Bug 6607 - Bugzilla link only in "Community", not in "Support"
Summary: Bugzilla link only in "Community", not in "Support"
Status: RESOLVED FIXED
Alias: None
Product: Websites
Classification: Unclassified
Component: www.mageia.org (show other bugs)
Version: trunk
Hardware: i586 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Atelier Team
QA Contact:
URL: http://www.mageia.org/en/support/
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-06-28 10:22 CEST by Claire Revillet
Modified: 2012-06-28 16:03 CEST (History)
2 users (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments

Description Claire Revillet 2012-06-28 10:22:21 CEST
While looking for bugzilla on the web site, i went instinctivly to "Support".
I don't know if my instinct is representative of user instinct...

Maybe we could have the link in both ? wdyt ?

Claire
Comment 1 Marja Van Waes 2012-06-28 10:47:49 CEST
(In reply to comment #0)
> While looking for bugzilla on the web site, i went instinctivly to "Support".
> I don't know if my instinct is representative of user instinct...
> 
> Maybe we could have the link in both ? wdyt ?
> 


Good idea, provided we find a way to make it very clear that Bugzilla exists mainly to support Mageia, to help improve the distribution and not to help individual users.

Maybe say something like: 

"For advanced users, who understand what the purpose of Bugzilla is, and for others after they were advised in the Forum to file a bug report"

CC: (none) => marja11

Comment 2 Romain d'Alverny 2012-06-28 15:33:11 CEST
Fixed. I left it at the end of the support page (may be changed); since community support is explained before already (with links to forums mailing-lists).

Status: NEW => RESOLVED
URL: (none) => http://www.mageia.org/en/support/
CC: (none) => rdalverny
Resolution: (none) => FIXED

Comment 3 Marja Van Waes 2012-06-28 16:03:29 CEST
(In reply to comment #2)
> Fixed. I left it at the end of the support page (may be changed); since
> community support is explained before already (with links to forums
> mailing-lists).

This is a nice solution, too. Thanks :)

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