Bug 21274 - Problem upgrading to Mageia 6 with NVIDIA driver
Summary: Problem upgrading to Mageia 6 with NVIDIA driver
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: 6
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Kernel and Drivers maintainers
QA Contact:
URL:
Whiteboard:
Keywords: FOR_ERRATA6
Depends on:
Blocks: 21340
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Reported: 2017-07-18 11:00 CEST by laurent murphy91
Modified: 2020-08-05 14:27 CEST (History)
1 user (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments

Description laurent murphy91 2017-07-18 11:00:33 CEST
Using the applet to upgrade to mageia 6. A small windows appears showing the rpm being upgraded. I move away and my screenlock was actived. When I came back, the upgrade window had a black background with black text...no way to read anything.
When the upgrade was completed, a new windows appears .. again, black on black with square characters. I click on what I supposed to be the 'next' button and the computer reboot. When, it create succesfully the dkms module for nvidia and then go back to text mode trying to complete the boot sequence but fail....
I wait 30 minutes but nothing happens....I try to switch to another tty using 
CTRL+ALT+F2, the screen was flickering asking for login and no way to log in
succesfully.

Trying to reboot again but still the boot sequence stop (without any error msg)
To fix the problem, I boot on the rescue kernel, enter the root password and
install the nvidia driver from NVIDIA-Linux-x86_64-375.66.run.
The next reboot was fine.

Hope it will be helpful to others.

I was using nvidia driver in /etc/X11/xorg.conf in Mageia 5.
Comment 1 Rémi Verschelde 2017-07-18 11:35:07 CEST
Were you using the NVIDIA driver from upstream in Mageia 5 instead of the nvidia-current package provided by Mageia? If so I think we can't really support such upgrade case, as we have no control over this thirdparty driver and it may very well not support a distro upgrade.
Comment 2 Rémi Verschelde 2017-07-18 11:39:05 CEST
(In reply to Rémi Verschelde from comment #1)
> Were you using the NVIDIA driver from upstream in Mageia 5 instead of the
> nvidia-current package provided by Mageia?

And if that's the case, that's probably something we should add to the Release Notes instructions on upgrading as well as the Errata, to make sure people don't run into the same issue or find a workaround if they do.

Keywords: (none) => FOR_ERRATA6

Comment 3 laurent murphy91 2017-07-18 11:51:54 CEST
(In reply to Rémi Verschelde from comment #1)
> Were you using the NVIDIA driver from upstream in Mageia 5 instead of the
> nvidia-current package provided by Mageia? If so I think we can't really
> support such upgrade case, as we have no control over this thirdparty driver
> and it may very well not support a distro upgrade.

I was using the driver from the nvidia website as Mageia 5 provide only
driver version 352 and I had a GTX 1070 which require version 375.
But few days before the upgrade, I have installed the update where the
nvidia 375 driver had been packaged by your team.

I have posted few months ago in the mageia forum how about using the 375
driver but everything failed except installing the binary from the
nvidia website.

The fix would be to remove the nvidia driver from the nvidia website and
re-install the nvidia driver from rpm.

I don't know if it is a bug or not but moving from KDE 5 to plasma, I
loose all my configuration (widgets/theme/windows settings...)
Comment 4 Rémi Verschelde 2017-07-18 13:25:42 CEST
(In reply to laurent murphy91 from comment #3)
> I was using the driver from the nvidia website as Mageia 5 provide only
> driver version 352 and I had a GTX 1070 which require version 375.
> But few days before the upgrade, I have installed the update where the
> nvidia 375 driver had been packaged by your team.
> 
> I have posted few months ago in the mageia forum how about using the 375
> driver but everything failed except installing the binary from the
> nvidia website.
> 
> The fix would be to remove the nvidia driver from the nvidia website and
> re-install the nvidia driver from rpm.

So you mean that you installed the upstream NVIDIA driver, and later replaced it with Mageia's nvidia-current-375.66-1.mga5.nonfree when it was made available as an update?

If so, did you uninstall the upstream NVIDIA driver, or did you keep both installed next to each other?
 
> I don't know if it is a bug or not but moving from KDE 5 to plasma, I
> loose all my configuration (widgets/theme/windows settings...)

That's because KDE 4 and Plasma are completely different desktop environments, and a big part of their settings are not shared, so not ported over during a migration.

Assignee: bugsquad => kernel
Summary: Probleme upgrading to Mageia 6 => Problem upgrading to Mageia 6 with NVIDIA driver

Comment 5 laurent murphy91 2017-07-18 13:56:43 CEST
(In reply to Rémi Verschelde from comment #4)

> So you mean that you installed the upstream NVIDIA driver, and later
> replaced it with Mageia's nvidia-current-375.66-1.mga5.nonfree when it was
> made available as an update?
> 
> If so, did you uninstall the upstream NVIDIA driver, or did you keep both
> installed next to each other?

I forget to uninstall the upstream nvidia driver.....I was a bit surprise because
when installing the vidia-current-375.66-1.mga5.nonfree, it doesn't require to reboot...not sure if dkms was enabled.

>  
> > I don't know if it is a bug or not but moving from KDE 5 to plasma, I
> > loose all my configuration (widgets/theme/windows settings...)
> 
> That's because KDE 4 and Plasma are completely different desktop
> environments, and a big part of their settings are not shared, so not ported
> over during a migration.

I understand.
Thanks for your help !
Rémi Verschelde 2017-07-24 14:17:45 CEST

Blocks: (none) => 21340

Trou Du Cul Merdeux 2017-07-26 20:52:26 CEST

Priority: Normal => release_blocker
Hardware: x86_64 => All
CC: (none) => trouducul
Severity: normal => critical

Comment 6 Samuel Verschelde 2017-07-26 21:38:25 CEST
Restoring bug fields to how they were before a troll changed them.

Severity: critical => normal
Priority: release_blocker => Normal
CC: trouducul => (none)
Hardware: All => x86_64

Comment 7 Aurelien Oudelet 2020-08-05 14:27:31 CEST
This message is a reminder that Mageia 6 is end of life.

Mageia stopped maintaining and issuing updates for Mageia 6. At that time this bug will be closed as OLD (EOL).

Package Maintainer: If you wish for this bug to remain open because you plan to 
fix it in a currently maintained version, simply change the 'version' to a later 
Mageia version prior to Mageia 6's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that we cannot 
be able to fix it before Mageia 6 was end of life.
If you would still like to see this bug fixed and are able to reproduce it against a later version of Mageia, you are encouraged to click on "Version" and change it against that version of Mageia.

Although we aim to fix as many bugs as possible during every release's lifetime, 
sometimes those efforts are overtaken by events. Often a more recent Mageia 
release includes newer upstream software that fixes bugs or makes them obsolete.

--
Mageia Bugsquad

Resolution: (none) => OLD
Status: NEW => RESOLVED
CC: (none) => ouaurelien


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