Description of problem: I have an HP Deskjet 1050 J410 series all-in-one which worked fine from the start in Mga2, but in Mga3 Alpha3 MCC won't recognise it under "Configure printer" but does recognise it under "Configure scanner". Similarly, it doesn't show as available in the Abiword print window but it does show as available in Xsane. Version-Release number of selected component (if applicable): Mga3 Alpha3 i586 DVD How reproducible: Install Alpha3 then try to configure printer in MCC Steps to Reproduce: 1. 2. 3. Carolyn
Whiteboard: (none) => 3alpha3
hello can you disconnect your hp launch tailf /var/log/messages 2>&1 | tee output.txt as root and then _attach_ the file output.txt and also the output of lspcidrake -v
Created attachment 3067 [details] result of tailf command
Created attachment 3068 [details] result of lspcidrake command
You missed a leading / from /var/log/messages Carolyn
This is actually a little complex if you're not used to using the terminal. As your normal user, open a terminal/konsole window and do the following.. $ su - <enter root password> This will give you a root prompt which looks like #, your normal user has $ # tailf /var/log/messages 2>&1 | tee output.txt Connect your printer, turn it on. When it's finished doing it's thing, click on the terminal window and press ctrl-c to quit tailf. It should return you to a root prompt. So now you need to copy output.txt to your regular user's home directory and change the file ownership from root, so that you can access it. # cp output.txt /home/your-username/ # chown your-username:your-username /home/your-username/output.txt So assuming your username is carolyn it would be.. # cp output.txt /home/carolyn/ # chown carolyn:carolyn /home/carolyn/output.txt Return to your normal user with.. # exit You should then find output.txt in your home directory which you can attach to this bug.
Oops, sorry, didn't notice the missing /. But I was able to access output.txt without going through the process you outlined, Claire. I'll try again as soon as I get a chance, but at what point should I connect the printer? I got the impression from the initial instructions that I had to do it with the printer disconnected. Thanks. Carolyn
Created attachment 3081 [details] output of journalctl tested with HP PSC1400 (printer+scanner) on installation in VBox (from dualArchCD). Same here: scanner detected, printer not. attached output of journalctl -f when attaching printer (activating USB in VBox).
CC: (none) => marc.lattemann
Created attachment 3082 [details] lspcidrake -v corresponding lspcidrake -v from VBox
Carolyn, You have disconnect the printer, run the command tailf ... and then turn on the printer. At this time, you get what it is executed according to the printer connection. The lspcidrake command is to launch with the printer connected.
CC: (none) => yves.brungard_mageia
Attachment 3081 mime type: application/octet-stream => text/plain
Nov 12 15:17:47 localhost systemd-udevd[5501]: failed to execute '/usr/bin/setfacl' '/usr/bin/setfacl -m user:lp:rw /dev/usb/lp0': No such file or directory so does it work if you install acl ?
See Also: (none) => https://bugs.mageia.org/show_bug.cgi?id=7875
You can also try, as root # modprobe usblp
That's it, Manuel, I installed acl and now it works. Yaaay! Thank you all for your guidance. Carolyn
Status: NEW => RESOLVEDResolution: (none) => FIXED
dup *** This bug has been marked as a duplicate of bug 7875 ***
Resolution: FIXED => DUPLICATE
better one *** This bug has been marked as a duplicate of bug 8125 ***
With a HP Desjet F4280 ALL-IN-ON # urpmi acl # systemctl restart cups and it's good ! thank's
CC: (none) => liste
Having the same situation with the Mga5 beta1 dual arch iso on a 64-bit HP laptop. acl is installed. The device is listed in the lspcidrake -v output. I tried the tailf command from comment 5 but it says there's no such file as /var/log/messages - do I need a different file path now? Carolyn
Status: RESOLVED => REOPENEDHardware: i586 => x86_64Resolution: DUPLICATE => (none)
Summary: HP all-in-one recognised as scanner but not as printer in Mga3 Alpha 3 => HP all-in-one recognised as scanner but not as printer (reopened from Mga3 Alpha 3)
(In reply to Carolyn Rowse from comment #16) > I tried the tailf command from comment 5 but it says there's no such file as > /var/log/messages - do I need a different file path now? We switched to journald quite some time ago, unless you have rsyslog or syslog-ng installed there's no /var/log/messages. Now instead of tailf /var/log/messages 2>&1 | tee output.txt you simply do journalctl -af 2>&1 | tee output.txt
CC: (none) => doktor5000
Is this still an issue. Nothing for over a year.
CC: (none) => nic
Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released for the reporter's distribution. Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information. Closing as OLD.
Status: REOPENED => RESOLVEDResolution: (none) => OLD