Bug 28359 - Firefox ESR 78.7 no works correctly in Santander Bank & other sites; version 85 does.
Summary: Firefox ESR 78.7 no works correctly in Santander Bank & other sites; version ...
Status: RESOLVED FIXED
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 8
Hardware: All Linux
Priority: High major
Target Milestone: ---
Assignee: All Packagers
QA Contact:
URL: https://bugzilla.mozilla.org/show_bug...
Whiteboard:
Keywords: UPSTREAM
Depends on:
Blocks: 28788
  Show dependency treegraph
 
Reported: 2021-02-15 11:19 CET by Jose Manuel López
Modified: 2021-06-08 17:01 CEST (History)
6 users (show)

See Also:
Source RPM: firefox-78.7.0-1.mga8
CVE:
Status comment:


Attachments
Bug in Firefox ESR (133.11 KB, image/jpeg)
2021-02-16 10:15 CET, Jose Manuel López
Details
Ok Web in Chromium (114.50 KB, image/jpeg)
2021-02-16 10:16 CET, Jose Manuel López
Details

Description Jose Manuel López 2021-02-15 11:19:58 CET
Description of problem: Firefox ESR no works correctly in Santander Bank web. This bugs appears since ESR 52+ version. I have reported upstream in Mozilla bugs web, but this bug can appears for other users who don't know what to do. Appears "undeffined" in some fields with java bugs.

Version-Release number of selected component (if applicable): Firefox ESR 


How reproducible: Install Firefox ESR and open Santander Bank web.


Steps to Reproduce:
1. Install Firefox ESR
2. Open Santander Bank web and login and go to Transfer section.
3. Select "Transfers issued and received" section. Appears this bug.

This is the web preview in ESR 78.7: https://mega.nz/file/zlUxSSBC#jKtSiI1hPG3a9cwjLHwC_0qgBey-gM4iAoJg3VtBduU

This is the web preview in version 85: https://mega.nz/file/q1NlgIhD#4vVUd4jBuUTDAESBkEsnwNdiXHvbfjCy6EuUxj0lie4
Comment 1 Aurelien Oudelet 2021-02-15 11:46:34 CET
Hi, this not really our bug.

Since it affect Firefox ESR since 52 version...
Also you mention Java...

What is the root cause of this?
Do you ever tried firefox by download it from upstream website and run it from that folder?

Is it possible to test from even Firefox's on Windows?

CC: (none) => ouaurelien

Comment 2 Jose Manuel López 2021-02-15 12:56:21 CET
It is a bug of the ESR version. I have reported it here:https://bugzilla.mozilla.org/show_bug.cgi?id=1692839


It is produced on all platforms, both Windows and Mageia (GNU / Linux).

I think it's not a java problem, but some java implementation in Firefox ESR.

This bug does not appear in Firefox version 85.
Comment 3 Jose Manuel López 2021-02-16 08:58:30 CET
I add to this that I can't log in to my electronic banking from the web either: https://www.bankinter.com/empresas/

It is not even necessary to try to log in to online banking, the login box does not appear.

In the Firefox 85 Version, I can see login window without issues.
Comment 4 Lewis Smith 2021-02-16 09:43:15 CET
When you want to illustrate screenshots (which are very useful), please attach them directly to the bug.
Do you really mean Java, not Javascript? Very different, if academic.
Where you have trouble with Firefox, always try also with another browser. I prefer Falkon (but which does not show some video content). Or Chromium-browser-stable.
For the last link above, I tried it with both Firefox 78.7.0esr and Falkon - and saw no login box in either! The site is perverse. Can you attach a screenshot showing the missing login box?

It is regrettable that too many web sites are 'too clever', and only work on GAFAM browsers, abusing HTML & Javascript. I put this down to incompetence by their developers, who are incapable of producing something that works universally. Complain to the organisations in question; it is serious.

Re your upstream bug (comment 2), please add the bad & good screenshots of both examples to that (if not alreasdy done).

Despite my rants, your complaint is just: if it works with Firefox 85, we should think about providing that. Aurélien is better placed to comment on this.

URL: (none) => https://bugzilla.mozilla.org/show_bug.cgi?id=1692839
CC: (none) => lewyssmith
Keywords: (none) => UPSTREAM

Comment 5 Jose Manuel López 2021-02-16 10:12:33 CET
Hi,

I add the screenshots, that I coment in the comment 3. As You can see, with Firefox 78 ESR don't appears the login window, and with chromium-browser 88, appears the login window.

I'm not going to debate, if this is incompetence of somebody in Mozilla Foundation, but the bug show in bank webs, which have a lot of visitors, so it is suffered by all mageia users and also the business environment.

I think that we should providing the last version of Firefox for resolve this issues.. 

It should be noted that the ESR version has a year's maintenance, but this has not been fixed since before, and the user will simply change browser, possibly to one of the GAFAM..... ones. Something, which I think seriously harms the whole community of Mageia, GNU/Linux and free software.

Let's not forget that soon Chromium will be stripped of all Google services as well (that will open other debates for sure).
Comment 6 Jose Manuel López 2021-02-16 10:15:05 CET
Created attachment 12341 [details]
Bug in Firefox ESR

In this screenshot, don't appears the login window in Firefox ESR
Comment 7 Jose Manuel López 2021-02-16 10:16:18 CET
Created attachment 12342 [details]
Ok Web in Chromium

Just like Firefox 85, this Chromium screenshot shows the web correctly with the login window.
Comment 8 Lewis Smith 2021-02-16 22:03:37 CET
Thank you for adding these screenshots. They are nothing like what you see with the URL you gave in comment 3. Can you repeat the URL which should show the login screen like the screenshots? I want to try Falkon.

Assigning globally, since this bug impacts our Firefox policy.

Severity: normal => major
Source RPM: Firefox ESR => firefox-78.7.0-1.mga8
Summary: Firefox ESR no works correctly in Santander Bank web => Firefox ESR 78.7 no works correctly in Santander Bank & other sites; version 85 does.
Assignee: bugsquad => pkg-bugs

Comment 9 Jose Manuel López 2021-02-16 22:44:18 CET
Hi,

The web is this: https://empresas.bankinter.com/secure/es/

The login window don't show with Firefox ESR, as you can see in the attachment 12341 [details].
Comment 10 Dave Hodgins 2021-02-16 23:21:17 CET
Just fyi, it shows the login dialog ok in
$ rpm -qa|grep chromium
chromium-browser-88.0.4324.150-1.mga7
chromium-browser-stable-88.0.4324.150-1.mga7

CC: (none) => davidwhodgins

Comment 11 Lewis Smith 2021-02-17 19:57:20 CET
Thank you Jose for that finer URL. It *did* work with Falkon (like your Chromium screenshot).

(In reply to Jose Manuel López from comment #9)
> The web is this: https://empresas.bankinter.com/secure/es/
Thank you Jose for that finer URL. It *did* work with Falkon (like your Chromium screenshot).
Nothing more I can add.

CC: lewyssmith => (none)

Comment 12 Jose Manuel López 2021-02-17 20:12:29 CET
I have tried to download the ESR version from the official Mozilla website. This problem does not happen in the version of the official website.

I can see the login screen without problems, so could it be a packaging problem for Mageia?

In the Mozilla bug report, I have also been told the same thing, with the official ESR version it works correctly, so we should check this and apply a fix to the Mageia package.
Comment 13 Jose Manuel López 2021-02-18 08:17:57 CET
I have checked that the official version, the Banco Santander website, does not work either, so in this case it is not a problem with the Mageia packaging.

I have reopened the Mozilla bug to report this.
Comment 14 Jose Manuel López 2021-03-03 11:28:31 CET
Hi,

I am seeing this with a Firefox Developer, when I have new news, I will report here.

Is a bug of some part of the versions of Firefox ESR 78, that in the new serie 80  don't appears.


Greetings!!
Comment 15 Jose Manuel López 2021-04-12 17:24:14 CEST
I am speaking with Firefox Developers, With the Official Firefox ESR, I can get into Bankinter web after put my data login, but the Mageia version don't works for this. I suppose that we have a bug here with the Firefox Mageia package.

This is reported in Bugzilla Mozilla here:

- https://bugzilla.mozilla.org/show_bug.cgi?id=1692839
- https://bugzilla.mozilla.org/show_bug.cgi?id=1703861
Comment 16 Jose Manuel López 2021-04-16 09:51:24 CEST
Acording to the last updates of bugs, they are closed, and the fix will be applicated to the 78.10 ESR version.
Jose Manuel López 2021-04-16 09:51:47 CEST

Priority: Normal => High

Aurelien Oudelet 2021-04-16 13:20:43 CEST

Blocks: (none) => 28788

Comment 17 Jose Manuel López 2021-04-19 18:03:04 CEST
Hi, the new version 78.10 ESR is here. I can confirmed, now, the Bank Santander web and the Bankinter web works ok. We should update our firefox as soon as possible, although with a good compilation, that does not leave the access error pending in this case to the Bankinter website, which did not occur in the official version, but in the Mageia version.

Greetings!!
Comment 18 Jose Manuel López 2021-05-07 08:39:07 CEST
Hi all, some news here? The Bankinter web no works still, but the official version of ESR yes.

Greetings!!
Comment 19 Jose Manuel López 2021-05-10 12:07:16 CEST
Hi, I have updated to version 78.10.1.2 today, the issue there is still. I can't into to login of Bakinter web still. 

Greetings!!
Comment 20 Martin Whitaker 2021-05-29 13:56:06 CEST
This is caused by the following patch in the Mageia spec. file

Patch450:        mozilla-1624128.patch

(which is actually applied in reverse, undoing an upstream change)

CC: (none) => mageia

Thomas Andrews 2021-05-29 16:57:35 CEST

CC: (none) => andrewsfarm

Comment 21 Thomas Backlund 2021-05-29 17:18:33 CEST
Thanks martin for finding that...

looks like we've been carrying a patch that was for pre 3.52 nss :/

I've submitted  firefox-78.10.0-1.3.mga8 to updates_testing
Comment 22 Thomas Andrews 2021-05-29 23:33:10 CEST
Doesn't help with trying to log on to a Keybank USA account, but I didn't expect it to because Keybank doesn't like Mozilla's ESR version, either.

Working fine otherwise, though.
Comment 23 Morgan Leijström 2021-05-30 02:09:51 CEST
Great, Martin and Thomas!
Mga8-64 Running it various sites, as expected no changes for me (version check issue).
Will post back if i see a regression.

CC: (none) => fri

Comment 24 Jose Manuel López 2021-05-30 17:56:48 CEST
Hi all,

Great work!! Now I can open Bankinter website. The patch works fine.

Very thanks to all.

I guess there will be someone else who can confirm that everything works ok to bring it to stable for Mageia 8.
Comment 25 Thomas Andrews 2021-05-30 19:52:41 CEST
Firefox 78.11 is due to be released on Tuesday, according to Mozilla's published calendar. Perhaps the simplest thing to do would be to wait for that and incorporate this change in our version, rather than push two Firefox updates so close together.
Comment 26 Morgan Leijström 2021-05-31 09:24:25 CEST
*** Bug 27374 has been marked as a duplicate of this bug. ***

CC: (none) => nicolas.salguero

Aurelien Oudelet 2021-05-31 09:40:51 CEST

Blocks: (none) => 27374

Comment 27 Jose Manuel López 2021-06-01 09:07:26 CEST
Hi, 

I have installed the 78.11 version from testing repositories. Works fine. I think that we can close this bug, and take it to Bug 29064 that is referring to Firefox 78.11

Greetings and good work!!

Resolution: (none) => FIXED
Status: NEW => RESOLVED

Aurelien Oudelet 2021-06-01 17:02:47 CEST

Blocks: 27374 => (none)

Comment 28 Aurelien Oudelet 2021-06-01 17:06:06 CEST
(In reply to Jose Manuel López from comment #27)
> Hi, 
> 
> I have installed the 78.11 version from testing repositories. Works fine. I
> think that we can close this bug, and take it to Bug 29064 that is referring
> to Firefox 78.11
> 
> Greetings and good work!!

No. Please don't close bug when they are against a stable version, this will closed when updates land core/updates.

Resolution: FIXED => (none)
Depends on: (none) => 29064
Status: RESOLVED => REOPENED

Aurelien Oudelet 2021-06-01 17:25:29 CEST

Depends on: 29064 => (none)

Comment 29 Aurelien Oudelet 2021-06-08 17:01:32 CEST
An update for this issue has been pushed to the Mageia Updates repository.

https://advisories.mageia.org/MGASA-2021-0236.html

Resolution: (none) => FIXED
Status: REOPENED => RESOLVED


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