Hi, 

It's more an upstream bug than a distro one, no ?

Source RPM: (none) => libreoffice

I am tring LODEV 3.5 beta3.
on Mageia 1 HP laserjet 1220 print properly with language postscript.
on Cauldron LODEV 3.5 beta3 laserjet print as a A4 too left , envelope is lost.

Mageia1 and Cauldron do not have the same HPLIP. Is Hplip for Cauldron buggy ?

Any ideas guys ?

CC: (none) => cjw, dmorganec, doktor5000

IMHO this is a libreoffice problem, as far as i know, and an upstream one. Was also reported in the german forum for some CD template from libreoffice when trying to print, but there was at least a stalled print job.

But we need to have more informations, like /var/log/cups/error_log.


Don't know for the PDF issue described in description, though..

Some test (64bits)
Printer HP Laserjet 1220 is on 192.168.1.123 ( Mandriva 2010.2 , +hplip 3,11,5 )
Libreoffice Caudron is on 192.168.1.166
cups 1,2,5  hplip 3,11,12

EnveloppeDL / no Base/ Language postscript : 
Log cups :
W [16/Feb/2012:11:40:50 +0100] failed to find device: cups-HP-LaserJet-1220
W [16/Feb/2012:11:40:51 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.150
W [16/Feb/2012:11:40:51 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.75
E [16/Feb/2012:11:40:51 +0100] Browsing=1
E [16/Feb/2012:11:40:51 +0100] BrowseLocalProtocols=9
E [16/Feb/2012:11:40:51 +0100] BrowseRemoteProtocols=1
E [16/Feb/2012:11:40:51 +0100] BROWSE_CUPS=1
W [16/Feb/2012:11:40:51 +0100] failed to find device: cups-HewLett-Packard-HP-LaserJet-1220
W [16/Feb/2012:11:41:07 +0100] failed to find device: cups-HewLett-Packard-HP-LaserJet-1220-2
W [16/Feb/2012:11:41:14 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.123
W [16/Feb/2012:11:41:15 +0100] failed to find device: cups-Dell-3100cn
W [16/Feb/2012:11:41:16 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.9
print too left enveloppe is lost,


EnveloppeDL / no Base/ Language PDF: selection print to 192,168,1,123 , error printer, « cups-remote-stopped,  cancelled.
No log cups


Enveloppe DL / with Base/ Language postscript: selection print to 192,168,1,123 
Log cups :
W [16/Feb/2012:12:50:48 +0100] failed to find device: cups-Dell-3100cn
W [16/Feb/2012:12:50:48 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.9
192.168.123 say : print error !
But in [16/Feb/2012:12:53:**] laserjet print properly !!!


Retry :
Enveloppe DL / with Base/ Language postscript: selection print to 192.168.1.123 
log  cups
W [16/Feb/2012:12:53:19 +0100] failed to find device: cups-Dell-3100cn
W [16/Feb/2012:12:53:19 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.9
error : printing too left ???


Enveloppe DL / no Base/ Language postscript:
W [16/Feb/2012:14:42:20 +0100] failed to find device: cups-Dell-3100cn
W [16/Feb/2012:14:42:20 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.9
W [16/Feb/2012:15:02:40 +0100] failed to find device: cups-HP-LaserJet-1220@192.168.1.123
Error printer « cups remote processing » on 192.168.1.166   but ,,, print good !

Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Keywords: (none) => NEEDINFO

Now Test on MAGEIA 2 :
HPLIP : Version : 3.12.2-3.mga2
LibreOffice 3.5.3.2 
Version ID : 350m1(Build:2
printing on Hp Laserjet 1220 ( remote on PC Mandriva 2010.2 : automatic install ok)

test with envelop DL :
- With language of printer "PDF" errors and do no print : 
printer cannot send from mageia:
 Erreur de l'imprimante Imprimante « HewLett-Packard-HP-LaserJet-1220 » : « cups-remote-processing ».
- with lanquage of printer " Postscript (niveau a partir du pilote) " without 
base : 
Erreur de l'imprimante
 Imprimante « HewLett-Packard-HP-LaserJet-1220 » : « cups-remote-processing ».

But SUCCES envelope is good !

- with language  " Postscript (niveau a partir du pilote) "
and using base : the same :
Erreur de l'imprimante
Imprimante « HewLett-Packard-HP-LaserJet-1220 » : « cups-remote-processing ».

but SUCCES envelop is good !

Language for the printer "PDF" is by default, and libreoffice 3.5.3.2 cannot remember that : only postscript Language  can print all documents.

Printing from libreoffice is too difficult !
I do install openoffice 3.2.1 for my wife !

Same as upstream bug 44664 (https://bugs.freedesktop.org/show_bug.cgi?id=44664) - cups landscape woes with pdf: printer truncates Landscape orientation pages to Portrait dimensions
Confirmed in Mageia 2 32/64bit, libreoffice 3.5.x, then 3.6.1 builded myself from Cauldrom SRPM.

Solution:
I wrote small patch which switch as default langauge for printer Postscript
level 2. Tested on LO 3.6.1 (32 & 64bit, builded myself) - works very well.

CC: (none) => krejci
Hardware: x86_64 => All

Created attachment 2729 [details]
Switch to printer langauge Postscript level 2 as default

@christian : Can you confirm that the patch will fix this problem ?

Roelof

CC: (none) => r.wobben

that seem good.
test on LO 4.0.0.0-0 beta2 Mageia3 : OK

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