Description of problem: Binary driver installation fails for my HP Color LaserJet cm2320fxi printer Installation of a LaserJet 2200D succeeds Version-Release number of selected component (if applicable): hplip 3.12.4 How reproducible: Install hplip and dependencies Install hplip-gui (for setup) Steps to Reproduce: 1. run hp-setup 2. find cm2320fxi model printer 3. <NEXT> 4. Radio box => Download and install plug-in 5. Accept license agreement 6. Plug-in installation successful! <OK> 7. New box pops up: "The printer you are trying to setup requires a binary driver plug-in and it failed to install. Please check your internet connection and try again. Visit http://hplipopensource.com for more infomation" 8. try to install using hp-plugin 9. Repeats steps 4-6 above 10. Try again to use hp-setup to add cm2320fxi printer (steps 1-7 repeat) Major problem because this renders HP printers unusable. This printer worked in kernel <=3.3.6 using the steps described above.
I posted this same information on Bug 5395 as it seems like mine is a duplicate. I can run hp-plugin as root and the plugin installs with no errors. If I run hp-setup, the printer is found and identified correctly, then hp-plugin runs, and I get a report of successful installation, but in debug mode I see this error: hp-setup[24262]: debug: Unable to open file /var/lib/hp/hplip.state for reading. hp-setup[24262]: debug: Plugin is not installed error: The printer you are trying to setup requires a binary driver plug-in and it failed to install. Please check your internet connection and try again. Visit http://hplipopensource.com for more infomation. /var/lib/hp does not exist.
Solved by creating /var/lib/hp as root.
i have /var/lib/hp but the problem you described remains (hp laserjet 1018). the installation as root seems to go well, but when i plug the printer a new pop-up appears saying me to install the plugin. i have this issue since a lot of years
CC: (none) => marcello.anni
Marcello, have you tried to delete /var/lib/hp/hplip.state then rerun hp-setup? May be that hplip.setup is corrupt and needs to be rewritten.
Created attachment 2817 [details] Printing debug output Nothing changed. i've used the debug option and i've attached the output. hope it can be useful
@Marcello: Please don't cross-post between different report for the same issue, makes things even harder to track ... *** This bug has been marked as a duplicate of bug 5395 ***
Status: NEW => RESOLVEDCC: (none) => doktor5000Resolution: (none) => DUPLICATE