Description of problem: I have been trying to install Mageia on my new Asus PRIME Z690-P WIFI D4 ATX Motherboard computer (Intel graphics and souncdard) I get a total mess. On Mageia 8 using the Mga8 Live installer, it simply crashes while it is booting up. On Caldron with the Mageia-9-beta1 Plasma Live it boots, but then the screen is black and the icons on the task bar do not show on the bar of on the screen. Teh Mageia welcome window would come up, but I could not get it to do much. Any button I pused (eg Install) would flash about 10 times a sec for a couple of seconds and then nothing would happen. I would open a terminal window and could run commands from there (eg I managed to run drakdisk and partitioned and formatted the drive>. The black background would become colourful if I did alt-ctl-F2 and then alt-ctl-F1. Finally after more playing around I got it to install itself, and upgraded, and now I could not get the coloured background even if I did alt-ctl-F2 and then A-C-F1. The icons now were there on the task bar, but many refuesed to open. I got SystemSettings to open, and now many of the menu choices refused to work (ie clicking on them did nothing.) Ie, the computer was completely unuseable. In installing it I had it update itself to the latest programs, but it was still unuseable. I left it running and after a few hours it crashed. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3.
I finally in desperation tried doing a full installof Mageia 8 (which would also install the latest versions of kernels etc). That seemed to work, and I now have Mga8 running. A few bugs (eg the machine would go to sleep if left alone too long, which is of course a disaster for a desktop server. I finally after much searching found somewhere to turn that off ( not easy to find). Anyway, the main point is that the "Live" version 9 was a total disaster (dates to February so not surprizing perhaps, although it has been 2 years since 8 came out). The version 9 Live iso it seems to me really should be removed as the recommendation to "try it out" using the live distro is a disaster (at least on my hardware). Also the Mga8 live is so old that it is also a disaster on relatively new hardware. Ie, the recommendation to use live to test it out is not very helpful.
(In reply to w unruh from comment #1) > Anyway, the main point is that the "Live" version 9 was a total disaster > (dates to February so not surprizing perhaps, although it has been 2 years > since 8 came out). The version 9 Live iso it seems to me really should be > removed as the recommendation to "try it out" using the live distro is a > disaster (at least on my hardware). Also the Mga8 live is so old that it is > also a disaster on relatively new hardware. Ie, the recommendation to use > live to test it out is not very helpful. You are missing several points. It is to expect that Mageia 8 Live won‘t support actual hardware. It is a fixed „snapshot“ of hardware support from 2 years ago. You can avoid this by using the full installer with actual updates. This should be clear to everybody with a basic computer knowledge. Regarding Mageia 9 Live Beta: You missed an inportant point in the name: BETA It is prominently written on the downloadpage: „ Be careful! This is a beta, unstable release.“
Do we take it that Bill's hardware is very - perhaps too - modern? It would be useful for us to know of hardware which does not work. Here is some advice to provide the LIVE installation log to attach to this bug: "For the Live ISOs, either when running the installer from the live desktop or after booting the installed system, do su - drakbug_report | xz > report.bug.xz *It is most useful if done from the live desktop immediately after running the installer*, as it then includes a copy of the system log from when the installer was run." Can you try this, Bill? For a Mageia 9 Live ISO, forget M8.
CC: (none) => lewyssmith
As I mentioned in the original post it is an Asus PRIME Z690-P WIFI D4 ATX Motherboard computer (Intel graphics and souncdard) with an i7 cpu. Not sure what other info you want. Since I got it working by doing an install, not from Live 8 or 9, but from the installation for 8. That presumable loaded the latest kernels, etc, instead of the ancient kernels etc on the live distributions. It would probably be a good idea to update the live distros. As it stands the recommendation that one use the Live distribution to test out Mageia and even to install a minimal version of Mageia is terrible advice (espacially as Mga8 is now 2 years old, and a "new" computer is one that some would consider obsolete by now). And the Mageia9 Live is pretty useless on new hardware due to its beta status. Anyway, I am not going to be able to try to install Mga9 Live again. Too much else I have to do these days. Sorry.
In which case, can we drop this.
Well, that is of course up to you. But at least change or qualify the statement that it is a good idea to use the LIVE distro for test and especially for installation. It cost me almost 2 days of work and worry, which I would hope others could be spared. It is also a bad advert for the distro, if, following the recommendation of the distro, one gets a mess. Renewing the Live distro every few months might also be a good idea to catch the newer hardware.
OK, from either an M9 Live session (easy enough without changing anything), or an installed M9 system which at least boots, please post the output of: $ inxi -F to indicate what hardware you actually have. We can look at anything unusual there. Your repeated comments about "a mess" are your experience, not everybody's. And there is no danger nor timewaste in trying a LIVE session to see what flies - or does not. That is precisely the point.
Created attachment 13764 [details] inxi -F output on installed and updated MGA8 Here is the output from Mga8 on the machine on which the install of Mga8 from Live was a mess for both Mga8 and Mga9 Live. I finally installed Mga8 using the Install isos, and it is working. On 9 live it would go to sleep and not wake up, killing the internet connection on the way, would crash, etc. -- "a mess".
One thing that pops up is RAID. Are you using it? Please post the output of $ inxi -Dx -Rx
No, I am not using RAID inxi -Dx -Rx RAID: Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel driver: N/A v: N/A bus ID: 00:0e.0 chip ID: 8086.a77f Drives: Local Storage: total: 4.55 TiB used: 728.82 GiB (15.6%) ID-1: /dev/nvme0n1 vendor: Crucial model: CT1000P3PSSD8 size: 931.51 GiB speed: 63.2 Gb/s lanes: 4 serial: 2302E69B8E1B ID-2: /dev/sda vendor: Western Digital model: WD4003FRYZ-01F0DB0 size: 3.64 TiB speed: 6.0 Gb/s serial: V3GMGH6F
OK, so RAID was not the issue. To summarise, I think: - Neither Mageia 8 nor Mageia 9 Live ISOs installed correctly. - Mageia 8 Classic ISI did. - Mageia 9 Beta classic ISO not tried. Understand that you have not the time to chase this; but if you *do* find the time to try installing a Mageia 9 Live ISO, please heed comment 2 to provide useful evidence. Or even try the latest Magei 9 Classic ISO, since that works for M8. With the lack of same, we clearly cannnot pursue this. Closing it, but feel free to re-open it when you have more concrete evidence. To discover difficult hardware, we rely on user feedback.
Resolution: (none) => WORKSFORMEStatus: NEW => RESOLVED