Bug 9872 - Freeze on boot with general protection fault (found sometimes in logs)
Summary: Freeze on boot with general protection fault (found sometimes in logs)
Status: RESOLVED WORKSFORME
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 3
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-04-26 06:15 CEST by Dimitrios Glentadakis
Modified: 2013-08-28 16:15 CEST (History)
2 users (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments
Syslog output the 24 april (104.20 KB, text/plain)
2013-04-26 06:17 CEST, Dimitrios Glentadakis
Details
Syslog output the 25 april (463.37 KB, text/plain)
2013-04-26 06:18 CEST, Dimitrios Glentadakis
Details
Syslog output the 26 april (192.60 KB, text/plain)
2013-04-26 06:18 CEST, Dimitrios Glentadakis
Details
lspcidrake output (3.16 KB, text/plain)
2013-04-26 06:19 CEST, Dimitrios Glentadakis
Details
Ouput of 27 april (183.03 KB, text/plain)
2013-04-27 07:39 CEST, Dimitrios Glentadakis
Details
Ouput of 14 May (607.06 KB, text/plain)
2013-05-14 17:14 CEST, Dimitrios Glentadakis
Details
Output of dmesg (272.82 KB, text/plain)
2013-05-22 18:15 CEST, Dimitrios Glentadakis
Details
Screenshot of kernel panic (751.17 KB, image/jpeg)
2013-06-08 08:11 CEST, Dimitrios Glentadakis
Details

Description Dimitrios Glentadakis 2013-04-26 06:15:50 CEST
Description of problem:
When i boot the pc after a lot of hours, it freezes on startup
Some times it freezes before ksplash, some times during the ksplash and some times when the system log in plasma


Version-Release number of selected component (if applicable):
3.4.34-desktop-1.mga2



Reproducible: 

Steps to Reproduce:
Comment 1 Dimitrios Glentadakis 2013-04-26 06:17:39 CEST
Created attachment 3816 [details]
Syslog output the 24 april
Comment 2 Dimitrios Glentadakis 2013-04-26 06:18:08 CEST
Created attachment 3817 [details]
Syslog output the 25 april
Comment 3 Dimitrios Glentadakis 2013-04-26 06:18:36 CEST
Created attachment 3818 [details]
Syslog output the 26 april
Comment 4 Dimitrios Glentadakis 2013-04-26 06:19:27 CEST
Created attachment 3819 [details]
lspcidrake output
Comment 5 Dimitrios Glentadakis 2013-04-26 06:56:24 CEST
When it is freezed i cannot do anything with keyboard (ctrl+alt+fn or ctrl+alt+backspace or ctrl+alt+syst+reiusb)
I have to reset the pc from the button
Comment 6 Dimitrios Glentadakis 2013-04-27 07:39:18 CEST
Created attachment 3826 [details]
Ouput of 27 april

In this case i had not only a freeze but also the extinction of the monitor. So the graphics card stopped working too.
Comment 7 Dimitrios Glentadakis 2013-05-01 07:53:18 CEST
Since 2 days i pulled out the cover of the pc and i cleaned the dust with the aspirator.
Since then, i cannot reproduce the freeze, and before the cleaning it was present every day!

FIXED: Cleanup. :)

Status: NEW => RESOLVED
Resolution: (none) => FIXED

Comment 8 Dimitrios Glentadakis 2013-05-14 17:14:17 CEST
Created attachment 3973 [details]
Ouput of 14 May

In this output there is a general protection fault message
Dimitrios Glentadakis 2013-05-14 17:14:31 CEST

Status: RESOLVED => REOPENED
Resolution: FIXED => (none)

Dimitrios Glentadakis 2013-05-14 17:14:58 CEST

Summary: Freeze on fresh boot => Freeze on cold boot with general protection fault

Dimitrios Glentadakis 2013-05-14 17:17:05 CEST

CC: (none) => davidwhodgins

Comment 9 Dimitrios Glentadakis 2013-05-14 17:20:26 CEST
David could you have a look if you find some time ?
If you remember i had this type of problem before:
https://bugs.mageia.org/show_bug.cgi?id=6285

and i have a new issue with this pc:
https://bugs.mageia.org/show_bug.cgi?id=9746

Maybe i need to change a part of the hardware ?
Comment 10 Dimitrios Glentadakis 2013-05-17 06:31:04 CEST
Since two days i dont have the issue anymore (without any modification from my part)
If it comes back again i will reopen the report

Status: REOPENED => RESOLVED
Resolution: (none) => WORKSFORME

Comment 11 Dimitrios Glentadakis 2013-05-18 06:42:54 CEST
It is back :(

I noticed that sometimes, on the first boot and if there is no freeze, when i enter in kde, the system is not freezed i can move the mouse, the plasma responds etc, but i cannot launch eg konqueror. Then, i open the terminal and i don't have prompt at all.

Status: RESOLVED => REOPENED
Resolution: WORKSFORME => (none)

Comment 12 Dimitrios Glentadakis 2013-05-21 06:26:03 CEST
I installed Mageia 3 , i have the same problem
The most of the times freezes when entering to the DE, KDE or icewm
I think that when the freeze happened this morning, i heard a clic (like a relay) from the hard disc may be, like it was turned off

Version: 2 => 3

Comment 13 Dimitrios Glentadakis 2013-05-22 17:57:51 CEST
I tried without acpi without succes.

Now, when i have the freeze it happens just before enter to the desktop enviroment
The keyboard shortcuts are working, i press ctrl+alt+f2 and i am in a login prompt. I try to login but after put my password i see messages like the output of the dmesg command. There are messages about nvrm driver dont support  in console mode, something like this, i dont know how to find them after in my system.
Comment 14 Dimitrios Glentadakis 2013-05-22 18:08:49 CEST
I found the messages, in the file:/var/log/messages :
May 22 17:40:48 localhost kernel: NVRM: Your system is not currently configured to drive a VGA console
May 22 17:40:48 localhost kernel: NVRM: on the primary VGA device. The NVIDIA Linux graphics driver
May 22 17:40:48 localhost kernel: NVRM: requires the use of a text-mode VGA console. Use of other console
May 22 17:40:48 localhost kernel: NVRM: drivers including, but not limited to, vesafb, may result in
May 22 17:40:48 localhost kernel: NVRM: corruption and stability problems, and is not supported.
Comment 15 Dimitrios Glentadakis 2013-05-22 18:15:17 CEST
Created attachment 4025 [details]
Output of dmesg

i booted the system at 17:40 and i had to do a ctrl+alt+RESIUSB reset at 17:42:17
Comment 16 Dimitrios Glentadakis 2013-05-23 17:52:05 CEST
Today i dont have the problem
The only modification that i did is to change the grub from graphical menu to text menu
I believe strongly that this will solve my problem because i cannot reproduce any more the bug 9746 too.
Comment 17 Dimitrios Glentadakis 2013-05-25 13:27:29 CEST
:( I have the problem again. I tried also with linux-fb on boot.
But i cannot reproduce the bug 9746 any more since i boot with non graphics grub.

Now it freezes either in ksplash either just after entering in KDE.

I have two type of freezes.
One, i can reboot only with hard reset and the other i can reboot with key shortcuts
Always happens on boot after having shutdown completely.
The normal reboot does nt reproduce the freeze.
Dimitrios Glentadakis 2013-05-25 13:28:03 CEST

Summary: Freeze on cold boot with general protection fault => Freeze on boot with general protection fault (found sometimes in logs)

Comment 18 Dimitrios Glentadakis 2013-06-08 08:11:11 CEST
Created attachment 4116 [details]
Screenshot of kernel panic
claire robinson 2013-06-08 09:53:30 CEST

CC: (none) => tmb

Comment 19 Dimitrios Glentadakis 2013-08-28 16:15:56 CEST
The 12 August, i reinstalled the system (clean installation except the /home), and it worked after.
I brought the computer to a technician, and he putted some thermic silicon behind the GPU radiator and he cleaned with a cleaning product the RAM pins.
Since then, i cannot reproduce the freeze or any other related symptôme.
I close the ticket.
Thanks for the support.

Status: REOPENED => RESOLVED
Resolution: (none) => WORKSFORME


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