@ blino

Sorry, I never installed Mageia from a live CD

If this request is valid, do you mind assigning to yourself?

CC: (none) => mageia, marja11

Set version to cauldron:
https://wiki.mageia.org/en/Triage_guide#Enhancement_requests

Version: 1 => Cauldron

Marja, the 'installer' component is just for the 'free' one aka dvd & dual (drakx-installer) not the livecd (draklive) ;)

Keywords: (none) => Junior_job
Component: Installer => RPM Packages

(In reply to comment #3)
> Marja, the 'installer' component is just for the 'free' one aka dvd & dual
> (drakx-installer) not the livecd (draklive) ;)

The "componenent" paragraph in the triage guide is still empty,and it is evident I don't know enough to fill it :(

IMHO this bug is not valid. Any working LiveCD has the usual shutdown/restart buttons in it's menu. When the medium (CD) is kept in the drive the question appears on screen:

The text appearing upon finishing the live-install is quite clear.

Please press <Enter> (or <Ctrl><J> once the medium is removed.

I don't think this needs further explication or mention in any external documents.

Closing. Please reopen if you disagree and kindly explain why. Thanks.

Status: NEW => RESOLVED
CC: (none) => dvgevers
Resolution: (none) => WORKSFORME

Hi Dick
if you remove the CD when directed
the install hangs, pressing enter, doesn't cause a restart, as on other live cd's
I end up having to hold the power button in until the pc goes off
there is no menu visible at this part of the installation process

Sorry but I did not see that ever. Dunno the cause.

@bugsquad: Please see what else we can do with this report.

Status: RESOLVED => REOPENED
Resolution: WORKSFORME => (none)

(In reply to comment #6)
> Hi Dick
> if you remove the CD when directed
> the install hangs, pressing enter, doesn't cause a restart, as on other live
> cd's
> I end up having to hold the power button in until the pc goes off
> there is no menu visible at this part of the installation process

I don't really understand, where in the tty ? can you make a screenshot/photo ?

tty?

Removing the keywords, because we had misunderstood this bug report.
Changing the priority to low because this only affects one user so far, and removing "enhancement" because, if this issue can be confirmed, it is a bug.

@ Garth

Thanks for reporting this issue.
 
I understand you experienced this with both the KDE and the GNOME Mageia 1 live CD, is that correct?

We don't have a clue yet, why this happens. Can you please give us the output of 
lspcidrake -v

and are you willing to test with the new Mga 2 Alpha CD?

Keywords: Junior_job, USABILITY => (none)
Priority: Normal => Low
Severity: enhancement => normal

sure I'm willing to test

I moved & have not gotten my computer work shop online yet
I'm on my wife's beater laptop running ubun 10.04
I can only do a virtual box install, until I get my test boxes back online
which will be a couple more weeks

where would I find a torrent for the alpha?
I didn't see it on the home page

(In reply to comment #11)
> sure I'm willing to test
> 
> I moved & have not gotten my computer work shop online yet
> I'm on my wife's beater laptop running ubun 10.04
> I can only do a virtual box install, until I get my test boxes back onliPLeane
> which will be a couple more weeks
> 
> where would I find a torrent for the alpha?
> I didn't see it on the home page

Thanks a lot :)
In a few days the Mga2 alpha 2 Live CD's will be available here:
http://www.mageia.org/en/2/

If I find enough time I'll test it too (usually I choose DVD's to install)

thanks dick
I've been distro shopping for some months now
Mageia really does hit all the right notes
user friendly, nice community
there are just a couple of things that give me pause
how new it is
the desktop environment [really more of a gnome question]

I'd like to help make this the kind of distro, I can just hand out CD's without having to do much explaining to your average XP refugee [grandma who emails & exchanges pics]
I think the redhat side of the street is more stable than the debian side

my perspective is, I can figure out little things, but I like to play around
I'm trying to look with newbie eyes :D
so I am being hyper critical

Thanks for staying with it!

@ Garth

Your choice to look with newbie eyes is good... some of those newbies will be our future contributors ;)

I didn't find time to try to reproduce this bug with Mageia 2 alpha 2, did you?

If so, and if you don't have a completely black screen when reboot hangs, can you please upload a picture of the text you see when it hangs, or does it already hang in the screen that tells you to remove the CD?

not yet but I am getting closer

Hi Marja 
I finally have a network connection to my workshop
I'm downloading alpha3, I don't have a working DVD burner, any suggestions for what to do?
I have lots of cd's

Hi Garth,

Thanks for responding :)

What to do depends. If you're only downloading the alpha 3 DVD because of comment 14, you might as well stop and use the boot.iso instead

The DVD uses the same installer as the boot.iso, and that is a different one than the LiveCD

Sorry for not having a Mga2a3 LiveCD atm.

Since no one else reported this bug, it might be something specific to your system and not specific to the LiveCD

When you install with boot iso, please switch to console 2 (by pressing 'Ctrl-Alt-F2') during installation, plug a USB key/stick and type: 'bug' then press Enter. It will put report.bug on the key. Please attach it here if the same bug happens again.

Also, please make a screenshot of the screen that tells to reboot, and if it isn't totally black, of the screen where your system hangs while rebooting

How far did/does reboot get?

Keywords: (none) => NEEDINFO

I just did a KDE install of mageia1
the install goes fine
when it is done, the directions tell me to restart & remove the media
the remove the media part is where my confusion lies, that part of the instruction could be omitted
when I did a restart
it switches to verbose mode & directs me to remove media & press enter
everything fine
I'm sure that it is one of those things that one reads without thinking about it
the 1st time I came across it I manually ejected the cd thinking the cd unit was buggy [it is], after I did that, the pc wouldn't shutdown, except by holding the power button in [hardshutdown]
the instruction probably dates from Mandrake days, a minor bit of tense confusion from the french/english translation

Try getting the install to the panel which directs you to remove the media and reboot.  Don't remove the media, but instead try CTRL-ALT-F4. This should get you  to the tty where kernel messages are displayed.  If they look OK, hit EJECT on the CD drive, and s what other messages appear.  Then see if the PC responds to ALT-F3, which will switch you to the tty with the application-level messages from the installer.  

If this works, you've just proved that ejecting the CD isn't what causes the hang.  If it doesn't, there is some problem between the drive and the kernel.

Now try ALT-F7 (you may have to try ALT-Fx if the installer is using a different tty for graphics now) to get back to the original panel, hit ENTER, and see if the hang responds to CTR-ALT-F4 or F3.  If it does, the installer is probably what's hung, and the F3 tty should show why.  If not, it's X or the kernel that is hung.

If the problem appears to be the drive and the kernel, try an install where you hit EJECT early on, say at package selection.  The boot.iso CD shouldn't be needed any more at that point, and if the install hangs there, it's further confirmation of a problem with the drive.

At this point, googling your drive model plus "linux" may yield more info.

If you can get one, try the install from a USB CD drive, and see if you have the same problem.  BTW, you can speed up the testing by unchecking as much as you can at package selection, since you won't be using the resulting intermediate systems for anything anyway.

CC: (none) => ftg

I can't remember any other distro that directs the users to remove the cd before the install, certainly none of the debian/Ubun family

My note book gave up, so my new test box, just became the production box for my wife & I
I'm on what seems to be a steep learning curve using KDE instead of Gnome [don't like gnome3 yet]
the installs are on HP dc5000 sff, like you would see at a bank or other business
I just got another one, it looks like the cd/dvd has been replaced so it may just work, normally
I need 2 machines running side by side, so I ca follow your directions & record the results as they happen

I'll try again when 2 hits beta in a few weeks
I have yet to get any distro to make a working live usb, the closest I've come is mint fully installed on a 8g usb stick

Well, the first rule of good testing is to vary only one variable at a time.  If you've replaced the CD drive, it would be helpful to know if the same version that failed on the old drive fails or succeeds on the new one.

(In reply to comment #20)

> 
> I'll try again when 2 hits beta in a few weeks
> I have yet to get any distro to make a working live usb, the closest I've come
> is mint fully installed on a 8g usb stick

(In reply to comment #21)
> Well, the first rule of good testing is to vary only one variable at a time. 
> If you've replaced the CD drive, it would be helpful to know if the same
> version that failed on the old drive fails or succeeds on the new one.

@ Garth

ping?

Summary: confusing install process, before restarting => Hang after removing CD when asked to after install from LiveCD

the cd is fine, just takes up to 30 seconds to process the eject command

since there is still no live cd, I'm wading through the procedure to use a usb stick.

just like most every linux forum the greybeards want to do everything on a terminal, which kind of shoots user friendly in the foot :D

I still be happy to do a live cd install when it's been fixed

LiveCDs will be available for beta3

CC: (none) => tmb

Hi Garth,

The beta 3 LiveCD's are available now:

http://blog.mageia.org/en/2012/04/18/last-run-for-mageia-2-test-beta-3/

Looking forward to your feedback :)

Marja

I'm not having much luck
https://forums.mageia.org/en/viewtopic.php?f=15&t=2311

(In reply to comment #26)
> I'm not having much luck
> https://forums.mageia.org/en/viewtopic.php?f=15&t=2311

There's a known problem with the beta 3 live cds such that they work
if you're booting from a usb stick, but not if you're using a real cd.

That's been fixed in the rc iso images which are still in qa testing.

If you have a usb stick you can copy it to the stick using
dd if=Mageia..rest-of-name.iso of=/dev/sdz bs=1M
replacing /dev/sdz with the device for the usb stick.

The rc iso images will probably be out in a day or two.

CC: (none) => davidwhodgins

I had tried to work through some of the issues with
Mandriva seed here
https://forums.mageia.org/en/viewtopic.php?f=7&t=2024
I have yet to make a working version on several different sticks of 1 or 2
a usb live builder is definitely something we need on MCC
there are so many excellent tools compared to other distros
I surprised mcc isn't featured more prominently

(In reply to comment #28)
> I had tried to work through some of the issues with
> Mandriva seed here
> https://forums.mageia.org/en/viewtopic.php?f=7&t=2024

Instead of using Mandriva seed, just use
dd if=nameofcdordvd.iso of=/dev/sdz bs=1M

Just make sure you get the right device for the output file. :-)

Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja

Thanks for sticking with me here

perfect
installs of both KDE & Gnome
worked without a hitch

Based on Comment 31 and my own experience during qa testing, closing
as fixed.

Status: REOPENED => RESOLVED
Resolution: (none) => FIXED