Bug 16986 - Screen corruption and crashes with some Intel 810 and later GPU
Summary: Screen corruption and crashes with some Intel 810 and later GPU
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 5
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: All Packagers
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-19 20:43 CEST by Martin Volf
Modified: 2021-08-29 04:10 CEST (History)
4 users (show)

See Also:
Source RPM: mesa, x11-driver-video-intel-2.99.917-14.mga5
CVE:
Status comment:


Attachments
User1-screen corruption 1 (125.00 KB, image/png)
2015-10-19 20:43 CEST, Martin Volf
Details
User1-screen corruption 2 (24.83 KB, image/png)
2015-10-19 20:44 CEST, Martin Volf
Details
User1-screen corruption 3 (675.92 KB, image/png)
2015-10-19 20:44 CEST, Martin Volf
Details
User2-chyba.ods (351.86 KB, application/vnd.oasis.opendocument.spreadsheet)
2015-10-19 20:45 CEST, Martin Volf
Details
User2-video for chyba.ods (937.85 KB, video/3gpp)
2015-10-19 20:46 CEST, Martin Volf
Details
output of lspcidrake in lap with intel graphic + plasma (3.34 KB, text/plain)
2018-08-31 03:37 CEST, katnatek
Details

Description Martin Volf 2015-10-19 20:43:25 CEST
Created attachment 7145 [details]
User1-screen corruption 1

Description of problem:
-----------------------
Three Mageia users reports a screen corruption during work in browser Firefox, LibreOffice Calc, desktop KDE4, LXDE etc. in MGA5 with Intel graphics and kernel 4.1.8.1.

User 1:
=======
MGA5, 64bit, fully updated, kernel 4.1.8.1, GPU: Intel® Graphics Media Integrated on system board Accelerator 3100, Driver: intel (Intel 810 and later)

- screen corruption with Firefox, normal work on the desktop
More screenshots - Czech Mageia forum: http://forum.mageia.cz/index.php?topic=802.0

User 2:
=======
MGA5, 32bit, fully updated, kernel 4.1.8.1, GPU:
lspcidrake -v | grep VGA
Card:Intel 810 and later: Intel Corporation|Mobile 945GSE Express Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:27ae subv:1043 subd:8340) (rev: 03)

- screen corruption (crash) with LibreOffice Calc. As he sent a good example with short video attached below.

How to replicate:
-----------------
- install kernel 4.1.8.1
- install LibreOffice 4.4.2.2-4
- install proprietary intel driver 810 and later 
- open the attached file "chyba.ods" in LibreOffice Calc
- click on the cell B222, click a few times to the text above 
- screen crashes

How to fix that:
----------------
Both users had in xorg.conf:
...
Section "Device"
    Identifier "device1"
    VendorName "Intel Corporation"
    BoardName "Intel 810 and later"
    Driver "intel"
    Option "DPMS"
EndSection
...

Just add an option AccelMethod to xorg.conf:
...
Section "Device"
    Identifier "device1"
    VendorName "Intel Corporation"
    BoardName "Intel 810 and later"
    Driver "intel"
    Option "AccelMethod" "uxa"
    Option "DPMS"
EndSection
...

After that it is fixed. Only User 1 reported that after system suspend, screen corruption has been appeared again.

On my notebook I cannot replicate it, even I have a similar Intel card. All seems to be good.
lspcidrake -v | grep VGA
Card:NVIDIA GeForce 420 series and later: NVIDIA Corporation|GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] [DISPLAY_VGA] (vendor:10de device:1140) (rev: ff)
Card:Intel 810 and later: Intel Corporation|3rd Gen Core processor Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0166 subv:1025 subd:064b) (rev: 09)

Solution above should help too, for:
https://bugs.mageia.org/show_bug.cgi?id=16812

More info:
https://bugs.mageia.org/show_bug.cgi?id=16655
https://bugs.mageia.org/show_bug.cgi?id=16655#c72
Comment 1 Martin Volf 2015-10-19 20:44:14 CEST
Created attachment 7146 [details]
User1-screen corruption 2
Comment 2 Martin Volf 2015-10-19 20:44:44 CEST
Created attachment 7147 [details]
User1-screen corruption 3
Comment 3 Martin Volf 2015-10-19 20:45:47 CEST
Created attachment 7148 [details]
User2-chyba.ods
Comment 4 Martin Volf 2015-10-19 20:46:30 CEST
Created attachment 7149 [details]
User2-video for chyba.ods
Martin Volf 2015-10-19 20:55:06 CEST

Source RPM: (none) => x11-driver-video-intel-2.99.917-14.mga5.src.rpm, kernel-4.1.8-1.mga5.src.rpm
CC: (none) => thierry.vignaud, tmb

Comment 5 Marja Van Waes 2016-01-19 15:51:33 CET
I needed to add 'Option "AccelMethod" "uxa"' for a similar intel card too, to avoid Plasma5 crashes in cauldron, but no longer need it.

IIUC from a KDE forums thread, a mesa update fixed it.
https://forum.kde.org/viewtopic.php?f=289&t=127575
(there were indeed several intel bugfixes in mesa)

However, I think there is no real chance that mesa can be backported to Mageia 5.

It is unknown to me whether adding 'Option "AccelMethod" "uxa"' by default for all 810 and later intel cards would be a solution, or whether that would cause problems for others with similar cards who do currently not have a problem.

Anyway, assigning to all packagers collectively, since mesa does not have a maintainer.

CC: (none) => marja11
Source RPM: x11-driver-video-intel-2.99.917-14.mga5.src.rpm, kernel-4.1.8-1.mga5.src.rpm => mesa, x11-driver-video-intel-2.99.917-14.mga5
Assignee: bugsquad => pkg-bugs
Summary: Screen corruption with Intel GPU and kernel-4.1.8-1 => Screen corruption and crashes with some Intel 810 and later GPU

Comment 6 Frédéric "LpSolit" Buclin 2016-05-01 15:49:26 CEST
I get a lot of black lines on my screen, especially when expanding and minimizing windows. Also, I configured Mageia 5 to start Konsole, Firefox and Thunderbird when I log in, and despite these applications are visible in the dashboard (I can hover the icons in the dashboard and see the thumbnails), the windows themselves are not visible nor accessible. I have to stop the applications are restart them manually. I'm using KDE.

lspcidrake -v | grep VGA
Card:Intel 810 and later: Intel Corporation|Sky Lake Integrated Graphics [DISPLAY_VGA] (vendor:8086 device:1912 subv:1043 subd:8694) (rev: 06)

My graphic card is an Intel HD Graphics 530:
http://ark.intel.com/products/88184/Intel-Core-i5-6500-Processor-6M-Cache-up-to-3_60-GHz

CC: (none) => LpSolit

Comment 7 Frédéric "LpSolit" Buclin 2016-05-01 15:55:06 CEST
I installed vaapi-driver-intel-1.6.2 from Cauldron, because it has support for Skylake, but this didn't help. :(
Comment 8 Frédéric "LpSolit" Buclin 2016-05-01 16:38:57 CEST
Oh, and adding Option "AccelMethod" "uxa" didn't help either.
Comment 9 Frédéric "LpSolit" Buclin 2016-05-02 21:46:22 CEST
(In reply to Frédéric Buclin from comment #6)
> I configured Mageia 5 to start Konsole, Firefox
> and Thunderbird when I log in, and despite these applications are visible in
> the dashboard (I can hover the icons in the dashboard and see the
> thumbnails), the windows themselves are not visible nor accessible. I have
> to stop the applications are restart them manually. I'm using KDE.

I tested the new x11-driver-video-intel-2.99.917-14.2.mga5, kernel-4.4.8-4.mga5 and kernel-userspace-headers-4.4.8-4.mga5 RPM released today, and this specific problem is now fixed. :) All windows opened when logging in are correctly displayed and usable.

The bad news is that these black lines are still present. Also, when viewing a video (e.g. from YouTube) in full screen mode, a lot of horizontal lines are displayed, especially when the images change quickly. Probably the same issue as the black lines. :(
Comment 10 Frédéric "LpSolit" Buclin 2016-05-03 13:18:24 CEST
(In reply to Frédéric Buclin from comment #9)
> I tested the new x11-driver-video-intel-2.99.917-14.2.mga5,
> kernel-4.4.8-4.mga5 and kernel-userspace-headers-4.4.8-4.mga5 RPM released
> today, and this specific problem is now fixed. :) All windows opened when
> logging in are correctly displayed and usable.

I take that back. It didn't survive a cold reboot. :(
Comment 11 Frédéric "LpSolit" Buclin 2016-08-04 19:29:17 CEST
For the record, I compiled and installed Mesa 12.0.1 from the mesa3d.org website, and now all my graphics problems are gone. \o/
Comment 12 Thierry Vignaud 2016-08-04 20:38:22 CEST
So you should be OK with mga6 which provides it
Frédéric "LpSolit" Buclin 2017-07-09 12:33:30 CEST

CC: LpSolit => (none)

Comment 13 Luděk Janča 2018-06-28 10:06:04 CEST
I have a similar problem with MGA6. Looks good with

Option "AccelMethod" "uxa"

My CPU/GPU is:

cat /proc/cpuinfo | grep model
Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz

lspcidrake -v | grep VGA
Card:Intel 810 and later: Intel Corporation|HD Graphics 620 [DISPLAY_VGA] (vendor:8086 device:5916 subv:103c subd:8377) (rev: 02)

CC: (none) => joelp

Comment 14 katnatek 2018-06-28 23:44:58 CEST
I find this in kde forum https://forum.kde.org/viewtopic.php?t=127575#p364257

Section "Device"
    Identifier "Intel"
    Driver "modesetting"
    Option "AccelMethod" "glamor"
    Option "Backlight" "intel_backlight"
EndSection

Works as long as i test in a laptop with intel card + mga6-i586 + plasma 5.
Is in some state previous to big update due lack of time :(
Comment 15 katnatek 2018-08-30 19:58:03 CEST
(In reply to katnatek from comment #14)
Laptop updated and still working, later i will put lspcidrake output
Comment 16 katnatek 2018-08-31 03:37:44 CEST
Created attachment 10343 [details]
output of lspcidrake in lap with intel graphic + plasma

As you can see an old model, but works quite well :)
Comment 17 Marja Van Waes 2018-10-07 17:24:09 CEST
@ the reporter of this bug report and all commenters:

Thank you for having taken the needed time to report this issue and/or comment!

This bug was filed against Mageia 5. Did it get fixed in Mageia 5 for you, Martin? If so, please change its status to RESOLVED - FIXED. 

If it didn't, then we regret that we weren't able to fix it in Mageia 5. Mageia 5 has officially reached its End of Life on December 31st, 2017 https://blog.mageia.org/en/2017/11/07/mageia-5-eol-postponed/
It continued to get limited extended support since then, but that support has now ended, too.
As a result we are closing this bug report as OLD.

If you still see this issue in a newer Mageia version, then please file a separate bug report (because this report was most likely about more than one bug) about it, unless you're Martin Volf (who can reopen this report, if needed, or at least tell that it should be reopened).

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Resolution: (none) => OLD
Status: NEW => RESOLVED

katnatek 2021-08-29 04:10:36 CEST

See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=29405


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