Description of problem: When connecting to identity-trunk with Chrome or Firefox, it answers randomly a 404 or 500 error. However, it works for other people. And from a workstation where it fails with a browser, it works with curl. This prevents making sure identity/trunk code is stable enough to be merged back to identity/live, and to improve the app in general.
On my ex-Cauldron-now-Mageia-2 workstation, I get the 404 and 500 errors issue with Chromium and Konqueror, but it works okay with Firefox.
CC: (none) => remi
I did a clean install of Mageia 2, now I can't reach identity-trunk with Firefox, Chromium, Konqueror nor Opera. I get a 500 error at each attempt.
Are there any debug or error message in a log on the server that could bring some light to this?
Assignee: mageia-webteam => bgmilne
Blocks: (none) => 832
Assignee: bgmilne => sysadmin-bugs
Blocks: (none) => 3674
Can you provide additional detail? Do you not even get the login page? Have you tried clearing cookies for identity-trunk.mageia.org (which could point to a bug regarding some cookie handling)? What languages is your browser configured for? From my laptop, running Mageia 1 x86_64, connected to a network with only IPv4, I have no problem reaching the login page, and logging in, from Chromium (and previously had no trouble with Firefox). We could probably provide (authenticated?) access to the error_log, as long as no-one adds sensitive information to the logging, or enables debug mode in catalyst. Here are some entries from error_log from a session with some errors: [Sun Jun 10 09:50:59 2012] [error] [client 78.193.40.184] FastCGI: server "/var/www/i dentity-trunk/script/catdap_fastcgi.pl" stderr: " [Sun Jun 10 09:50:59 2012] [error] [client 78.193.40.184] FastCGI: server "/var/www/i dentity-trunk/script/catdap_fastcgi.pl" stderr: [error] Couldn't render template "ind ex.tt: undef error - Unknown encoding 'CHARSET' at /usr/lib/perl5/vendor_perl/5.12.3/ Locale/Maketext/Lexicon/Gettext.pm line 221 [Sun Jun 10 09:50:59 2012] [error] [client 78.193.40.184] FastCGI: server "/var/www/identity-trunk/script/catdap_fastcgi.pl" stderr: " [Sun Jun 10 09:50:59 2012] [error] [client 78.193.40.184] FastCGI: incomplete headers (0 bytes) received from server "/var/www/identity-trunk/script/catdap_fastcgi.pl" My successful login had these log entries: [Wed Jun 13 17:11:07 2012] [error] [client 196.25.124.16] FastCGI: server "/var/www/identity-trunk/script/catdap_fastcgi.pl" stderr: [debug] No session, logging user in, referer: https://identity-trunk.mageia.org/ [Wed Jun 13 17:11:19 2012] [error] [client 196.25.124.16] FastCGI: server "/var/www/identity-trunk/script/catdap_fastcgi.pl" stderr: [debug] No session, logging user in, referer: https://identity-trunk.mageia.org/user [Wed Jun 13 17:11:19 2012] [error] [client 196.25.124.16] FastCGI: server "/var/www/identity-trunk/script/catdap_fastcgi.pl" stderr: [debug] Logging user in to LDAP, referer: https://identity-trunk.mageia.org/user [Wed Jun 13 17:11:19 2012] [error] [client 196.25.124.16] FastCGI: server "/var/www/identity-trunk/script/catdap_fastcgi.pl" stderr: [debug] Searching for user buchan with filter (&(objectClass=inetOrgPerson)(uid=buchan)), referer: https://identity-trunk.mageia.org/user Maybe there are some problems in the l10n support? I will try and test locally (run catdap on my laptop) with some other languages set in a browser. Does it work for you if you change your browser configuration to only advertise English US ?
CC: (none) => bgmilne
(In reply to comment #4) > Can you provide additional detail? > > Do you not even get the login page? No. It's randomly a 404 or a 500 HTTP error. > Have you tried clearing cookies for identity-trunk.mageia.org Yes. No change. > What languages is your browser configured for? Accept-Language:fr-FR,fr;q=0.8,en-US;q=0.6,en;q=0.4 fails. But, and that may be it, if using only en or en-US, it works. So it's like identity-trunk.m.o fails on non-English locales, whereas identity.m.o works. Strange, is there such a different config between the two vhosts?
I switched my preferred language to German on Firefox (Windows 7) and managed to access the login screen. Same with en and en_US. Maybe this is only related to the French instance of identity-trunk.mageia.org? Could it come from the translation .po files? Here are the links to the German and French translations of identity: http://svnweb.mageia.org/soft/identity/CatDap/trunk/lib/CatDap/I18N/de.po?view=markup http://svnweb.mageia.org/soft/identity/CatDap/trunk/lib/CatDap/I18N/fr.po?view=markup
fr.po contains: "Content-Type: text/plain; charset=CHARSET\n" This problem was experienced before, see the history of fr.po, e.g.: http://svnweb.mageia.org/soft/identity/CatDap/trunk/lib/CatDap/I18N/fr.po?r1=1051&r2=1114 There seems to be a problem with this translation when imported from transifex. I changed the charset back to UTF-8 in r4952. Please let me know if it works, I have a telecon staring in 1 minute ...
Thanks, it's working now. I will notify i18n about that.
Status: NEW => RESOLVEDResolution: (none) => FIXED