Bug 1364 - Bug reported can't be "Resolved Duplicate" without entering a comment
Summary: Bug reported can't be "Resolved Duplicate" without entering a comment
Status: RESOLVED FIXED
Alias: None
Product: Infrastructure
Classification: Unclassified
Component: Bugzilla (show other bugs)
Version: unspecified
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Sysadmin Team
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: 3046
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Reported: 2011-05-21 00:26 CEST by Ahmad Samir
Modified: 2014-05-08 18:05 CEST (History)
6 users (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments

Description Ahmad Samir 2011-05-21 00:26:52 CEST
All in the summary, this is a major annoyance, and IIRC this used to work in mdv bugzilla, i.e. reports could be marked as duplicates without having to post a comment.
Ahmad Samir 2011-05-21 00:27:01 CEST

CC: (none) => LpSolit

Comment 1 Nicolas Vigier 2011-05-21 00:41:26 CEST
I can't find how to change that.

There is a page to define which status transitions require a comment :
https://bugs.mageia.org/editworkflow.cgi?action=edit_comment
But it's only possible to select "RESOLVED" as status, not "RESOLVED DUPLICATE".

CC: (none) => boklm

Comment 2 Nicolas Vigier 2011-05-21 00:48:13 CEST
Hmm, there is an option commentonduplicate on this page :
https://bugs.mageia.org/editparams.cgi?section=bugchange#duplicate_or_move_bug_status

but it's already set to "off".
Comment 3 Frédéric "LpSolit" Buclin 2011-05-21 01:52:00 CEST
(In reply to comment #1)
> There is a page to define which status transitions require a comment

Do the transitions to RESOLVED require a comment?
Comment 4 Ahmad Samir 2011-05-21 01:53:28 CEST
test

Status: NEW => RESOLVED
Resolution: (none) => FIXED

Comment 5 Ahmad Samir 2011-05-21 01:53:55 CEST
test2

Status: RESOLVED => REOPENED
Resolution: FIXED => (none)

Comment 6 Ahmad Samir 2011-05-21 01:55:14 CEST
The way it is now in Mageia bugzilla:
- Reopening a report requires a comment
- Closing as Resolved Fixed/Duplicate requires a comment
Comment 7 Frédéric "LpSolit" Buclin 2011-05-21 22:36:22 CEST
(In reply to comment #6)
> - Closing as Resolved Fixed/Duplicate requires a comment

So it works as expected as you just said it's configured to require a comment when closing as RESOLVED.
Comment 8 Ahmad Samir 2011-05-21 22:44:46 CEST
Yes, but somehow the mandriva bugzilla (at least the version before their last update/revamp), it was possible to close as a duplicate without commenting.... IIRC at least.
Comment 9 Frédéric "LpSolit" Buclin 2011-05-21 22:56:16 CEST
See upstream bugs.

Status: REOPENED => NEW
See Also: (none) => https://bugzilla.mozilla.org/show_bug.cgi?id=463453, https://bugzilla.mozilla.org/show_bug.cgi?id=474974

Comment 10 Ahmad Samir 2011-06-05 21:11:53 CEST
So we have to wait till https://bugzilla.mozilla.org/show_bug.cgi?id=474974 gets resolved somehow, filed on 2009-01-23, more than two years ago...

Maybe commentonresolve=true should be removed from the Mageia bugzilla setup, it's too bloody annoying having to add something when bugzilla automatically says all there's to say:
"This bug report has been marked as a duplicate of ###"

But that would be a step backwards, meaning anyone can close a report without justifying the action.

Or better, patch out bugzilla to restore the old/more-logical behaviour (my coding fu is null, though).
Comment 11 Frédéric "LpSolit" Buclin 2011-06-05 21:18:25 CEST
It shouldn't be very hard to customize this for Mageia Bugzilla.
Comment 12 Marja Van Waes 2011-10-13 20:56:19 CEST
> It shouldn't be very hard to customize this for Mageia Bugzilla.

Be my guest :D

Nothing changed upstream

CC: (none) => marja11

Comment 13 Samuel Verschelde 2011-10-14 11:48:21 CEST
I don't think this is a big problem. It's always good to write a few words for the bug reporter, who didn't notice there already was a bug report for his/her problem, but all the same took the time to report it. "Thanks to have reported this bug. There's already an open bug report for it, I invite you to add yourself in the CC list and comment on it if you have useful information to add to it."

CC: (none) => stormi

Comment 14 Dimitrios Glentadakis 2011-10-14 12:10:51 CEST
When a bug is marked as duplicated of another one, the bug reporter is not automatically added in the CC list of the other bug report ?
This is what happens in other bug track systems (like in kde)

CC: (none) => dglent

Comment 15 Frédéric "LpSolit" Buclin 2011-10-14 13:55:14 CEST
(In reply to comment #14)
> When a bug is marked as duplicated of another one, the bug reporter is not
> automatically added in the CC list of the other bug report ?

Yes, that's automatic.
Comment 16 Marja Van Waes 2011-10-14 18:12:58 CEST
(In reply to comment #13)
> I don't think this is a big problem. It's always good to write a few words for
> the bug reporter, who didn't notice there already was a bug report for his/her
> problem, but all the same took the time to report it. 

I don't see the problem, either. I'll add this bug to the Bug Squad tracker. If any current triagers feel the same as Ahmad, they can speak up and else this bug can be closed.

Blocks: (none) => 3046

Comment 17 Marja Van Waes 2011-11-05 22:38:21 CET
All of the current triagers who commented here or on the ml, think it is good to add a comment.

Leuhmanu is improving a script to add a good comment,that'll say something like: "This particular issue has already been reported in our bug tracking system, but please feel free to report any further bugs you find. In general it is welcome to search for existing reports first to avoid filing duplicates."

Closing this bug report

Status: NEW => RESOLVED
Resolution: (none) => WONTFIX

Comment 18 Manuel Hiebel 2012-06-25 02:59:19 CEST
fixed in fact..

Resolution: WONTFIX => FIXED

Nicolas Vigier 2014-05-08 18:05:47 CEST

CC: boklm => (none)


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