Bug 9680 - Installer unable to get DHCP or mirror list when set to static IP on Lenovo T500
Summary: Installer unable to get DHCP or mirror list when set to static IP on Lenovo T500
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal major
Target Milestone: ---
Assignee: Thierry Vignaud
QA Contact:
URL:
Whiteboard: MGA3TOO
Keywords: NEEDINFO
: 10156 (view as bug list)
Depends on:
Blocks:
 
Reported: 2013-04-09 21:27 CEST by some one
Modified: 2017-09-10 17:26 CEST (History)
2 users (show)

See Also:
Source RPM: kernel
CVE:
Status comment:


Attachments
report.bug.xz from install 2013-05-21 using Mageia 3 Dual CD (156.63 KB, application/x-xz)
2013-05-22 00:34 CEST, some one
Details

Description some one 2013-04-09 21:27:42 CEST
Description of problem:
I am unable to install my Lenovo T500 over PXE using boot-nonfree.iso
The machine is able to get DHCP for the PXE stage but once the Mageia installer ask for DHCP it waits a couple minutes then fails to get an IP. I set a static IP and then the installer is unable to show the list of repository mirrors.
I do not get this problem when installing to Virtualbox which uses the same e1000e network driver.


Version-Release number of selected component (if applicable):
Mageia 3 beta 4

How reproducible:
Every time I try to install to Lenovo T500 notebook

Steps to Reproduce:
1.Load boot-nonfree.iso from PXE menu
2.select HTTP and DHCP
3.Get no DHCP address
4.Set Static IP
5.Select Mageia 3 in mirror selection stage
6.Goes back to DHCP selection

Reproducible: 

Steps to Reproduce:
Manuel Hiebel 2013-04-10 21:35:52 CEST

Assignee: bugsquad => thierry.vignaud

Comment 1 Thomas Backlund 2013-04-11 10:28:36 CEST
Well, the virtualbox e1000e is emulated, so it does not exactly match as comparisation.

And as manual ip does not work either, there is some other problem there...

What does lspcidrake -v (or lspci -vnn) sany for that card.

And do you see any errors on screen if you press Alt-F2 or Alt-F3 ?

CC: (none) => tmb

Comment 2 some one 2013-04-13 18:30:07 CEST
Ok,
I used system-rescue-cd to do lspci -vnn it shows;

00:19.0 Ethernet controller [0200]: Intel Corporateion 82567LM Gigabit Network Connection [8086:10f5] (rev 03)
        Subsystem: Lenovo Device [17aa:02ee]
        Flags: bus master, fast devsel, latency 0, IRQ 45
        Memory at fc200000 (32bit, non-prefetchable) [size=128K]
        Memory at fc225000 (32bit, non-prefetchable) [size=4K}
        I/O ports at 1840 [size=32]
        Capabilities: [c8] Power Management version 2
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [e0] PCI Advanced Features
        Kernel driver in use: e1000e
        Kernel modules: e1000e



Alt+f3 shows;

Total Memory: 134217728 Mbytes
PCI: device 8086 10f5 17aa 20ee is "Intel Corporation|82567LM Gigabit Network Connection", driver is e1001e
have to insmod e100e
found net interface lo, but blacklisted
      succeeded e100e
found net interface eth0
found net interface lo, but blacklisted
NET: alias eth0 e1000e
found net interface eth0
found net interface lo, but blacklisted
have to insmod af_packet
      succeeded af_packet
interface eth0 doesn't support wireless



after I try for DHCP it says this,

DHCP: sending DISCOVER
<sleep>
<sleep>
<sleep>
<sleep>
<sleep>
<sleep>
<sleep>
unsetting automatic



after that I try static IP this is what it says,

Total Memory: 134217728 Mbytes
found net interface eth0
found net interface lo, but blacklisted
interface eth0 doesn't support wireless
guessing netmask
configuring device eth0 ip: X.X.X.X nm: X.X.X.X nw: X.X.X.X bc: X.X.X.X
reverse name lookup on self failed
reverse name lookup on DNS failed
using hostname
using domain
configuring device lo ip: 127.0.0.1 nm: 255.0.0.0 nw: 127.0.0.0 bc: 127.255.255.255
HTTP: connecting to server mirrors.mageia.org:80 (no proxy)
getaddrinfo: unknown host

HTTP: unable to get mirrors list from mirrors.mageia.org (/api/basic.3.x86_64.list)





I also just tried to do an install of Mageia 2 using the boot-nonfree.iso and it works just fine.
Comment 3 some one 2013-04-13 18:46:06 CEST
Oh yeah and that is the alt+f3 from trying install of Mageia 3 beta 4 boot-nonfree.iso

Thanks for looking into this and let me know if there is any other info you need from me.
Comment 4 some one 2013-04-13 19:35:20 CEST
I have just run a test with a Lenovo T60 notebook and it is able to install Mageia 3 beta 4 using boot-nonfree.iso

I have also tried it on my custom built desktop machine with a Gigabyte 990FXA-UD3 motherboard and it is also able to install just fine.
Comment 5 some one 2013-04-24 20:56:55 CEST
I've just run a test with Mageia 3 RC boot-nonfree.iso on my Lenovo T500 and it is getting the same result as with Beta 4
Comment 6 Manuel Hiebel 2013-05-21 09:27:11 CEST
*** Bug 10156 has been marked as a duplicate of this bug. ***
Manuel Hiebel 2013-05-21 09:27:28 CEST

Whiteboard: (none) => MGA3TOO

Comment 7 Thierry Vignaud 2013-05-21 12:07:22 CEST
2 reports on the same hw => this suggests a driver issue => kernel (regression since mga2°.
Does the live CD succeeds in bringing up the network?
Does the network work if installing using the install DVD (not performing a network install)?

Keywords: (none) => NEEDINFO
Source RPM: (none) => kernel

Comment 8 some one 2013-05-21 21:06:43 CEST
Tested with Mageia 3 LiveCD KDE4 en 32bit
Results: Boots ok and has working Network.

Tested with Mageia 3 dual CD
Results: Boots ok and installs fine. Network is working post install.

It's just the network installer that seems to have this problem.
Comment 9 Manuel Hiebel 2013-05-21 21:50:07 CEST
but in dual, does the network during the install ? like for downloading xml for online repo
Comment 10 Thierry Vignaud 2013-05-21 22:09:44 CEST
Strange. Can you attach the /root/drakx/report.bug.xz from this late install?
Comment 11 some one 2013-05-22 00:26:29 CEST
I have done another install using Mageia 3 dual CD
This time I set up repo's at the beginning and installed KDE all went fine and it has working network post install.
Comment 12 some one 2013-05-22 00:34:35 CEST
Created attachment 4020 [details]
report.bug.xz from install 2013-05-21 using Mageia 3 Dual CD
Comment 13 Thierry Vignaud 2013-05-22 09:40:53 CEST
Actually it's still only one report.

Can you locally rebuild the drakx-installer-images with %debug set to "1"?
See http://svnweb.mageia.org/packages/cauldron/drakx-installer-images/current/SPECS/drakx-installer-images.spec?revision=413545&view=markup
Then could you use the boot.iso from this newly build packages in order to get more data?
Just try again to do a network install. But now you'll get a shell on second console (tty2).
Can you try to get the whole dmesg output on some usb key or hard disk?
Comment 14 some one 2013-05-22 18:18:26 CEST
I've never dealt with a .spec file before. I found the section for %debug 1 but I do not know how to "rebuild" from this file. Just point me in the right direction and I will get you this info.
Comment 15 Manuel Hiebel 2013-05-22 22:48:05 CEST
some links https://wiki.mageia.org/en/Drakx-installer_tips_and_tricks#rebuild_the_stage_2
(with one for rpm doc)
Comment 16 Dick Gevers 2014-11-25 12:36:34 CET
Looks like requested info is not forthcoming.

Please confirm if this applies to current installer (5beta1 or higher), because sorry to say older installers cannot be fixed.

If yes, please set whiteboard to '5beta1' (or higher) and wipe 'NEEDINFO'.

Alternatively -  it is regretted but - this must be closed "resolved" as 'OLD'.
Comment 17 Marja Van Waes 2017-09-10 17:26:52 CEST
(In reply to Dick Gevers from comment #16)

> 
> Alternatively -  it is regretted but - this must be closed "resolved" as
> 'OLD'.

Almost three years later: there was no more action in this report, so it seems no one hit this issue in a more recent Mageia release, and the requested information was not supplied. 

Closing as OLD.

Status: NEW => RESOLVED
Resolution: (none) => OLD
CC: (none) => marja11


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