Bug 32082 - The laptop crash when sleep or boot sometimes with newer 6.3/4 kernels, but not older 6.1.
Summary: The laptop crash when sleep or boot sometimes with newer 6.3/4 kernels, but n...
Status: NEW
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: release_blocker critical
Target Milestone: ---
Assignee: Kernel and Drivers maintainers
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-07-06 11:55 CEST by Jose Manuel López
Modified: 2023-09-20 14:49 CEST (History)
0 users

See Also:
Source RPM: kernel 6.4.3-desktop-1.mga9
CVE:
Status comment:


Attachments
Journal.txt when bug happens (181.15 KB, text/plain)
2023-07-06 11:56 CEST, Jose Manuel López
Details
Journalctl with a boot with kernel 6.1.6 (101.32 KB, text/plain)
2023-07-11 10:22 CEST, Jose Manuel López
Details
Journa log (195.41 KB, text/plain)
2023-07-20 22:36 CEST, Jose Manuel López
Details

Description Jose Manuel López 2023-07-06 11:55:14 CEST
Description of problem: Since some kernels ago, I have noticed that when my computer goes to sleep, it locks up and the Shift Lock key is flashing. After this, I can't do nothing and I only can power off the laptop from power button.

I haven't can downgrade the kernel because there isn't a previous version in repositories.

I attach a file of journal when this happens.

My laptop is a Slimbook ProX15 AMD 4800H with SSD disk and Mageia 9 Plasma KDE x86_64.


Version-Release number of selected component (if applicable): Mageia 9 Kernel 6.3.9 and 6.4


How reproducible: Boot laptop and after sleep.
Comment 1 Jose Manuel López 2023-07-06 11:56:38 CEST
Created attachment 13905 [details]
Journal.txt when bug happens

This is the journal file, when the bug is happens.
Comment 2 Jose Manuel López 2023-07-06 11:57:43 CEST
I have tried install Endeavour Os for probe this and happens too.
Jose Manuel López 2023-07-08 00:06:42 CEST

Priority: Normal => release_blocker

Comment 3 Jose Manuel López 2023-07-10 16:47:01 CEST
Reported here too: https://gitlab.freedesktop.org/drm/amd/-/issues/2691
Comment 4 Jose Manuel López 2023-07-11 08:09:30 CEST
Please, I need downgrade to kernel 6.1.14 for answer to comment in the link of the comment 3.

I have searched in madb.mageia.org, but the rpm file don't exist.
Comment 5 Jose Manuel López 2023-07-11 10:21:55 CEST
Hi all, with kernel 6.1.6 works fine for me, no issues with sleep. Attach journalctl with this.
Comment 6 Jose Manuel López 2023-07-11 10:22:27 CEST
Created attachment 13919 [details]
Journalctl with a boot with kernel 6.1.6
Comment 7 Jose Manuel López 2023-07-11 10:34:12 CEST
The same result with 6.1.34. Works fine for me.
Comment 8 Lewis Smith 2023-07-15 20:36:57 CEST
Thank you for the comparisons with older kernels.
Since you do not have the problem with 6.1.x, but it happens with M9 kernels 6.3|4.x, assigning this to the kernel team.

Summary: The laptop crash when sleep or boot sometimes. => The laptop crash when sleep or boot sometimes with newer 6.3/4 kernels, but not older 6.1.
Source RPM: Kernel, acpi, power, sleep and boot => kernel 6.4.3-desktop-1.mga9
Assignee: bugsquad => kernel

Comment 9 Jose Manuel López 2023-07-20 22:35:36 CEST
Hi all,

I have tried this with the last version of kernel 6.4.4. The issue is here still.

Attach journal log from 4 minutes ago with this kernel
Comment 10 Jose Manuel López 2023-07-20 22:36:27 CEST
Created attachment 13927 [details]
Journa log

This journal log with kernel 6.4.4
Comment 11 Jose Manuel López 2023-07-24 11:21:21 CEST
Hi all,

I have tried this with the last version of kernel 6.4.5 The issue is here still.
Comment 12 Jose Manuel López 2023-09-20 14:49:32 CEST
Hi all,

Something must be wrong. Mageia 9 with regard to what controls the kernel on my computer. I've tried with version 6.5.3 and the same thing keeps happening.

On the other hand and to rule out, since it seems to me many kernel versions already with the error, I have tried to install other distros in real to see if it reproduces.

- Slimbook Os, kernel 6.2, works fine.
- Endeavour Os, kernel 6.5.3 works fine.
- Kdeneon Os, kernel 6.2.3 works fine.

So I think the bug must be somewhere in the kernel compilation in Mageia from version 6.2 onwards (which started to crash on me...).

Greetings!

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