Bug 4905 - Cannot install Mageia 2 Beta 1 from USB CDROM on Supermicro X9DRI-f motherboard
Summary: Cannot install Mageia 2 Beta 1 from USB CDROM on Supermicro X9DRI-f motherboard
Status: RESOLVED DUPLICATE of bug 8320
Alias: None
Product: Mageia
Classification: Unclassified
Component: Installer (show other bugs)
Version: Cauldron
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords: NEEDINFO
Depends on:
Blocks:
 
Reported: 2012-03-12 16:07 CET by Andy Liebman
Modified: 2012-12-11 18:48 CET (History)
7 users (show)

See Also:
Source RPM: drakx-installer-binaries
CVE:
Status comment:


Attachments
lspci -nk (7.75 KB, text/plain)
2012-05-03 23:36 CEST, Andy Liebman
Details
lspci -vvv (150.07 KB, text/plain)
2012-05-03 23:37 CEST, Andy Liebman
Details
dmesg (71.73 KB, text/plain)
2012-05-03 23:38 CEST, Andy Liebman
Details
lsmod (1.15 KB, text/plain)
2012-05-03 23:39 CEST, Andy Liebman
Details
lspci -nk livecd (9.16 KB, text/plain)
2012-05-04 15:43 CEST, Andy Liebman
Details
lspci -vvv livecd (159.72 KB, text/plain)
2012-05-04 15:44 CEST, Andy Liebman
Details
dmesg livecd (80.35 KB, text/plain)
2012-05-04 15:44 CEST, Andy Liebman
Details
lsmod livecd (6.68 KB, text/plain)
2012-05-04 15:45 CEST, Andy Liebman
Details
/var/log/messages livecd (90.39 KB, text/plain)
2012-05-04 15:45 CEST, Andy Liebman
Details
No CDROM Found screen shot (669.02 KB, image/jpeg)
2012-05-04 15:46 CEST, Andy Liebman
Details

Description Andy Liebman 2012-03-12 16:07:15 CET
This may be an "impossible" problem to solve, but I will report it anyway. 

I tried to install Mageia 2 Beta 1 on a "bleeding edge" server system with the Supermicro X9DRI-f motherboard and dual Intel ES-2690 8-core CPUs.  This is the "Rolls Royce" of currently-available hardware.

The Mageia installer booted from a USB DVD.  However, when loading USB drivers I believe it didn't find the driver for the USB chipset on this motherboard and subsequently, the Mageia installer displayed the message "No CDROM found". 

It's also worth noting that the installer appeared to hang at this point. The keyboard and mouse became unresponsive as soon as I got the "No CRDOM found" pop up message.
Manuel Hiebel 2012-03-12 18:32:30 CET

CC: (none) => thierry.vignaud, tmb

Comment 1 Thierry Vignaud 2012-03-12 18:43:43 CET
We would need lspcidrake -v output (from a livecd if possible) or ouput from "lspci -n" (from any distro) in order to see what should be the driver.

We may miss some USB (especially USB 3) host controller driver in drakx/mdk-stage1/usb-resource/update-usb-ids.pl (though that would mean stage2 is unaware of it too).

Does it work better if you try another USB port (especially an USB 2 one)?

Keywords: (none) => NEEDINFO

Thierry Vignaud 2012-03-12 18:43:59 CET

Source RPM: (none) => drakx-installer-binaries

Comment 2 Thierry Vignaud 2012-03-13 10:16:20 CET
Could you try new boot.iso from eg: http://distrib-coffee.ipsl.jussieu.fr/pub/linux/Mageia/distrib/cauldron/x86_64/install/images/
Comment 3 Andy Liebman 2012-03-13 21:27:25 CET
Hi, I tried booting with that boot.iso disk.  I choose "linux" at the boot prompt.  The installer loads up to the point where you get a menu asking if you want to install from: 

NFS Server
FTP Serverok
HTTP Server
XA Server
CDROM
Hard Disk

etc. And then it just freezes solid right there. 

I am using a USB2 port, by the way. I will update with the output of lspci shortly, as I can run Mandriva 2010.2 on it no problem. I can also boot up with (and use) True Image and Clonezilla, which, as far as I know, are also both running Linux.
Comment 4 Thierry Vignaud 2012-03-13 22:42:55 CET
Freezing might just be you're using a usb keyboard and we miss a hid kernel module.
For that we would also need lsusb output as well as the output of the modules.txt file resulting from "cat /proc/modules" on one of the other linux distribution you tried.
Thomas it may be a bug similar to bug #4129 where we missed hid_logitech_dj.ko

We miss the following HID drivers in installer:
hid hid-axff hid-dr hid-elecom hid-emsff hid-holtekff hid-hyperv hid-lcpower hid-magicmouse hid-multitouch hid-ortek hid-picolcd hid-primax hid-prodikeys hid-roccat hid-roccat-arvo hid-roccat-common hid-roccat-isku hid-roccat-kone hid-roccat-koneplus hid-roccat-kovaplus hid-roccat-pyra hid-speedlink hid-twinhan hid-waltop hid-wiimote hid-zydacron
Comment 5 Andy Liebman 2012-03-14 00:25:06 CET
Here are the outputs you wanted for lspci, lsusb, modules, etc. Let me know if more info is useful.  Note:  There are various Video I/O cards in this system. 

[root@es-testserver1]# lspci
00:00.0 Host bridge: Intel Corporation Device 3c00 (rev 06)
00:01.0 PCI bridge: Intel Corporation Device 3c02 (rev 06)
00:01.1 PCI bridge: Intel Corporation Device 3c03 (rev 06)
00:02.0 PCI bridge: Intel Corporation Device 3c04 (rev 06)
00:03.0 PCI bridge: Intel Corporation Device 3c08 (rev 06)
00:03.2 PCI bridge: Intel Corporation Device 3c0a (rev 06)
00:04.0 System peripheral: Intel Corporation Device 3c20 (rev 06)
00:04.1 System peripheral: Intel Corporation Device 3c21 (rev 06)
00:04.2 System peripheral: Intel Corporation Device 3c22 (rev 06)
00:04.3 System peripheral: Intel Corporation Device 3c23 (rev 06)
00:04.4 System peripheral: Intel Corporation Device 3c24 (rev 06)
00:04.5 System peripheral: Intel Corporation Device 3c25 (rev 06)
00:04.6 System peripheral: Intel Corporation Device 3c26 (rev 06)
00:04.7 System peripheral: Intel Corporation Device 3c27 (rev 06)
00:05.0 System peripheral: Intel Corporation Device 3c28 (rev 06)
00:05.2 System peripheral: Intel Corporation Device 3c2a (rev 06)
00:05.4 PIC: Intel Corporation Device 3c2c (rev 06)
00:11.0 PCI bridge: Intel Corporation Device 1d3e (rev 06)
00:16.0 Communication controller: Intel Corporation Device 1d3a (rev 05)
00:16.1 Communication controller: Intel Corporation Device 1d3b (rev 05)
00:1a.0 USB Controller: Intel Corporation Device 1d2d (rev 06)
00:1d.0 USB Controller: Intel Corporation Device 1d26 (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation Device 1d41 (rev 06)
00:1f.2 SATA controller: Intel Corporation Device 1d02 (rev 06)
00:1f.3 SMBus: Intel Corporation Device 1d22 (rev 06)
02:00.0 Ethernet controller: Intel Corporation Device 1521 (rev 01)
02:00.1 Ethernet controller: Intel Corporation Device 1521 (rev 01)
04:00.0 Multimedia controller: Matrox Graphics, Inc. Device 8260
06:00.0 PCI bridge: PLX Technology, Inc. PEX 8111 PCI Express-to-PCI Bridge (rev 21)                                                          
07:04.0 Serial controller: Oxford Semiconductor Ltd OXCB950 Cardbus 16950 UART
07:05.0 Serial controller: Oxford Semiconductor Ltd OXCB950 Cardbus 16950 UART
07:06.0 Serial controller: Oxford Semiconductor Ltd OXCB950 Cardbus 16950 UART
07:07.0 Serial controller: Oxford Semiconductor Ltd OXCB950 Cardbus 16950 UART
08:00.0 Serial Attached SCSI controller: Intel Corporation Device 1d6b (rev 06)
09:03.0 VGA compatible controller: Matrox Graphics, Inc. MGA G200eW WPCM450 (rev 0a)
7f:08.0 System peripheral: Intel Corporation Device 3c80 (rev 06)
7f:08.3 System peripheral: Intel Corporation Device 3c83 (rev 06)
7f:08.4 System peripheral: Intel Corporation Device 3c84 (rev 06)
7f:09.0 System peripheral: Intel Corporation Device 3c90 (rev 06)
7f:09.3 System peripheral: Intel Corporation Device 3c93 (rev 06)
7f:09.4 System peripheral: Intel Corporation Device 3c94 (rev 06)
7f:0a.0 System peripheral: Intel Corporation Device 3cc0 (rev 06)
7f:0a.1 System peripheral: Intel Corporation Device 3cc1 (rev 06)
7f:0a.2 System peripheral: Intel Corporation Device 3cc2 (rev 06)
7f:0a.3 System peripheral: Intel Corporation Device 3cd0 (rev 06)
7f:0b.0 System peripheral: Intel Corporation Device 3ce0 (rev 06)
7f:0b.3 System peripheral: Intel Corporation Device 3ce3 (rev 06)
7f:0c.0 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0c.1 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0c.2 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0c.3 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0c.6 System peripheral: Intel Corporation Device 3cf4 (rev 06)
7f:0c.7 System peripheral: Intel Corporation Device 3cf6 (rev 06)
7f:0d.0 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0d.1 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0d.2 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0d.3 System peripheral: Intel Corporation Device 3ce8 (rev 06)
7f:0d.6 System peripheral: Intel Corporation Device 3cf5 (rev 06)
7f:0e.0 System peripheral: Intel Corporation Device 3ca0 (rev 06)
7f:0e.1 Performance counters: Intel Corporation Device 3c46 (rev 06)
7f:0f.0 System peripheral: Intel Corporation Device 3ca8 (rev 06)
7f:0f.1 System peripheral: Intel Corporation Device 3c71 (rev 06)
7f:0f.2 System peripheral: Intel Corporation Device 3caa (rev 06)
7f:0f.3 System peripheral: Intel Corporation Device 3cab (rev 06)
7f:0f.4 System peripheral: Intel Corporation Device 3cac (rev 06)
7f:0f.5 System peripheral: Intel Corporation Device 3cad (rev 06)
7f:0f.6 System peripheral: Intel Corporation Device 3cae (rev 06)
7f:10.0 System peripheral: Intel Corporation Device 3cb0 (rev 06)
7f:10.1 System peripheral: Intel Corporation Device 3cb1 (rev 06)
7f:10.2 System peripheral: Intel Corporation Device 3cb2 (rev 06)
7f:10.3 System peripheral: Intel Corporation Device 3cb3 (rev 06)
7f:10.4 System peripheral: Intel Corporation Device 3cb4 (rev 06)
7f:10.5 System peripheral: Intel Corporation Device 3cb5 (rev 06)
7f:10.6 System peripheral: Intel Corporation Device 3cb6 (rev 06)
7f:10.7 System peripheral: Intel Corporation Device 3cb7 (rev 06)
7f:11.0 System peripheral: Intel Corporation Device 3cb8 (rev 06)
7f:13.0 System peripheral: Intel Corporation Device 3ce4 (rev 06)
7f:13.1 Performance counters: Intel Corporation Device 3c43 (rev 06)
7f:13.4 Performance counters: Intel Corporation Device 3ce6 (rev 06)
7f:13.5 Performance counters: Intel Corporation Device 3c44 (rev 06)
7f:13.6 System peripheral: Intel Corporation Device 3c45 (rev 06)
80:00.0 PCI bridge: Intel Corporation Device 3c01 (rev 06)
80:01.0 PCI bridge: Intel Corporation Device 3c02 (rev 06)
80:02.0 PCI bridge: Intel Corporation Device 3c04 (rev 06)
80:03.0 PCI bridge: Intel Corporation Device 3c08 (rev 06)
80:04.0 System peripheral: Intel Corporation Device 3c20 (rev 06)
80:04.1 System peripheral: Intel Corporation Device 3c21 (rev 06)
80:04.2 System peripheral: Intel Corporation Device 3c22 (rev 06)
80:04.3 System peripheral: Intel Corporation Device 3c23 (rev 06)
80:04.4 System peripheral: Intel Corporation Device 3c24 (rev 06)
80:04.5 System peripheral: Intel Corporation Device 3c25 (rev 06)
80:04.6 System peripheral: Intel Corporation Device 3c26 (rev 06)
80:04.7 System peripheral: Intel Corporation Device 3c27 (rev 06)
80:05.0 System peripheral: Intel Corporation Device 3c28 (rev 06)
80:05.2 System peripheral: Intel Corporation Device 3c2a (rev 06)
80:05.4 PIC: Intel Corporation Device 3c2c (rev 06)
83:00.0 VGA compatible controller: nVidia Corporation NV44 [GeForce 6200 TurboCache(TM)] (rev a1)
ff:08.0 System peripheral: Intel Corporation Device 3c80 (rev 06)
ff:08.3 System peripheral: Intel Corporation Device 3c83 (rev 06)
ff:08.4 System peripheral: Intel Corporation Device 3c84 (rev 06)
ff:09.0 System peripheral: Intel Corporation Device 3c90 (rev 06)
ff:09.3 System peripheral: Intel Corporation Device 3c93 (rev 06)
ff:09.4 System peripheral: Intel Corporation Device 3c94 (rev 06)
ff:0a.0 System peripheral: Intel Corporation Device 3cc0 (rev 06)
ff:0a.1 System peripheral: Intel Corporation Device 3cc1 (rev 06)
ff:0a.2 System peripheral: Intel Corporation Device 3cc2 (rev 06)
ff:0a.3 System peripheral: Intel Corporation Device 3cd0 (rev 06)
ff:0b.0 System peripheral: Intel Corporation Device 3ce0 (rev 06)
ff:0b.3 System peripheral: Intel Corporation Device 3ce3 (rev 06)
ff:0c.0 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0c.1 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0c.2 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0c.3 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0c.6 System peripheral: Intel Corporation Device 3cf4 (rev 06)
ff:0c.7 System peripheral: Intel Corporation Device 3cf6 (rev 06)
ff:0d.0 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0d.1 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0d.2 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0d.3 System peripheral: Intel Corporation Device 3ce8 (rev 06)
ff:0d.6 System peripheral: Intel Corporation Device 3cf5 (rev 06)
ff:0e.0 System peripheral: Intel Corporation Device 3ca0 (rev 06)
ff:0e.1 Performance counters: Intel Corporation Device 3c46 (rev 06)
ff:0f.0 System peripheral: Intel Corporation Device 3ca8 (rev 06)
ff:0f.1 System peripheral: Intel Corporation Device 3c71 (rev 06)
ff:0f.2 System peripheral: Intel Corporation Device 3caa (rev 06)
ff:0f.3 System peripheral: Intel Corporation Device 3cab (rev 06)
ff:0f.4 System peripheral: Intel Corporation Device 3cac (rev 06)
ff:0f.5 System peripheral: Intel Corporation Device 3cad (rev 06)
ff:0f.6 System peripheral: Intel Corporation Device 3cae (rev 06)
ff:10.0 System peripheral: Intel Corporation Device 3cb0 (rev 06)
ff:10.1 System peripheral: Intel Corporation Device 3cb1 (rev 06)
ff:10.2 System peripheral: Intel Corporation Device 3cb2 (rev 06)
ff:10.3 System peripheral: Intel Corporation Device 3cb3 (rev 06)
ff:10.4 System peripheral: Intel Corporation Device 3cb4 (rev 06)
ff:10.5 System peripheral: Intel Corporation Device 3cb5 (rev 06)
ff:10.6 System peripheral: Intel Corporation Device 3cb6 (rev 06)
ff:10.7 System peripheral: Intel Corporation Device 3cb7 (rev 06)
ff:11.0 System peripheral: Intel Corporation Device 3cb8 (rev 06)
ff:13.0 System peripheral: Intel Corporation Device 3ce4 (rev 06)
ff:13.1 Performance counters: Intel Corporation Device 3c43 (rev 06)
ff:13.4 Performance counters: Intel Corporation Device 3ce6 (rev 06)
ff:13.5 Performance counters: Intel Corporation Device 3c44 (rev 06)
ff:13.6 System peripheral: Intel Corporation Device 3c45 (rev 06)

[root@es-testserver1]# lspci -n
00:00.0 0600: 8086:3c00 (rev 06)
00:01.0 0604: 8086:3c02 (rev 06)
00:01.1 0604: 8086:3c03 (rev 06)
00:02.0 0604: 8086:3c04 (rev 06)
00:03.0 0604: 8086:3c08 (rev 06)
00:03.2 0604: 8086:3c0a (rev 06)
00:04.0 0880: 8086:3c20 (rev 06)
00:04.1 0880: 8086:3c21 (rev 06)
00:04.2 0880: 8086:3c22 (rev 06)
00:04.3 0880: 8086:3c23 (rev 06)
00:04.4 0880: 8086:3c24 (rev 06)
00:04.5 0880: 8086:3c25 (rev 06)
00:04.6 0880: 8086:3c26 (rev 06)
00:04.7 0880: 8086:3c27 (rev 06)
00:05.0 0880: 8086:3c28 (rev 06)
00:05.2 0880: 8086:3c2a (rev 06)
00:05.4 0800: 8086:3c2c (rev 06)
00:11.0 0604: 8086:1d3e (rev 06)
00:16.0 0780: 8086:1d3a (rev 05)
00:16.1 0780: 8086:1d3b (rev 05)
00:1a.0 0c03: 8086:1d2d (rev 06)
00:1d.0 0c03: 8086:1d26 (rev 06)
00:1e.0 0604: 8086:244e (rev a6)
00:1f.0 0601: 8086:1d41 (rev 06)
00:1f.2 0106: 8086:1d02 (rev 06)
00:1f.3 0c05: 8086:1d22 (rev 06)
02:00.0 0200: 8086:1521 (rev 01)
02:00.1 0200: 8086:1521 (rev 01)
04:00.0 0480: 102b:8260
06:00.0 0604: 10b5:8111 (rev 21)
07:04.0 0700: 1415:950b
07:05.0 0700: 1415:950b
07:06.0 0700: 1415:950b
07:07.0 0700: 1415:950b
08:00.0 0107: 8086:1d6b (rev 06)
09:03.0 0300: 102b:0532 (rev 0a)
7f:08.0 0880: 8086:3c80 (rev 06)
7f:08.3 0880: 8086:3c83 (rev 06)
7f:08.4 0880: 8086:3c84 (rev 06)
7f:09.0 0880: 8086:3c90 (rev 06)
7f:09.3 0880: 8086:3c93 (rev 06)
7f:09.4 0880: 8086:3c94 (rev 06)
7f:0a.0 0880: 8086:3cc0 (rev 06)
7f:0a.1 0880: 8086:3cc1 (rev 06)
7f:0a.2 0880: 8086:3cc2 (rev 06)
7f:0a.3 0880: 8086:3cd0 (rev 06)
7f:0b.0 0880: 8086:3ce0 (rev 06)
7f:0b.3 0880: 8086:3ce3 (rev 06)
7f:0c.0 0880: 8086:3ce8 (rev 06)
7f:0c.1 0880: 8086:3ce8 (rev 06)
7f:0c.2 0880: 8086:3ce8 (rev 06)
7f:0c.3 0880: 8086:3ce8 (rev 06)
7f:0c.6 0880: 8086:3cf4 (rev 06)
7f:0c.7 0880: 8086:3cf6 (rev 06)
7f:0d.0 0880: 8086:3ce8 (rev 06)
7f:0d.1 0880: 8086:3ce8 (rev 06)
7f:0d.2 0880: 8086:3ce8 (rev 06)
7f:0d.3 0880: 8086:3ce8 (rev 06)
7f:0d.6 0880: 8086:3cf5 (rev 06)
7f:0e.0 0880: 8086:3ca0 (rev 06)
7f:0e.1 1101: 8086:3c46 (rev 06)
7f:0f.0 0880: 8086:3ca8 (rev 06)
7f:0f.1 0880: 8086:3c71 (rev 06)
7f:0f.2 0880: 8086:3caa (rev 06)
7f:0f.3 0880: 8086:3cab (rev 06)
7f:0f.4 0880: 8086:3cac (rev 06)
7f:0f.5 0880: 8086:3cad (rev 06)
7f:0f.6 0880: 8086:3cae (rev 06)
7f:10.0 0880: 8086:3cb0 (rev 06)
7f:10.1 0880: 8086:3cb1 (rev 06)
7f:10.2 0880: 8086:3cb2 (rev 06)
7f:10.3 0880: 8086:3cb3 (rev 06)
7f:10.4 0880: 8086:3cb4 (rev 06)
7f:10.5 0880: 8086:3cb5 (rev 06)
7f:10.6 0880: 8086:3cb6 (rev 06)
7f:10.7 0880: 8086:3cb7 (rev 06)
7f:11.0 0880: 8086:3cb8 (rev 06)
7f:13.0 0880: 8086:3ce4 (rev 06)
7f:13.1 1101: 8086:3c43 (rev 06)
7f:13.4 1101: 8086:3ce6 (rev 06)
7f:13.5 1101: 8086:3c44 (rev 06)
7f:13.6 0880: 8086:3c45 (rev 06)
80:00.0 0604: 8086:3c01 (rev 06)
80:01.0 0604: 8086:3c02 (rev 06)
80:02.0 0604: 8086:3c04 (rev 06)
80:03.0 0604: 8086:3c08 (rev 06)
80:04.0 0880: 8086:3c20 (rev 06)
80:04.1 0880: 8086:3c21 (rev 06)
80:04.2 0880: 8086:3c22 (rev 06)
80:04.3 0880: 8086:3c23 (rev 06)
80:04.4 0880: 8086:3c24 (rev 06)
80:04.5 0880: 8086:3c25 (rev 06)
80:04.6 0880: 8086:3c26 (rev 06)
80:04.7 0880: 8086:3c27 (rev 06)
80:05.0 0880: 8086:3c28 (rev 06)
80:05.2 0880: 8086:3c2a (rev 06)
80:05.4 0800: 8086:3c2c (rev 06)
83:00.0 0300: 10de:0161 (rev a1)
ff:08.0 0880: 8086:3c80 (rev 06)
ff:08.3 0880: 8086:3c83 (rev 06)
ff:08.4 0880: 8086:3c84 (rev 06)
ff:09.0 0880: 8086:3c90 (rev 06)
ff:09.3 0880: 8086:3c93 (rev 06)
ff:09.4 0880: 8086:3c94 (rev 06)
ff:0a.0 0880: 8086:3cc0 (rev 06)
ff:0a.1 0880: 8086:3cc1 (rev 06)
ff:0a.2 0880: 8086:3cc2 (rev 06)
ff:0a.3 0880: 8086:3cd0 (rev 06)
ff:0b.0 0880: 8086:3ce0 (rev 06)
ff:0b.3 0880: 8086:3ce3 (rev 06)
ff:0c.0 0880: 8086:3ce8 (rev 06)
ff:0c.1 0880: 8086:3ce8 (rev 06)
ff:0c.2 0880: 8086:3ce8 (rev 06)
ff:0c.3 0880: 8086:3ce8 (rev 06)
ff:0c.6 0880: 8086:3cf4 (rev 06)
ff:0c.7 0880: 8086:3cf6 (rev 06)
ff:0d.0 0880: 8086:3ce8 (rev 06)
ff:0d.1 0880: 8086:3ce8 (rev 06)
ff:0d.2 0880: 8086:3ce8 (rev 06)
ff:0d.3 0880: 8086:3ce8 (rev 06)
ff:0d.6 0880: 8086:3cf5 (rev 06)
ff:0e.0 0880: 8086:3ca0 (rev 06)
ff:0e.1 1101: 8086:3c46 (rev 06)
ff:0f.0 0880: 8086:3ca8 (rev 06)
ff:0f.1 0880: 8086:3c71 (rev 06)
ff:0f.2 0880: 8086:3caa (rev 06)
ff:0f.3 0880: 8086:3cab (rev 06)
ff:0f.4 0880: 8086:3cac (rev 06)
ff:0f.5 0880: 8086:3cad (rev 06)
ff:0f.6 0880: 8086:3cae (rev 06)
ff:10.0 0880: 8086:3cb0 (rev 06)
ff:10.1 0880: 8086:3cb1 (rev 06)
ff:10.2 0880: 8086:3cb2 (rev 06)
ff:10.3 0880: 8086:3cb3 (rev 06)
ff:10.4 0880: 8086:3cb4 (rev 06)
ff:10.5 0880: 8086:3cb5 (rev 06)
ff:10.6 0880: 8086:3cb6 (rev 06)
ff:10.7 0880: 8086:3cb7 (rev 06)
ff:11.0 0880: 8086:3cb8 (rev 06)
ff:13.0 0880: 8086:3ce4 (rev 06)
ff:13.1 1101: 8086:3c43 (rev 06)
ff:13.4 1101: 8086:3ce6 (rev 06)
ff:13.5 1101: 8086:3c44 (rev 06)
ff:13.6 0880: 8086:3c45 (rev 06)


[root@es-testserver1]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. 
Bus 001 Device 003: ID 0557:2221 ATEN International Co., Ltd 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. 
Bus 002 Device 003: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 002 Device 004: ID 045e:0750 Microsoft Corp. 


[root@es-testserver1]# cat /proc/modules
af_packet 25719 2 - Live 0xffffffffa0100000
igb 139513 0 - Live 0xffffffffa2f4f000
cifs 278931 0 - Live 0xffffffffa0e69000
fuse 70797 2 - Live 0xffffffffa036f000
nfsd 258645 11 - Live 0xffffffffa032e000
appletalk 29495 0 - Live 0xffffffffa0265000
nfs 320734 0 - Live 0xffffffffa01fb000
lockd 78191 2 nfsd,nfs, Live 0xffffffffa01df000
fscache 60309 1 nfs, Live 0xffffffffa0135000
auth_rpcgss 44467 2 nfsd,nfs, Live 0xffffffffa0129000
nfs_acl 2677 2 nfsd,nfs, Live 0xffffffffa0057000
sunrpc 230665 16 nfsd,nfs,lockd,auth_rpcgss,nfs_acl, Live 0xffffffffa019e000
ipv6 327486 106 - Live 0xffffffffa014d000
i2c_i801 9745 0 - Live 0xffffffffa0037000
ioatdma 50946 48 - Live 0xffffffffa00f2000
iTCO_wdt 13816 0 - Live 0xffffffffa00e9000
i2c_core 29799 1 i2c_i801, Live 0xffffffffa00db000
shpchp 28122 0 - Live 0xffffffffa00cf000
iTCO_vendor_support 3022 1 iTCO_wdt, Live 0xffffffffa003b000
dca 7266 2 igb,ioatdma, Live 0xffffffffa0090000
sb_edac 12966 0 - Live 0xffffffffa0068000
pci_hotplug 27929 1 shpchp, Live 0xffffffffa00c4000
edac_core 46260 3 sb_edac, Live 0xffffffffa00b0000
sg 29469 0 - Live 0xffffffffa00a7000
binfmt_misc 7408 1 - Live 0xffffffffa032b000
loop 19038 0 - Live 0xffffffffa0322000
mpt2sas 179338 0 - Live 0xffffffffa02ec000
raid_class 4325 1 mpt2sas, Live 0xffffffffa02e7000
3w_sas 21569 0 - Live 0xffffffffa02dd000
3w_9xxx 33952 0 - Live 0xffffffffa02d0000
cpufreq_ondemand 6716 0 - Live 0xffffffffa02cb000
cpufreq_conservative 5967 0 - Live 0xffffffffa02c6000
cpufreq_powersave 1370 0 - Live 0xffffffffa02c2000
acpi_cpufreq 10134 0 - Live 0xffffffffa02bb000
freq_table 5978 2 cpufreq_ondemand,acpi_cpufreq, Live 0xffffffffa02b6000
mperf 1459 1 acpi_cpufreq, Live 0xffffffffa02b2000
dm_mod 79003 0 - Live 0xffffffffa0294000
joydev 10545 0 - Live 0xffffffffa028c000
evdev 10282 12 - Live 0xffffffffa027a000
button 5314 0 - Live 0xffffffffa024e000
processor 27781 33 acpi_cpufreq, Live 0xffffffffa0145000
container 2598 0 - Live 0xffffffffa00a5000
ide_generic 1451 0 [permanent], Live 0xffffffffa0002000
pata_atiixp 4360 0 - Live 0xffffffffa003d000
mptsas 52140 0 - Live 0xffffffffa0095000
scsi_transport_sas 33025 2 mpt2sas,mptsas, Live 0xffffffffa0086000
uhci_hcd 23742 0 - Live 0xffffffffa007f000
ohci_hcd 23337 0 - Live 0xffffffffa0030000
ehci_hcd 49181 0 - Live 0xffffffffa006d000
usbhid 42785 0 - Live 0xffffffffa005c000
hid 89749 1 usbhid, Live 0xffffffffa0040000
usbcore 174704 5 uhci_hcd,ohci_hcd,ehci_hcd,usbhid, Live 0xffffffffa0004000
usb_common 1173 1 usbcore, Live 0xffffffffa0000000
Comment 6 Thierry Vignaud 2012-03-14 08:35:56 CET
Is the ATEN USB device a keyboard or a KVM switch?

Can you try latest boot.iso again?
eg: from http://distrib-coffee.ipsl.jussieu.fr/pub/linux/Mageia/distrib/cauldron/x86_64/install/images/
Comment 7 Andy Liebman 2012-03-14 22:20:21 CET
Sorry, that gives me the same problem.  Connected to this motherboard is just a plain Microsoft keyboard and Microsoft mouse.  No KVM.
Comment 8 Thierry Vignaud 2012-03-15 06:26:28 CET
Pascal, Thomas, any idea?

CC: (none) => pterjan

Comment 9 Thierry Vignaud 2012-03-16 11:35:46 CET
Do you see the same result with the rescue mode?
If yes could you try access through serial line?
Comment 10 Marja Van Waes 2012-04-02 07:30:03 CEST
@ Andy

could you please reply to the previous question? 

@ Thierry

I don't threaten to close this report as old after 14 days if he doesn't reply. If you think I should, please say so.

CC: (none) => marja11

Comment 11 Andy Liebman 2012-04-02 12:47:01 CEST
I will try rescue mode today.  I will also try with a SATA CDROM, which will rule out any issue with the keyboard drivers and/or mouse drivers.  The only reason I was using a USB CDROM was because I didn't have a SATA CDROM, but I have one now. 

What do you mean "could you try access through serial line"?
Comment 12 Thierry Vignaud 2012-04-02 13:35:18 CEST
It's possible to use a serial line, connected to a serial port instead of a local keybord/mouse/screen

See
https://wiki.mageia.org/en/Drakx-installer_tips_and_tricks#Using_a_serial_cable_for_the_installation
Comment 13 Andy Liebman 2012-04-02 17:39:34 CEST
I have confirmed that it is the keyboard that is dead after bootup.  I installed a SATA CDROM and booted from THAT.  I was able to type "rescue" at the boot prompt, but when I get to the installation menu where it says "FTP, NFS, etc" the keyboard is dead and I cannot make any selections. 

So the problem is not USB CDROM.  It's that the USB keyboard is unusable by the installation disk.
Comment 14 Dave Hodgins 2012-04-02 23:11:22 CEST
Can you check your bios setup to see if has an option
similar to USB Legacy Support?  If it does, ensure it
is enabled.

CC: (none) => davidwhodgins

Comment 15 Thierry Vignaud 2012-04-18 17:08:19 CEST
Also can you try latest boot.iso again?
eg: from
http://distrib-coffee.ipsl.jussieu.fr/pub/linux/Mageia/distrib/cauldron/x86_64/install/images/
Comment 16 Andy Liebman 2012-04-26 01:01:12 CEST
Hi Thierry, 

Sorry to say but the latest boot.iso (downloaded April 24 (today) did not work either.  I need to tell you that I am able to boot with the Ubuntu 12.04 installer, as well as the Mandriva 2010 CD installer, so I don't think it has anything to do with USB legacy support, as Dave Hodgins suggests. I think Mageia is doing something wrong with the USB drivers that are required for this board. 

The board is a high-end and very popular Supermicro model.  It will be sad if one cannot install Mageia on a system built with this board. 

Please let me know what else I can do to help you troubleshoot?  Would dmesg from Ubuntu be helpful? 

-- Andy
Comment 17 Thierry Vignaud 2012-04-26 09:49:12 CEST
You could attach the pci.txt file resulting from running:
lspci -nk > pci.txt

As well as logs from mdv2010. I don't understand how a regression from mdv2010 could only affect your machine.
As for mdv2010, did you test it recently? did you test the live CD or the install DVD?
Comment 18 Andy Liebman 2012-05-03 23:34:05 CEST
I am able to boot this machine with the mdv2010 installation CD #1.  Mdv 2010 had CD versions and DVD installer versions, if I am not mistaken. This is not a Live CD.  This is an installation CD.  I use the CD version as a "rescue disk".  I can run "rescue" and go to console and mount my OS drive, chroot into it, fix the bootloader, etc.  

Obviously, I can do all this without keyboard or USB DVD issues. 

Attached are some of the output files you requested. 

lspci -nk
lspci -vvv
lsmod
Comment 19 Andy Liebman 2012-05-03 23:36:42 CEST
Created attachment 2170 [details]
lspci -nk
Comment 20 Andy Liebman 2012-05-03 23:37:14 CEST
Created attachment 2171 [details]
lspci -vvv
Comment 21 Andy Liebman 2012-05-03 23:38:47 CEST
Created attachment 2172 [details]
dmesg
Comment 22 Andy Liebman 2012-05-03 23:39:21 CEST
Created attachment 2173 [details]
lsmod
Comment 23 Thierry Vignaud 2012-05-04 00:17:16 CEST
I don't understand.
Can you try the mga2 livecd?
(from http://www.mageia.org/en/2/)
Does it work? If yes what is the output of lsmod on it?

Thomas: any idea?
Comment 24 Thierry Vignaud 2012-05-04 00:18:38 CEST
Also does the regular install dvd iso from mga2 beta3 work?
Comment 25 Andy Liebman 2012-05-04 15:42:55 CEST
The LIVE CD (Mageia 2 Beta 3) works fine.  I will attach all the lspci/dmesg/lsmod files from that here.  

The Mageia 2 Beta 3 DOES NOT WORK.  If I choose "Install Cauldron", I get a "No CDROM found" and keyboard/mouse freeze (image attached.   If I choose "Rescue", I get the same "No CDROM found" and keyboard/mouse freeze.
Comment 26 Andy Liebman 2012-05-04 15:43:39 CEST
Created attachment 2178 [details]
lspci -nk livecd
Comment 27 Andy Liebman 2012-05-04 15:44:11 CEST
Created attachment 2179 [details]
lspci -vvv livecd
Comment 28 Andy Liebman 2012-05-04 15:44:45 CEST
Created attachment 2180 [details]
dmesg livecd
Comment 29 Andy Liebman 2012-05-04 15:45:10 CEST
Created attachment 2181 [details]
lsmod livecd
Comment 30 Andy Liebman 2012-05-04 15:45:38 CEST
Created attachment 2182 [details]
/var/log/messages livecd
Comment 31 Andy Liebman 2012-05-04 15:46:09 CEST
Created attachment 2183 [details]
No CDROM Found screen shot
Comment 32 Andy Liebman 2012-05-04 15:49:20 CEST
Just to clarify... The Mageia 2 Beta 3 X86_64 DVD Installer DOES NOT WORK.  The LiveCD DOES WORK.
Comment 33 Thierry Vignaud 2012-05-04 16:05:36 CEST
blino: any idea?

CC: (none) => mageia

Comment 34 Marja Van Waes 2012-05-26 13:10:18 CEST
Hi,

This bug was filed against cauldron, but we do not have cauldron at the moment.

Please report whether this bug is still valid for Mageia 2.

Thanks :)

Cheers,
marja
Comment 35 Andy Liebman 2012-06-02 15:26:19 CEST
Still valid for Mageia 2 release

Version: Cauldron => 2

Comment 36 Sander Lepik 2012-06-02 15:42:17 CEST
As it's installer bug we can't do much about it on Mageia 2.

Keywords: NEEDINFO => (none)
CC: (none) => sander.lepik
Version: 2 => Cauldron

Comment 37 Thierry Vignaud 2012-12-09 15:31:57 CET
Can you try Mageia 3 alpha?
Comment 38 Thierry Vignaud 2012-12-10 01:02:43 CET
Also you forgot to attach the output of "lspcidrake -v" from the livecd (aka not lspci).
That would really help as I would know what would see the stage1

Keywords: (none) => NEEDINFO

Comment 39 Thierry Vignaud 2012-12-10 01:21:06 CET
(In reply to comment #37)
> Can you try Mageia 3 alpha?

That would be latest boot.iso from cauldron instead.
We fixed a bug in kmod where kernel's modules.order wasn't always enforced.
I doubt this could fix this bug but who knows?
EHCI detecting is working on machines for a decade now, so I don't understand why it fails on your machine (but it does fail so...)
Comment 40 Thierry Vignaud 2012-12-10 02:14:32 CET
(lspcidrake also list USB devices)

Maybe attaching the input.txt file resulting from running
cat /proc/bus/input/devices>input.txt
Comment 41 Thierry Vignaud 2012-12-11 18:48:44 CET
OK, you've 140 PCI devices and I just found we fails to detect more than 100...

It should work if you can try latest boot.iso from:
http://distrib-coffee.ipsl.jussieu.fr/pub/linux/Mageia/distrib/cauldron/x86_64/install/images/

*** This bug has been marked as a duplicate of bug 8320 ***

Status: NEW => RESOLVED
Resolution: (none) => DUPLICATE


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