Bug 29159 - Stuck at Plymouth Screen with latest nvidia drivers
Summary: Stuck at Plymouth Screen with latest nvidia drivers
Status: NEW
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 8
Hardware: x86_64 Linux
Priority: Normal major
Target Milestone: ---
Assignee: Kernel and Drivers maintainers
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-20 19:46 CEST by Robert Wood
Modified: 2021-12-11 18:29 CET (History)
1 user (show)

See Also:
Source RPM: dkms-nvidia-current
CVE:
Status comment:


Attachments

Description Robert Wood 2021-06-20 19:46:30 CEST
Description of problem:

I have an nvidia graphics card:

TU116 [GeForce GTX 1660] made by Gigabyte (on a Gigabyte motherboard). 

I can install Mageia 8 correctly, but when I do any package updates, I cannot log in and am stuck at "Terminate Plymouth Boot Screen". 


Version-Release number of selected component (if applicable):

> 460.39

I should stress 460.39 is OK, any updates on that, and I cannot boot. 

How reproducible:

Tried on three different hard drives, all the same. 

Steps to Reproduce:
1. Install Mageia 8 and ensure you do not install any updates
2. Boot and run Mageia just fine
3. Enable repositories in MCC and when given the opportunity to update all packages, do so. 

At this point, you cnanot boot and are stuck at "Terminate Plymouth Boot Screen".

I have tried so many different things, with similar problems fixed on the forum, but I cannot make it work.

I should also say, that this originally happened on Mageia 7 with the last round of updates at which point I thought I might as well install (from scratch) Mageia 8. I therefore assume it must be an issue with nvidia drivers, but there seem to be no other recent complaints about nvidia and Mageia. 

I don't think it's a hardware issue as older drivers work.
Comment 1 Thomas Backlund 2021-06-20 20:02:21 CEST
Are you by any chance using displayport ?

If so, does it work if you switch to hdmi or dvi ?
Comment 2 Robert Wood 2021-06-20 20:09:17 CEST
It's a quad output graphics card into which three monitors are plugged. 

It has three DP sockets and one HDMI. So, I could try putting a spare SATA drive back in to the computer, reinstall Mageia 8 on that and do the updates with just one monitor plugged into the HDMI port. 

The question is, would that be of any help in tracking down this issue?
Comment 3 Thomas Backlund 2021-06-20 20:44:03 CEST
it would help  confirming if the issue is with the nvidia-current driver handling various outputs.
Comment 4 Lewis Smith 2021-06-20 20:53:53 CEST
Thank you Robert for the report; and tmb for looking at it.

CC: (none) => lewyssmith

Comment 5 Robert Wood 2021-06-20 20:56:35 CEST
OK, I am fast running out of time tonight, but will do that ASAP and get back to you, hopefully tomorrow. It's making me limp along not being able to do any updates at all for fear of killing my system!
Comment 6 Thomas Backlund 2021-06-20 21:16:41 CEST
If you add:

dkms-nvidia-current
nvidia-current-cuda-opencl
nvidia-current-devel
nvidia-current-doc-html
nvidia-current-lib32
nvidia-current-utils
x11-driver-video-nvidia-current

to /etc/urpmi/skip.list

urpmi / rpmdrake wont try to update them anymore, while allowing other updates to get installed.
Comment 7 Robert Wood 2021-06-20 21:19:27 CEST
I did wonder whether something like that would be possible, I will give that a go, many thanks.
Comment 8 Aurelien Oudelet 2021-06-20 21:53:10 CEST
I do have a GeForce GTX 1660 Ti with 2 displays monitors. One is HDMI and the second is DisplayPort.

I don't have any issue.

I wonder if I add a 3rd, does the issue occur? I can't answer it.

Meanwhile, reporter, if you have time, can you test this scenarii with only 2 monitors and newer drivers?

CC: (none) => ouaurelien

Comment 9 Robert Wood 2021-06-20 22:18:25 CEST
OK, I can confirm that with the updated drivers and just two monitors it boots. Putting the third one in has it sticking at Terminate Plymouth Boot Screen.
Comment 10 Robert Wood 2021-06-20 22:32:59 CEST
I can also confirm, FWIW, that adding the ignores as advised by Thomas in post 6, my syste,m continues to boot after all the other packages are updated. 

So is this an issue with the nvidia drivers? Can/should I try installing newer ones from the nvidia web site?
Comment 11 Thomas Backlund 2021-06-20 22:39:34 CEST
No need to mess up your setup with the drivers from the nvidia web site.

This looks like a known issue with the nvidia drivers, so I suggest you stick with the 460.39 for now if you need 3 screen setup to work...

there are newer production level drivers ccming form nvidia, but I dont have any ETA on them yet...
Comment 12 Lewis Smith 2021-06-24 21:30:12 CEST
(In reply to Robert Wood from comment #9)
> OK, I can confirm that with the updated drivers and just two monitors it
> boots. Putting the third one in has it sticking at Terminate Plymouth Boot
> Screen.
Can you live with just 2 for the moment?
Comment 13 Robert Wood 2021-06-25 00:26:12 CEST
Well, I've done as Thomas suggested and am sticking with the working nvidia driver (ie not updating the nvidia packages).
Comment 14 Lewis Smith 2021-06-26 20:19:38 CEST
Thank you Robert for your trials & patience.
And Thomas for fielding this.

(In reply to Thomas Backlund from comment #11)
> This looks like a known issue with the nvidia drivers, so I suggest you
> stick with the 460.39 for now if you need 3 screen setup to work...
> there are newer production level drivers coming from nvidia,
> but I dont have any ETA on them yet...
I think it is reasonable to assign this to kernel/drivers pending the eventual arrival of updated nVidia drivers.

CC: lewyssmith => (none)
Assignee: bugsquad => kernel

Comment 15 Robert Wood 2021-12-11 18:29:53 CET
As an update to this, I have just wasted about two days battling with my system and now I cannot run the old nvidia driver even if I roll back to an older kernel. I have had to stick to two screens and update the nvidia driver. 

If I try to run the system with the latest software updates it tells me that it has changed the driver and needs to reboot. At first I'd assumed this was some new thing with the latest kernels, but what I'd failed to notice for a couple of days was that it was switching to nouveau and that would periodically crash my system. I have chased my tail buying new hardware, destroying a very expensive motherboard in the process due to my ****wittery, thinking it was faulty RAM, dodgy motherboard,installing and reinstalling a dozen times and finally realising that I wasn't running the nvidia driver at all. Once I updated the nvidia drivers to the latest version and ran the latest kernel all, so far, seems to be fine and i's no longer crashing.

Head, meet brick wall! :-D

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