Bug 24626 - trying to change printer driver locks printer utility "Print settings"
Summary: trying to change printer driver locks printer utility "Print settings"
Status: NEW
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: release_blocker normal
Target Milestone: Mageia 8
Assignee: Mageia tools maintainers
QA Contact:
Depends on:
Reported: 2019-04-05 22:47 CEST by ben mcmonagle
Modified: 2020-09-19 18:03 CEST (History)
4 users (show)

See Also:
Source RPM: system-config-printer
Status comment:


Description ben mcmonagle 2019-04-05 22:47:32 CEST
Description of problem: After installing a printer via "Print settings"  using "recommended drivers", test page incorrectly printed. 
opened "Print Settings" from application menu launcher.
double clicked the printer icon to bring up "printer properties" 
click "change" beside "Make and Model"
at prompt enter correct password
Change driver page presented, with "searching for drivers" notice: please wait.
and wait - maybe forever
after pressing cancel or close "x" a window comes up "this application is busy and not responding. do you want to terminate?

you cannot delete the printer from this application.

running the MCC  configure printing works correctly 

Version-Release number of selected component (if applicable):

How reproducible: always

Steps to Reproduce:
1.install a printer via "Print settings"
2. try to change the printer from within the same application, by deleting or changing driver.
3. Invoke MCC and configure printing..
4. attempt to delete printer -yes, change driver -yes
ben mcmonagle 2019-04-05 22:48:06 CEST

Keywords: (none) => 7beta3

Comment 1 Marja Van Waes 2019-04-06 10:24:06 CEST
This is about system-config-printer, right?

CC: (none) => mageia, marja11
Assignee: bugsquad => mageiatools
Source RPM: (none) => system-config-printer

Comment 2 ben mcmonagle 2019-05-13 01:27:36 CEST
(In reply to Marja Van Waes from comment #1)
> This is about system-config-printer, right?

Possibly, but why it does not work from the application menu launcher, but ok from MCC?

Gnome on Wayland
Comment 3 papoteur 2019-05-13 08:37:33 CEST
It could be related to bug 19498.

CC: (none) => yves.brungard_mageia

Comment 4 ben mcmonagle 2019-06-19 09:11:39 CEST

tried lightdm / xfce - failed.
fails when invoked from application menu launcher (print settings)
fails when system-config-printer invoked from a user terminal.

works when system-config-printer invoked from a root terminal.
works when mcc invoked from user terminal. 
works when mcc invoked from a root terminal

Priority: Normal => release_blocker
Keywords: 7beta3 => 7RC

Comment 5 Aurelien Oudelet 2020-08-15 16:23:13 CEST
Is this still valid today ?

CC: (none) => ouaurelien

Comment 6 ben mcmonagle 2020-08-16 05:25:58 CEST
sadly, valid for Mga8.

Plasma, 32
Aurelien Oudelet 2020-09-19 17:53:20 CEST

Target Milestone: --- => Mageia 8
Keywords: 7RC => (none)

Comment 7 Aurelien Oudelet 2020-09-19 18:03:32 CEST

This is release_blocker for a reason.
Making Mageia even better than ever is best direction.
In order to do right thing, this bug should be examined and fixed as soon as possible.

Packagers, please change the status to "Assigned" when you are working on this.

We will make a decision on the relevance of the release_blocker tag on 1st October 2020 QA meeting.

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