Bug 32385 - with the new version cups-2.4.6-1.1.mga9, printing with my HP-ColorLaserJet-MFP-283 is very very very slow
Summary: with the new version cups-2.4.6-1.1.mga9, printing with my HP-ColorLaserJet-M...
Status: RESOLVED WORKSFORME
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 9
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-13 18:41 CEST by peter lawford
Modified: 2023-11-06 21:59 CET (History)
3 users (show)

See Also:
Source RPM: cups-2.4.6-1.1.mga9
CVE:
Status comment:


Attachments
screenshot using spectacle of my printer's status (HPtoolbox) (232.47 KB, image/png)
2023-10-13 22:31 CEST, peter lawford
Details

Description peter lawford 2023-10-13 18:41:32 CEST
Description of problem:since the new version of cups, printing a simple document (pdf, jpeg,...) with my HP-ColorLaserJet-MFP-283 is a nightmare: needs to wait at least 10 or 15 mn before it begins to print; removing this printer in mcc, rebooting and reinstalling it with mcc doesn't ameliorate the situation; but when it has began to print, the speed is almost normal


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Comment 1 peter lawford 2023-10-13 19:29:13 CEST
sorry, I've written 10 to 15 mn, in fact it takes (see localhost:631 which precisely indicates the time of beginning a task and the time of achieving it) it needs about 3 to 5 mn, which is already a long time
I apologize for this error of time estimation
Comment 2 Lewis Smith 2023-10-13 20:47:29 CEST
Sorry for your angst.
It looks as if the original version of CUPS for Mageia 9 was: cups-2.4.6-1
On my system, it was updated to cups-2.4.6-1.1 on 11th October. Probably similar for you.
Can you say whether the slow printing dates from this update?

CC: (none) => lewyssmith

Comment 3 peter lawford 2023-10-13 22:28:08 CEST
(In reply to Lewis Smith from comment #2)
> Sorry for your angst.
> It looks as if the original version of CUPS for Mageia 9 was: cups-2.4.6-1
> On my system, it was updated to cups-2.4.6-1.1 on 11th October. Probably
> similar for you.
> Can you say whether the slow printing dates from this update?

first time I used my printer after cups update; finally I haven't so exagerate, see attached document job id 1585: 20 mn before the writer began to print
Comment 4 peter lawford 2023-10-13 22:31:27 CEST
Created attachment 14051 [details]
screenshot using spectacle of my printer's status (HPtoolbox)
Comment 5 Lewis Smith 2023-10-15 20:31:27 CEST
Please confirm that printing was normal prior to the update. You can find out when it was done on your system with:
 $ rpm -qa --last | grep ^cups-2.4.6
Comment 6 peter lawford 2023-10-17 14:21:43 CEST
(In reply to Lewis Smith from comment #5)
> Please confirm that printing was normal prior to the update. You can find
> out when it was done on your system with:
>  $ rpm -qa --last | grep ^cups-2.4.6

[alain4@mga6-64 ~]$ rpm -qa --last | grep ^cups-2.4.6 
cups-2.4.6-1.1.mga9.x86_64                    mer. 11 oct. 2023 00:34:45

I confirm that printing was normal prior to the update
Comment 7 Morgan Leijström 2023-10-17 14:59:09 CEST
Have you tried downgrading?
- At least you can work happier :)

CC: (none) => fri

Comment 8 Marja Van Waes 2023-10-21 11:30:37 CEST
(In reply to Morgan Leijström from comment #7)
> Have you tried downgrading?
> - At least you can work happier :)

And it would give us more needed information. 

Another thing: I'm pretty sure that I've seen warnings when updating cups (in cauldron) that some functionality was going to be replaced or deprecated. Don't remember what exactly it was, but it makes me think that removing and re-installing your printer might also solve the problem.

CC: (none) => marja11

Comment 9 katnatek 2023-10-21 19:29:56 CEST
(In reply to Marja Van Waes from comment #8)
> (In reply to Morgan Leijström from comment #7)
> > Have you tried downgrading?
> > - At least you can work happier :)
> 
> And it would give us more needed information. 
> 
> Another thing: I'm pretty sure that I've seen warnings when updating cups
> (in cauldron) that some functionality was going to be replaced or
> deprecated. Don't remember what exactly it was, but it makes me think that
> removing and re-installing your printer might also solve the problem.

cups will work only driver less, sure is about that
Comment 10 peter lawford 2023-10-23 00:16:55 CEST
(In reply to Marja Van Waes from comment #8)
> (In reply to Morgan Leijström from comment #7)
> > Have you tried downgrading?
> > - At least you can work happier :)
> 
> And it would give us more needed information. 
> 
> Another thing: I'm pretty sure that I've seen warnings when updating cups
> (in cauldron) that some functionality was going to be replaced or
> deprecated. Don't remember what exactly it was, but it makes me think that
> removing and re-installing your printer might also solve the problem.

see the description: I've said that removing the printer, rebooting and reinstalling it after doesn't ameliorate the situation; in fact, I print very few documents, but it seems me that the latters printing operations were achieved almost normally; I will keep you informed
Comment 11 Lewis Smith 2023-11-02 17:05:21 CET
(In reply to peter lawford from comment #6)
> [alain4@mga6-64 ~]$ rpm -qa --last | grep ^cups-2.4.6 
> cups-2.4.6-1.1.mga9.x86_64                    mer. 11 oct. 2023 00:34:45
> 
> I confirm that printing was normal prior to the update
As suggested in comment 7, please try downgrading to see whether that sorts the issue; you need to do these three pkgs to revert to M9 as installed:

 # urpmi --downgrade cups-2.4.6-1.mga9 cups-common-2.4.6-1.mga9 cups-filesystem-2.4.6-1.mga9
Comment 12 peter lawford 2023-11-04 19:09:02 CET
(In reply to Lewis Smith from comment #11)
> (In reply to peter lawford from comment #6)
> > [alain4@mga6-64 ~]$ rpm -qa --last | grep ^cups-2.4.6 
> > cups-2.4.6-1.1.mga9.x86_64                    mer. 11 oct. 2023 00:34:45
> > 
> > I confirm that printing was normal prior to the update
> As suggested in comment 7, please try downgrading to see whether that sorts
> the issue; you need to do these three pkgs to revert to M9 as installed:
> 
>  # urpmi --downgrade cups-2.4.6-1.mga9 cups-common-2.4.6-1.mga9
> cups-filesystem-2.4.6-1.mga9

I've just printed a mail of 2 pages with snapshots, it took only one minute which is reasonable; so I keep the actual version of cups; thank you for all
Comment 13 Lewis Smith 2023-11-05 19:26:29 CET
Wait a bit, then close works.
Comment 14 peter lawford 2023-11-06 20:12:55 CET
(In reply to Lewis Smith from comment #13)
> Wait a bit, then close works.

printer works well with the actual cups version
Comment 15 Lewis Smith 2023-11-06 21:59:30 CET
Thank you for this encouraging feedback.

Status: NEW => RESOLVED
Resolution: (none) => WORKSFORME


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