/ddebug.log (while installing)

Actually, I was waiting a good 5-10 minutes on that first screen trying to get a good picture of it.  The second screen with part of the text box only showed up after I hit a few buttons.

I didn't even get far enough in the process to choose text install.  I am about to attach the options that popped up when I booted the USB - nothing about selecting text mode.

Output of "lspcidrake -v|grep Card":
Card:Intel 810 and later: Intel Corporation|Haswell-ULT Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0a16 subv:1043 subd:12bd) (rev:09)

I'm about to attach screenshots of the options I was presented with when first booting the USB and the screen right before the half-blank one showed up.
Comment 6 Mark Kay 2014-07-04 10:25:54 CEST
Created attachment 5244 [details]
First screen that was presented when loading USB

This is the first screen that was presented when loading the USB
Comment 7 Mark Kay 2014-07-04 10:26:45 CEST
Created attachment 5245 [details]
Screen presented if I chose "EFI default loader" in the previous screen

Screen presented if I chose "EFI default loader" in the previous screenshot
Comment 8 Mark Kay 2014-07-04 10:28:19 CEST
Created attachment 5246 [details]
Screenshot right before the next nearly blank screen

The screen after choosing where the media resides (in my case, Hard Drive, /sdc).  This screenshot is right before the nearly blank screen.
Comment 9 Mark Kay 2014-07-04 10:44:37 CEST
Created attachment 5247 [details]
/tmp/ddebug.log

ddebug.log file from installation attempt.
Comment 10 Thierry Vignaud 2014-07-04 11:14:21 CEST
OK, it's the same issue then, let's close this one as a dup

*** This bug has been marked as a duplicate of bug 13471 ***

Status: NEW => RESOLVED
Resolution: (none) => DUPLICATE


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