Description of problem: All black print is tinged with green. Version-Release number of selected component (if applicable): hplip-3.11.7-1.2.mga1.rpm How reproducible: Print any document which contains black text. It can be seen very clearly by following the steps below: Steps to Reproduce: 1. Go to MCC -> Hardware -> Set up the printer(s), the print job queues 2. Right-click the printer icon 3. Select "Properties" 4. Click on the "Print Test Page" button The green tinge can be clearly seen on the vertical black strip to the right of the colour-wheel on the test page.
Hi, thanks for reporting this bug. Can you attach: /etc/cups/printers.conf /var/log/cups/error_log
Keywords: (none) => TriagedAssignee: bugsquad => supp
Created attachment 1084 [details] Copy of my /etc/cups/printers.conf This is my /etc/cups/printers.conf file as requested.
Created attachment 1085 [details] Copy of my /var/log/cups/error_log This is a copy of my /var/log/cups/error_log as requested.
Since filing my bug report, I've done a "Cauldron" install on a seperate partition and I see that it's using a later version of hplip (3.11.10) and a later version of cups (1.4.8). After installing the printer and printing the test page, there is NO green tinge on black and everything works perfectly. Perhaps it might be a good idea if hplip and cups could be back-ported to Mageia 1.
No, sorry that is not really possible. It would require backporting of at least ghostscript and hplip, maybe even cups. This can't be done without introducing other regressions and is just a bit too much IMHO. FWIW, this is caused by upstream bugs/regressions in ghostscript, please see for reference: https://bugs.mageia.org/show_bug.cgi?id=2463 https://bugs.launchpad.net/hplip/+bug/885246 http://bugs.ghostscript.com/show_bug.cgi?id=691922 If you got a spare box / VM available you should be able to to a basic cauldron install there and use this as print server. *** This bug has been marked as a duplicate of bug 2463 ***
Keywords: Triaged => (none)Status: NEW => RESOLVEDCC: (none) => doktor5000Resolution: (none) => DUPLICATEAssignee: supp => doktor5000
@ Martin In case you don't read mails about bugs you're cc'ed in, and thus missed the requests in bug 2463: can you please answer in bug 2463 whether the packages mentioned here https://bugs.mageia.org/show_bug.cgi?id=2463#c16 solve the green tinge while printing black for you? @ Florian you're not in the cc of bug 2463 (I'll put you in it) please tell there which regressions you expect
CC: (none) => marja11
I do actually read the emails but the reason why I haven't responded yet is that "real life" is getting in the way. Hopefully, I'll make the time to look at this later today and then respond. Thanks for your understanding :-)
Thanks, Martin, and if you don't find time: no problem :)