Created attachment 794 [details] hardware browser snapshot (picture worth a lot of words) Kernel version = 2.6.38.8-desktop586-4.mga Distribution=Mageia release 1 (Official) for i586 CPU=Intel(R) Atom(TM) CPU N270 @ 1.60GHz Had need to send a fax, and therefore plugged-in a USB faxmodem, but when going into the hardware browser to run the config tool, I see that the modem was placed in the scanner category instead of the modem category. Unfortunately, trying to run the config tool from here wants to run the scanner config tool, which is not what I need.
Additional info = Part# USB56KEM2, StarTech.com Box indicates it is linux compatible. Have yet to look at CDrom that came with it... in other words, not installed any software yet.
I expect the output of lsusb will be needed for this report.
CC: (none) => davidwhodgins
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera Bus 001 Device 003: ID 047e:2892 Agere Systems, Inc. (Lucent) Systems Soft Modem Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
CDrom didn't contain any linux info, just windows and MAC drivers. Looking further on the internet, seems the US Robotics modem is the same (USRobotics USR5637 56K V.92 USB modem): http://ubuntuforums.org/archive/index.php/t-798793.html This is probably going to be another problem further down the line, so just answering it, just incase it helps (after plugging-in the modem): [root@DRIVEA ze]# tail /var/log/messages Sep 15 21:48:23 DRIVEA mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3" Sep 15 21:48:25 DRIVEA mtp-probe: bus: 1, device: 4 was not an MTP device Sep 15 21:49:17 DRIVEA kernel: usb 1-3: USB disconnect, address 4 Sep 15 21:49:38 DRIVEA kernel: usb 1-3: new high speed USB device using ehci_hcd and address 5 Sep 15 21:49:38 DRIVEA kernel: usb 1-3: New USB device found, idVendor=047e, idProduct=2892 Sep 15 21:49:38 DRIVEA kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 15 21:49:38 DRIVEA kernel: usb 1-3: Product: Agere USB2.0 V.92 SoftModem Sep 15 21:49:38 DRIVEA kernel: usb 1-3: Manufacturer: Agere Systems Sep 15 21:49:38 DRIVEA mtp-probe: checking bus 1, device 5: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3" Sep 15 21:49:39 DRIVEA mtp-probe: bus: 1, device: 5 was not an MTP device
The fact that it is not an MTP device implies that it is an MSC device where it presents itself as an M$ storage device, that contains the windows drivers, usually with an autorun file, to install the driver. See http://en.wikipedia.org/wiki/Media_Transfer_Protocol Try installing usb_modeswitch and see if that makes any difference.
Already installed, but I don't know what I'd do with it at the moment. I notice that the USR website has a flasher for it's modem, so I wonder if that is something else all together (assuming that that version may be an upgrade?). http://www.usr.com/support/product-template.asp?prod=5637 Reading puppy linux, I read slmodem, and I noted that too on one of the (think it was) linmodem websites, if lacking agere, then someone found slmodem worked. I notice that slmodem exists with mandriva 2010.2, but I don't seem to find that with mageia...actually, doing a search for modem only shows two choices. http://www.murga-linux.com/puppy/viewtopic.php?t=58796 Seems I need to do more reading yet. I also notice there is a red light when plugged in, guess it's supposed to turn green if running okay (according to ubuntu link shown in comment 4
Try running "modprobe -v cdc-acm", and then check dmesg.
Additional info ... http://littlest.co.uk/support/creative_usb_modem_linux_guide.html
dmesg appears to acknowledge existence. The list is rather long, but this is pretty far near the end: usb 1-3: new high speed USB device using ehci_hcd and address 3 usb 1-3: New USB device found, idVendor=047e, idProduct=2892 usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 1-3: Product: Agere USB2.0 V.92 SoftModem usb 1-3: Manufacturer: Agere Systems usbcore: registered new interface driver cdc_acm cdc_acm: v0.26:USB Abstract Control Model driver for USB modems and ISDN adapters This is unlikely important, but seems something is seen in /dev usb (was likely #3, then after removal, #3 disappeared, now appears as #4 [root@DRIVEA ze]# ls -l /dev/bus/usb/001/ total 0 crw-rw-r-- 1 root root 189, 0 Sep 17 11:34 001 crw-rw-r-- 1 root root 189, 1 Sep 17 11:34 002 crw-rw-r-- 1 root root 189, 2 Sep 17 11:34 003 [root@DRIVEA ze]# ls -l /dev/bus/usb/001/ total 0 crw-rw-r-- 1 root root 189, 0 Sep 17 11:34 001 crw-rw-r-- 1 root root 189, 1 Sep 17 11:34 002 [root@DRIVEA ze]# ls -l /dev/bus/usb/001/ total 0 crw-rw-r-- 1 root root 189, 0 Sep 17 11:34 001 crw-rw-r-- 1 root root 189, 1 Sep 17 11:34 002 crw-rw-r-- 1 root root 189, 3 Sep 17 12:05 004 [root@DRIVEA ze]# and dmesg updates to #4 now (after unplugging, re-inserting)..... usb 1-3: new high speed USB device using ehci_hcd and address 3 usb 1-3: New USB device found, idVendor=047e, idProduct=2892 usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 1-3: Product: Agere USB2.0 V.92 SoftModem usb 1-3: Manufacturer: Agere Systems usbcore: registered new interface driver cdc_acm cdc_acm: v0.26:USB Abstract Control Model driver for USB modems and ISDN adapters fuse init (API version 7.16) usb 1-3: USB disconnect, address 3 usb 1-3: new high speed USB device using ehci_hcd and address 4 usb 1-3: New USB device found, idVendor=047e, idProduct=2892 usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 usb 1-3: Product: Agere USB2.0 V.92 SoftModem usb 1-3: Manufacturer: Agere Systems seems the next thing I need to do is follow the link you mentioned with the creative modem...not familiar with mknod so appears more reading required. Thanks for all the info. (as a side-note: The original bug reported in comment 0 still exists, so I'm fairly sure something needs to be edited there (eventually)).
Thierry, something for you ? maybe it's ldetect ?
CC: (none) => thierry.vignaudSource RPM: harddrake-ui-13.58-1.mga1 => drakxtools
Same old bug: sane-find-scanner is reporting wrongly too many devices Just added more filtering in SVN
Status: NEW => RESOLVEDResolution: (none) => FIXED