Bug 32026 - if download size of email passes local limit, clicking on link to download rest of email produces blank body
Summary: if download size of email passes local limit, clicking on link to download re...
Status: NEW
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 8
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Nicolas Salguero
QA Contact:
URL:
Whiteboard:
Keywords:
: 33276 (view as bug list)
Depends on:
Blocks:
 
Reported: 2023-06-17 03:59 CEST by andré blais
Modified: 2024-06-12 05:25 CEST (History)
1 user (show)

See Also:
Source RPM: thunderbird-102.11.0-1.mga8.src.rpm
CVE:
Status comment:


Attachments

Description andré blais 2023-06-17 03:59:55 CEST
Description of problem:

As in summary.
This has only been noticed recently, although my limit is high enough that it applies to few emails.

Version-Release number of selected component (if applicable):
As in source RPM.

How reproducible:
Every time such an email is encountered.

Steps to Reproduce:
1.  Email has notification that limit has passed, and gives link to download the rest of the email.
2.  Click on link
3.  Body becomes blank.  Changing to another email and back, or closing and reopening thunderbird does not change this.

All other emails display normally
Comment 1 andré blais 2023-06-17 04:06:33 CEST
A further note, I have noticed this only 3 times, all in the last week or so.
I suspect it is associated with a recent update of thunderbird. 

Also, out of curiosity, why is thunderbird installing in /usr/bin instead of /usr/sbin ?
Comment 2 Dave Hodgins 2023-06-17 05:16:44 CEST
Not a message I've ever encountered.

What's the exact message when a limit is reached? Is this a limit you've set,
or a default. If one you've set, where is it set. I don't see a download limit
in the settings. Also, is the mail account imap or pop3?

The release notes https://www.thunderbird.net/en-US/thunderbird/102.12.0/releasenotes/ don't mention any changes regarding any limits.

/usr/bin is for Mageia supplied executables intended for use by any users
of that system.
/usr/sbin is for programs that are only supposed to be run by the root
user. /usr/sbin should not be in a reglar user's PATH environment variable.

CC: (none) => davidwhodgins

Comment 3 Dave Hodgins 2023-06-17 05:18:32 CEST
Assigning to Nicolas who packaged the latest version.

Assignee: bugsquad => nicolas.salguero

Comment 4 andré blais 2023-06-18 01:29:51 CEST
(In reply to Dave Hodgins from comment #2)
> Not a message I've ever encountered.
> 
> What's the exact message when a limit is reached? Is this a limit you've set,
> or a default. If one you've set, where is it set. I don't see a download
> limit
> in the settings. Also, is the mail account imap or pop3?

I'm not sure of the exact message, since it is only seen when the limit is encountered.  When the message appears, there is a link to download the entire message.
The limit is set by the user for emails saved locally.
It is set by minor click on local name of email address, click on disk space (espace disque en français), select the first option.
I use pop3.
I don't know if that applies to imap, in case you save such messages locally.

> The release notes
> https://www.thunderbird.net/en-US/thunderbird/102.12.0/releasenotes/ don't
> mention any changes regarding any limits.

The limits are set locally, not set by application internals.
(There is a default, I forget what.)
When one clicks on the link displayed when the limit is passed, it is supposed to download the entire message, which will appear as a new email.  The old email then disappears.

(For bin/sbin, I don't know why I was seeing that backwards.)
Comment 5 Dave Hodgins 2023-06-18 06:49:58 CEST
Finally found the setting. Right click on the pop3 account in the folders
tab and select Settings to get that accounts settings page. In the
Disk Space settings, there's the option under "Disk Space" with
"To save disk space, do not download:" and then a line with a
checkbox and a number settings for the number of KB to limit
downloads to"

It's not checked on my install. Is that setting the one you're
referring to? If so, what do you have the limit set to?
Comment 6 andré blais 2023-06-18 22:14:34 CEST
(In reply to Dave Hodgins from comment #5)
... 
> It's not checked on my install. Is that setting the one you're
> referring to? If so, what do you have the limit set to?

That is it.
I've set it to 250k, but almost every email affected is about 1 meg or more.
(Often a high-resolution photo attachment.)
It would be better if it only dropped the attachments, since that is always what makes it pass the limit.

I kept raising the limit a little to minimise invoking the option, as the link only works if the original email is still on the servers.  (Typically I've set it to erase in one or two weeks, depending on the account.   I keep my emails locally.  That lets me see my recent emails on my phone, if I want to.)

Looking at a new account where the option is still unchecked, the default is 50k.

Typical emails (at least for Mageia) are not more than about 10k.
Comment 7 andré blais 2024-06-12 05:15:59 CEST
*** Bug 33276 has been marked as a duplicate of this bug. ***
Comment 8 andré blais 2024-06-12 05:25:31 CEST
Reported upstream.

https://bugzilla.mozilla.org/show_bug.cgi?id=1901437

Some feedback suggests it is a problem with connexion to the POP3 server.
It used to work properly for many years, but I did change POP3 server a while back.

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