Bug 28075 - Bluetooth device not found
Summary: Bluetooth device not found
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-13 09:04 CET by John W
Modified: 2021-03-17 15:31 CET (History)
1 user (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments

Description John W 2021-01-13 09:04:52 CET
The following error message is displayed when trying to make Bluetooth connection:

Bluetooth

No device can be found for this connection type

===========================================================================

Identification
Vendor: ‎Intel Corp.

Description: ‎Bluetooth wireless interface

Media class: ‎Wireless|Radio Frequency|Bluetooth



Connection
Bus: ‎USB

Bus PCI #: ‎6

PCI device #: ‎4

Vendor ID: ‎0x8087

Device ID: ‎0x0a2b

Misc
Module: ‎btusb


================================================================================

Identification
Vendor: ‎Intel Corp.

Description: ‎Bluetooth wireless interface

Media class: ‎Wireless|Radio Frequency|Bluetooth

Connection
Bus: ‎USB

Bus PCI #: ‎6

PCI device #: ‎4

Vendor ID: ‎0x8087

Device ID: ‎0x0a2b

Misc
Module: ‎btusb

==============================================================================
==============================================================================

Identification
Vendor: ‎Intel Corporation

Description: ‎Wireless 7260

Media class: ‎Network controller

Connection
Bus: ‎PCI Express

PCI domain: ‎0

Bus PCI #: ‎3

PCI device #: ‎0

PCI function #: ‎0

PCI revision: ‎0x9b

Vendor ID: ‎0x8086

Device ID: ‎0x08b1

=====================================================================

Identification
Vendor: ‎Intel Corporation

Description: ‎Wireless 8260

Media class: ‎Network controller

Connection
Bus: ‎PCI Express

PCI domain: ‎0

Bus PCI #: ‎2

PCI device #: ‎0

PCI function #: ‎0

PCI revision: ‎0x3a

Vendor ID: ‎0x8086

Device ID: ‎0x24f3








========================================================================


System:
  Host: localhost Kernel: 5.9.12-desktop-1.mga8 x86_64 bits: 64 
  Desktop: KDE Plasma 5.20.4 Distro: Mageia 8 mga8 
Machine:
  Type: Desktop Mobo: ASUSTeK model: P8Z77-V LE v: Rev X.0x 
  serial: <superuser required> BIOS: American Megatrends v: 1104 
  date: 03/18/2014 
CPU:
  Info: Quad Core model: Intel Core i5-3450 bits: 64 type: MCP 
  L2 cache: 6 MiB 
  Speed: 1605 MHz min/max: 1600/3500 MHz Core speeds (MHz): 1: 1605 
  2: 1605 3: 1608 4: 1605 
Graphics:
  Device-1: AMD Baffin [Radeon RX 550 640SP / RX 560/560X] 
  driver: amdgpu v: kernel 
  Display: x11 server: Mageia X.org 1.20.10 driver: amdgpu,v4l 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Radeon RX 560 Series (POLARIS11 DRM 3.39.0 
  5.9.12-desktop-1.mga8 LLVM 11.0.1) 
  v: 4.6 Mesa 20.3.0 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  driver: snd_hda_intel 
  Device-2: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X] 
  driver: snd_hda_intel 
  Sound Server: ALSA v: k5.9.12-desktop-1.mga8 
Network:
  Device-1: Intel Wireless 8260 driver: iwlwifi 
  IF: wlp2s0 state: down mac: e4:b3:18:25:5a:71 
  Device-2: Intel Wireless 7260 driver: iwlwifi 
  IF: wlp3s0 state: down mac: d8:fc:93:35:9a:f8 
  Device-3: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  driver: r8169 
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full 
  mac: c8:60:00:c3:eb:f1 
  Device-4: Linksys WUSB6300 802.11a/b/g/n/ac Wireless Adapter [Realtek 
  RTL8812AU] 
  type: USB driver: rtl8812au 
  IF: wlp0s29u1u6 state: dormant mac: c8:d7:19:c3:d6:a8 
Drives:
  Local Storage: total: 111.79 GiB used: 17.65 GiB (15.8%) 
  ID-1: /dev/sda vendor: PNY model: CS900 120GB SSD size: 111.79 GiB 
Partition:
  ID-1: / size: 35.21 GiB used: 11.09 GiB (31.5%) fs: ext4 
  dev: /dev/sda1 
  ID-2: /home size: 70.13 GiB used: 6.56 GiB (9.4%) fs: ext4 
  dev: /dev/sda6 
Swap:
  ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) 
  dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: amdgpu temp: 28.0 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 1212 
Info:
  Processes: 273 Uptime: 12m Memory: 7.72 GiB used: 4.17 GiB (53.9%) 
  Shell: Bash inxi: 3.2.01
Comment 1 Aurelien Oudelet 2021-01-13 14:26:37 CET
Hi, thanks reporting this.

(In reply to John W from comment #0)
> System:
>   Host: localhost Kernel: 5.9.12-desktop-1.mga8 x86_64 bits: 64 
>   Desktop: KDE Plasma 5.20.4 Distro: Mageia 8 mga8 
> Machine:
>   Type: Desktop Mobo: ASUSTeK model: P8Z77-V LE v: Rev X.0x 
>   serial: <superuser required> BIOS: American Megatrends v: 1104 
>   date: 03/18/2014 

Can you even be able to upgrade to latest kernel 5.10.7 in core repository
by doing as root in a terminal:
# urpmi --auto-update
and reboot

CC: (none) => ouaurelien

Comment 2 John W 2021-01-13 19:47:46 CET
[root@localhost john]# urpmi --auto-update
    $MIRRORLIST: media/core/release/media_info/20210113-173715-synthesis.hdlist.cz
...retrieving failed: aria2 failed: exited with 3
problem reading synthesis file of medium "Core Release"
medium "Core Updates" is up-to-date
medium "Nonfree Release" is up-to-date
medium "Nonfree Updates" is up-to-date
medium "Tainted Updates" is up-to-date
To satisfy dependencies, the following packages are going to be installed:
  Package                        Version      Release       Arch    
(medium "Nonfree Release")
  iwlwifi-firmware               20201230     1.mga8.nonfr> noarch  
  radeon-firmware                20201218     1.mga8.nonfr> noarch  
  ralink-firmware                20201230     1.mga8.nonfr> noarch  
  rtlwifi-firmware               20201230     1.mga8.nonfr> noarch  
703KB of additional disk space will be used.
22MB of packages will be retrieved.
Proceed with the installation of the 4 packages? (Y/n) y


    $MIRRORLIST: media/nonfree/release/radeon-firmware-20201218-1.mga8.nonfree.noarch.rpm
    $MIRRORLIST: media/nonfree/release/iwlwifi-firmware-20201230-1.mga8.nonfree.noarch.rpm
    $MIRRORLIST: media/nonfree/release/rtlwifi-firmware-20201230-1.mga8.nonfree.noarch.rpm
    $MIRRORLIST: media/nonfree/release/ralink-firmware-20201230-1.mga8.nonfree.noarch.rpm
installing ralink-firmware-20201230-1.mga8.nonfree.noarch.rpm rtlwifi-firmware-20201230-1.mga8.nonfree.noarch.rpm iwlwifi-firmware-20201230-1.mga8.nonfree.noarch.rpm radeon-firmware-20201218-1.mga8.nonfree.noarch.rpm from /var/cache/urpmi/rpms
Preparing...                     #########################################
      1/4: radeon-firmware       #########################################
      2/4: iwlwifi-firmware      #########################################
      3/4: rtlwifi-firmware      #########################################
      4/4: ralink-firmware       #########################################
      1/4: removing radeon-firmware-20201118-1.mga8.nonfree.noarch
                                 #########################################
      2/4: removing iwlwifi-firmware-20201118-1.mga8.nonfree.noarch
                                 #########################################
      3/4: removing rtlwifi-firmware-20201118-1.mga8.nonfree.noarch
                                 #########################################
      4/4: removing ralink-firmware-20201118-1.mga8.nonfree.noarch
                                 #########################################
writing /var/lib/rpm/installed-through-deps.list

The following packages:
  kdepim-apps-libs-20.08.3-1.mga8.x86_64
  lib64babl-gir0.1-0.1.84-1.mga8.x86_64
  lib64boost_system1.73.0-1.73.0-9.mga8.x86_64
  lib64dbnss4.8-4.8.30-26.mga8.x86_64
  lib64e-book0.1_1-0.1.3-9.mga8.x86_64
  lib64gegl-gir0.4-0.4.28-1.mga8.x86_64
  lib64git2_1.0-1.0.1-2.mga8.x86_64
  lib64kaddressbookimportexportlibprivate5-20.08.3-1.mga8.x86_64
  lib64kf5addressbookgrantlee5-20.08.3-1.mga8.x86_64
  lib64kf5addressbookimportexport_5-20.08.3-1.mga8.x86_64
  lib64nsl-devel-1.3.0-2.mga8.x86_64
  lib64protobuf-lite25-3.14.0-1.mga8.x86_64
  lib64protobuf24-3.13.0-1.mga8.x86_64
  lib64tirpc-devel-1.3.1-1.mga8.x86_64
  luajit-2.1.0-0.beta3.8.mga8.x86_64
are now orphaned, if you wish to remove them, you can use "urpme --auto-orphans"


=============

10:44:12 drakconnect[6017]: running: /bin/rpm -q --qf %{name}#012 bluez ppp
10:44:12 drakconnect[6017]: running: sdptool search DUN
10:44:31 drakconnect[6017]: modified file /etc/modprobe.conf
10:44:31 drakconnect[6017]: running: dmidecode
10:44:31 drakconnect[6017]: modified file /etc/modprobe.preload
10:44:31 drakconnect[6017]: ### Program is exiting ###

(same message displayed)
Comment 3 Lewis Smith 2021-01-13 21:31:26 CET
It looks like a mirror problem: 'problem reading synthesis file of medium "Core Release"'; I am seeing them. The list of updates is missing those.
You have Kernel: 5.9.12-desktop-1.mga8, I have 5.10.5-desktop-1.mga8, and no updates are visible for a day or so, despite:
> kernel 5.10.7
If you see Aria2 problems again, it can be worth trying a different downloader, wget or curl: MCC-Configure Media Sources-Preferences-General Preferences-Download program to use.

It is generally safe to do any recommended "urpme --auto-orphans", but look carefully at the list. If anything looks really important - do not do it.
Comment 4 John W 2021-01-14 08:07:00 CET Comment hidden (obsolete)
Comment 5 John W 2021-01-15 01:30:46 CET Comment hidden (obsolete)
Comment 6 John W 2021-01-15 01:33:43 CET Comment hidden (obsolete)
Comment 7 Aurelien Oudelet 2021-01-17 17:34:24 CET
So, in Plasma,
under Systemsettings5 => Hardware => Bluetooth
Here you can add bluetooth devices.

Before, open a Konsole, type
$ su -
# journalctl -f

Leave the console opened and under systemsetttings5, try adding a new bluetooth connection.

Add output from console here.
Comment 8 Aurelien Oudelet 2021-01-28 21:15:59 CET
So, what's the status of this?

Keywords: (none) => NEEDINFO

Comment 9 John W 2021-01-31 09:11:53 CET
I was able to add my bluetooth devices except the XBox One Controller.  The connection was sometimes dropped.
Comment 10 John W 2021-02-01 00:53:18 CET
It was dropped sometimes on my phone and tablet.  Never got the Xbox controller connected.
Comment 11 Aurelien Oudelet 2021-02-01 14:38:57 CET
No journal, meanwhile, how can we help you.

But, I do see this in Original Comment:

Vendor: ‎Intel Corp.
Description: ‎Bluetooth wireless interface
Media class: ‎Wireless|Radio Frequency|Bluetooth
Connection
Bus: ‎USB
Bus PCI #: ‎6
PCI device #: ‎4
Vendor ID: ‎0x8087
Device ID: ‎0x0a2b
Misc
Module: ‎btusb

It is found.
But, this message:
> No device can be found for this connection type

Where did it come from? Plasma? Systemsettings5 Module Bluetooth?

I think there are too many devices on your system. Please test with only one and report back.
It could be a bug in the Plasma Module that it can't see correct device.
Is your bluetooth internal card relied via USB to motherboard?
Can your Power System Unit deliver sufficient power to all your devices?

Keywords: NEEDINFO => (none)

Comment 12 Aurelien Oudelet 2021-03-17 15:31:50 CET
Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released.

Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information.

Closing as OLD.

Resolution: (none) => OLD
Status: NEW => RESOLVED


Note You need to log in before you can comment on or make changes to this bug.