Description of problem: I can configure my Samsung C410W color laser printer, but when I print to it (even the test page during the configuration process) the printer always prints a page with the content SPL-C ERROR - Illegal Resolution POSITION : 0xff6a (65386) SYSTEM : src/xl_tbi LINE : 858 VERSION : SPL-C 5.59.01 06-19-2013 Notes: 1. This printer is not contained in the standard list of drivers, its driver needs to be manually installed from a package downloaded from the Samsung (resp. HP) support site at https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-C4010ND/uld_V1.00.39_01.17.tar.gz 2. On Mageia-6 both installation and printing work without problem. 3. On cauldron, system-config-printer proposes as connection "IPP", which needs to be corrected to "AppSocket/HP JetDirect" - otherwise a connection is not established. 4. Since, with the same device-specific driver (and the same .ppd file), printing works in Mageia-6 but not in Mageia-7, it is likely that some other Samsung-specific component causes the problem (when the Samsung 410 is configured, some ten packages are pulled in, several of them referring to Samsung printers). Googling for "Samsung SPL-C error" indicates that Samsung SPL error messages are quite frequent both on Linux and Windows, but no evident reason stands out. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Download and install the driver 2. Standard printer configuration procedure with system-config-printer, setting "Connection" to "AppSocket/HP JetDirect" (network printer in my case) 3. print a page - for instance the printer testpage I use - and have access to - the Samsung 410 printer only when I am on vacation with my family - presently that ends in 10 days. But I think it is important to document the problem and file a bug - very probably other Samsung printers will be concerned.
Created attachment 11100 [details] console output while doing command-line system-config-printer
Assigning to the registered maintainer, CC'ing three submitters
CC: (none) => geiger.david68210, luigiwalser, marja11, tmbAssignee: bugsquad => mageia
> ... presently that ends in 10 days Please forget this: I will take the printer with me when I go back to Geneva.
In the meantime I have - Googled for other instances of this problem happening and found several on other Linux distros, e.g. https://askubuntu.com/questions/1141036/printer-problems-with-samsung-c410w-after-upgrade-to-19-04 - Eliminated the hypotheses (suggestions by google hits) on not sufficiently short cables (problem arrives also if configured as network printer - wired net) - Verified that the printer works perfectly on Windows 10 (and - using windows - updated the printer firmware) (no improvment on Linux) - Realised that the printer is not very popular among Linux users, - Decided that I am loosing my time (I have ordered an hp MFP M281fdw as a replacement) - dito for the time of the bug squad. What keyword to use for closing the bug ?
WONTFIX or OLD.
See comment 4
Resolution: (none) => OLDStatus: NEW => RESOLVED