Bug 495 - A3 printing truncated on HP Officejet K7100
Summary: A3 printing truncated on HP Officejet K7100
Status: RESOLVED FIXED
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: i586 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-03-22 20:38 CET by brian saunderson
Modified: 2011-12-30 21:21 CET (History)
3 users (show)

See Also:
Source RPM: cups
CVE:
Status comment:

Attachments
Photo of A3 test page (654.07 KB, image/jpeg)
2011-03-23 20:45 CET, brian saunderson 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Description brian saunderson 2011-03-22 20:38:28 CET 
Description of problem:
Printing is cut off 11 inches from top of page when printing A3 test page on HP
officeJet K7100.

Version-Release number of selected component (if applicable):
mageia alpha 2

How reproducible:


Steps to Reproduce:
1. Install HP K7100 printer using the mageia control centre
2. set printer option page size to A3
3. print test page
4. page is printed at the correct width, but length of printing is cut
   short at 11 inches. rest of test page is missing.

NB this problem exists with mandriva 2010.2 also.
works with mandriva 2010.0 so long as backports are not applied.

Great if it could be fixed in mageia...


Reproducible: 

Steps to Reproduce:
Comment 1 brian saunderson 2011-03-23 20:45:51 CET 
Created attachment 162 [details]
Photo of A3 test page

This is a photo of the A3 test page showing the missing part of the test printout
brian saunderson 2011-03-26 20:37:15 CET

CC: (none) => brianpesda

Comment 2 brian saunderson 2011-04-05 11:39:48 CEST 
CUPS 1.4.3 with hpcups 3.10.2rc1.9 does not exhibit this behavior.
It does introduce another problem to do with printer management in that no username/password is requested (and no action is taken) when attempting to
modify printer settings etc. form the CUPS web page (127.0.0.1:631). A workaround
for this is to https://192.168.2.2:631 and agree an exception when the browser
reports an invalid certificate. (replace 192.168.2.2 with address of your machine
or use the hostname of the machine).
Comment 3 brian saunderson 2011-04-07 16:20:49 CEST 
Still exists in beta 1....
Ahmad Samir 2011-04-22 00:30:22 CEST

Source RPM: (none) => cups

Thierry Vignaud 2011-10-04 17:44:49 CEST

CC: (none) => thierry.vignaud
Component: Installer => RPM Packages

Comment 4 Manuel Hiebel 2011-10-29 22:40:47 CEST 
Hello sorry for the bug delay. :/

I guess this bug is still valid ?

If yes can you paste the files /etc/cups/printers.conf and 
/var/log/cups/error_log
Comment 5 brian saunderson 2011-11-06 23:32:00 CET 
Just done clean install of mageia one. Tried OfficeJet K7100 printer test page.
A3 printing is now OK, perhaps more recent hpcups 3.11.7 has fixed this?
(was 3.11.1.19)
Comment 6 Marja Van Waes 2011-12-30 21:21:09 CET 
(In reply to comment #5)
> Just done clean install of mageia one. Tried OfficeJet K7100 printer test page.
> A3 printing is now OK, perhaps more recent hpcups 3.11.7 has fixed this?
> (was 3.11.1.19)

Thanks for telling us :)

Status: NEW => RESOLVED
CC: (none) => marja11
Resolution: (none) => FIXED
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