Bug 34703 - Qarte crash when select a thumbnail in arte tv
Summary: Qarte crash when select a thumbnail in arte tv
Status: RESOLVED FIXED
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 9
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: QA Team
QA Contact:
URL:
Whiteboard: MGA9-64-OK
Keywords: advisory, validated_update
Depends on:
Blocks:
 
Reported: 2025-10-30 14:23 CET by Philippe Flat
Modified: 2025-11-09 08:53 CET (History)
2 users (show)

See Also:
Source RPM: qarte 5.13.0
CVE:
Status comment: upstream


Attachments

Description Philippe Flat 2025-10-30 14:23:11 CET
Description of problem:
Again, Arte IT break Qarte.

See bug in launchpad:
https://bugs.launchpad.net/qarte/+bug/2129714.

A new version solves the bug : 5.14.0

Version-Release number of selected component (if applicable):


How reproducible:
Every time


Steps to Reproduce:
1.
2.
3.
katnatek 2025-10-30 18:38:50 CET

Assignee: bugsquad => j.alberto.vc

Comment 1 katnatek 2025-10-30 19:01:49 CET
Looks like the sources are not yet available in the site, will come on this late
Comment 2 katnatek 2025-10-31 19:40:44 CET Comment hidden (obsolete)

Status comment: (none) => Upstream

Comment 3 katnatek 2025-11-01 02:38:48 CET
[S]RPM: qarte-5.14.0-1.mga9

Status comment: Upstream => (none)
Assignee: j.alberto.vc => qa-bugs
Keywords: (none) => advisory

Comment 4 Philippe Flat 2025-11-01 10:28:27 CET
No more crash but downloads fail when merging either 
in Arte TV:

"0:17:00: INFO - core Choose: L'appât
10:17:01: INFO - core Choose: L'appât
10:17:02: INFO - artetv Load page: https://api.arte.tv/api/player/v2/config/fr/124743-000-A
10:17:02: INFO - artetv Get versions available
        url: https://manifest-arte.akamaized.net/api/manifest/v1/Generate/a9f52c2a-dce7-4e11-be2b-e35829496d0c/fr/XQ+KS+CHEV1/124743-000-A.m3u8
10:17:02: INFO - downloader Task added: 124743-000-A, tot: 1
10:17:03: INFO - downloader Get m3u8 file 0: 
   https://arte-cmafhls.akamaized.net/am/cmaf-extrait/124000/124700/124743-000-A_VF-STF/20250928218B4331954304AA83F8BE16AF450D0156/medias/124743-000-A_v720.m3u8
10:17:03: INFO - downloader Get m3u8 file 0: 
   https://arte-cmafhls.akamaized.net/am/cmaf-extrait/124000/124700/124743-000-A_VF-STF/20250928218B4331954304AA83F8BE16AF450D0156/medias/124743-000-A_aud_VF-FRA_3.m3u8
10:17:03: INFO - downloader initiate loader: https://arte-cmafhls.akamaized.net/am/cmaf-extrait/124000/124700/124743-000-A_VF-STF/20250928218B4331954304AA83F8BE16AF450D0156/medias/124743-000-A_v720.mp4
        /home/phil/.Qarte/temp/124743-000-Avideo.mp4
10:17:03: INFO - downloader Start download L'appât file size: 27143534
10:17:03: INFO - downloader URL: https://arte-cmafhls.akamaized.net/am/cmaf-extrait/124000/124700/124743-000-A_VF-STF/20250928218B4331954304AA83F8BE16AF450D0156/medias/124743-000-A_v720.mp4
10:17:03: INFO - downloader initiate loader: https://arte-cmafhls.akamaized.net/am/cmaf-extrait/124000/124700/124743-000-A_VF-STF/20250928218B4331954304AA83F8BE16AF450D0156/medias/124743-000-A_aud_VF-FRA_3.mp4
        /home/phil/.Qarte/temp/124743-000-Aaudio.mp4
10:17:03: INFO - downloader Start download audio file size: 1976048
10:17:04: INFO - artetv File /home/phil/.Qarte/temp/124743-000-Avideo.mp4 downloaded
10:17:04: INFO - downloader Merge 2 files
10:17:04: INFO - downloader Merging finished, file: /home/phil/.Qarte/temp/124743-000-Afinal.mp4
10:17:04: WARNING - downloader Merging failed ! file not present"

Or in Arte Concert:

"10:21:40: INFO - arteconcert Display info of Slowdive
10:21:42: INFO - arteconcert Append item 116751-000-A to download basket
10:21:43: INFO - arteconcert read: https://arte-cmafhls.akamaized.net/am/cmaf-concert/116000/116700/116751-000-A/2025051705FF5B557DB628E393BCC703A2777B6E2D/medias/116751-000-A_v720.m3u8
10:21:44: INFO - arteconcert read: https://arte-cmafhls.akamaized.net/am/cmaf-concert/116000/116700/116751-000-A/2025051705FF5B557DB628E393BCC703A2777B6E2D/medias/116751-000-A_aud_VO-ANG_1.m3u8
10:21:44: INFO - arteconcert Start download Slowdive file size: 967015564
10:21:44: INFO - arteconcert URL: https://arte-cmafhls.akamaized.net/am/cmaf-concert/116000/116700/116751-000-A/2025051705FF5B557DB628E393BCC703A2777B6E2D/medias/116751-000-A_v720.mp4
10:21:44: INFO - arteconcert Start download audio file size: 57954788
10:21:44: INFO - arteconcert Summary saved: /home/phil/Vidéos/Arte/index
10:22:22: INFO - arteconcert File /home/phil/.Qarte/temp/116751-000-Avideo.mp4 downloaded
10:22:22: INFO - arteconcert Merging finished, rename ..."
No file save in the final directory.
Comment 5 katnatek 2025-11-02 00:01:38 CET
I take back this bug and report the issue to upstream

Assignee: qa-bugs => j.alberto.vc
Status comment: (none) => upstream

Comment 6 katnatek 2025-11-02 23:57:13 CET
Extra report with the information of comment#4
https://bugs.launchpad.net/qarte/+bug/2130537
Comment 7 Philippe Flat 2025-11-04 17:26:08 CET
I have checked the answer on launchpad, it's not only in case of small video that I have the bug: example of a 53mn video.

"17:16:07: INFO - artetv Clean thumbnail folder
17:16:07: INFO - arteconcert Get update ...
17:16:07: INFO - arteconcert Concert list updated
17:16:07: INFO - arteconcert show category: Métal
17:16:12: INFO - artetv Download item page: /fr/videos/120464-000-A/taylor-swift-les-coulisses-du-succes/
17:16:12: INFO - artetv Load page: https://www.arte.tv/fr/videos/120464-000-A/taylor-swift-les-coulisses-du-succes/
['Allemagne', 'Etats-Unis'] ['Aaron Thiesen']
17:16:12: INFO - core Choose: Taylor Swift, les coulisses du succès
17:16:15: INFO - core Choose: Taylor Swift, les coulisses du succès
17:16:16: INFO - artetv Load page: https://api.arte.tv/api/player/v2/config/fr/120464-000-A
17:16:16: INFO - artetv Get versions available
        url: https://manifest-arte.akamaized.net/api/manifest/v1/Generate/3a3f5c1b-ea36-4671-bee7-332742374360/fr/XQ+KS+CHEV1/120464-000-A.m3u8
17:16:16: INFO - downloader Task added: 120464-000-A, tot: 1
17:16:17: INFO - downloader Get m3u8 file 0: 
   https://arte-cmafhls.akamaized.net/am/cmaf/120000/120400/120464-000-A/2025081312EBB5CB4F9494C4E01579C59EE69B6A04/medias/120464-000-A_v720_h265.m3u8
17:16:17: INFO - downloader Get m3u8 file 0: 
   https://arte-cmafhls.akamaized.net/am/cmaf/120000/120400/120464-000-A/2025081312EBB5CB4F9494C4E01579C59EE69B6A04/medias/120464-000-A_aud_VF-FRA_4_CA.m3u8
17:16:17: INFO - downloader initiate loader: https://arte-cmafhls.akamaized.net/am/cmaf/120000/120400/120464-000-A/2025081312EBB5CB4F9494C4E01579C59EE69B6A04/medias/120464-000-A_v720_h265.mp4
        /home/phil/.Qarte/temp/120464-000-Avideo.mp4
17:16:17: INFO - downloader Start download Taylor Swift, les coulisses du succès file size: 709913001
17:16:17: INFO - downloader URL: https://arte-cmafhls.akamaized.net/am/cmaf/120000/120400/120464-000-A/2025081312EBB5CB4F9494C4E01579C59EE69B6A04/medias/120464-000-A_v720_h265.mp4
17:16:17: INFO - downloader initiate loader: https://arte-cmafhls.akamaized.net/am/cmaf/120000/120400/120464-000-A/2025081312EBB5CB4F9494C4E01579C59EE69B6A04/medias/120464-000-A_aud_VF-FRA_4_CA.mp4
        /home/phil/.Qarte/temp/120464-000-Aaudio.mp4
17:16:18: INFO - downloader Start download audio file size: 51260203
17:16:33: INFO - artetv File /home/phil/.Qarte/temp/120464-000-Avideo.mp4 downloaded
17:16:33: INFO - downloader Merge 2 files
17:16:33: INFO - downloader Merging finished, file: /home/phil/.Qarte/temp/120464-000-Afinal.mp4
17:16:33: WARNING - downloader Merging failed ! file not present"
I am using the default directory from Qarte.
My settings are :
Directory for Arte +7: /home/phil/Vidéos/Arte
Directory for Arte live web: /home/phil/Vidéos/Arte
Comment 8 katnatek 2025-11-04 18:12:22 CET
What about the concert answer, did you check if the file is in Music folder?
Comment 9 Philippe Flat 2025-11-06 21:15:22 CET
Yes, I have checked and there is nothing.
I am using Qarte with these settings for a long time and nether had such trouble.
Correction for previous comment: I don't use the default settings for directory.
Directory for Arte +7: /home/phil/Vidéos/Arte
Directory for Arte live web: /home/phil/Vidéos/Arte.
Comment 10 katnatek 2025-11-07 21:19:27 CET
Did you have ffmpeg in tainted version?

rpm -q ffmpeg
ffmpeg-5.1.6-1.5.mga9.tainted
Comment 11 Philippe Flat 2025-11-08 08:43:22 CET
rpm -q ffmpeg
ffmpeg-5.1.6-1.5.mga9
After installing the tainted one, it solves the merging.
Thanks
Comment 12 katnatek 2025-11-08 18:53:49 CET
Then is your decision if we proceed with this update or wait until the developer fix the bug with the small videos
Comment 13 Philippe Flat 2025-11-08 20:35:37 CET
I think we can proceed with this update. The bug with the small video seems to me less important than the actual situation.
katnatek 2025-11-08 21:03:15 CET

Assignee: j.alberto.vc => qa-bugs
CC: (none) => andrewsfarm
Whiteboard: (none) => MGA9-64-OK

Comment 14 Thomas Andrews 2025-11-09 01:47:04 CET
Validating.

Keywords: (none) => validated_update
CC: (none) => sysadmin-bugs

Comment 15 Mageia Robot 2025-11-09 08:53:02 CET
An update for this issue has been pushed to the Mageia Updates repository.

https://advisories.mageia.org/MGAA-2025-0092.html

Resolution: (none) => FIXED
Status: NEW => RESOLVED


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