Bug 2375 - installation stall failure
Summary: installation stall failure
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 1
Hardware: i586 Linux
Priority: Normal critical
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords: NEEDINFO
Depends on:
Blocks:
 
Reported: 2011-08-05 16:43 CEST by e l
Modified: 2011-12-05 12:01 CET (History)
3 users (show)

See Also:
Source RPM: draklive-install
CVE:
Status comment:


Attachments

Description e l 2011-08-05 16:43:13 CEST
Mageia 1 (gnome europe 1) was tried and
 failed. Using dell inspiron 1525 the installation process stalled,
 causing freeze of flashing caps lock keyboard light. In comparison,
 mandriva 20102 was successful.
Comment 1 Manuel Hiebel 2011-08-05 23:59:28 CEST
attach the file /root/drakx/report.bug.gz
Comment 2 Manuel Hiebel 2011-08-06 13:28:02 CEST
Forget the comment 1, indeed you don't have Mageia installed sorry :)

For bugs related to the traditional installer, DrakX (i.e. the Free DVD, not the Live CD's), the reporter should provide the file /root/drakx/report.bug.gz as an attachment. An easy way for doing this is ask the reporter to switch to console 2 (by pressing âCtrl-Alt-F2â) during installation, put a floppy in floppy drive or plug a USB key/stick and type âbugâ then press Enter. It will put report.bug on the floppy/key. 

(take from http://mageia.org/wiki/doku.php?id=triage_guide#installer-related_bugs)
Comment 3 Manuel Hiebel 2011-08-06 13:28:32 CEST
Forget the comment 1, indeed you don't have Mageia installed sorry :)

For bugs related to the traditional installer, DrakX (i.e. the Free DVD, not the Live CD's), the reporter should provide the file /root/drakx/report.bug.gz as an attachment. An easy way for doing this is ask the reporter to switch to console 2 (by pressing âCtrl-Alt-F2â) during installation, put a floppy in floppy drive or plug a USB key/stick and type âbugâ then press Enter. It will put report.bug on the floppy/key. 

(take from http://mageia.org/wiki/doku.php?id=triage_guide#installer-related_bugs)

Keywords: (none) => NEEDINFO

Comment 4 Samuel Verschelde 2011-10-01 10:09:42 CEST
The reporter is talking about the live CD AFAIK, not DVD installer.

CC: (none) => stormi

Comment 5 Marja Van Waes 2011-12-03 18:08:28 CET
@ blino

We don't know what additional information to ask, there is nothing in our triage guide about installing from a live cd

Assigning to you.

Feel free to assign back, telling us what information we should have asked for.

Keywords: NEEDINFO => (none)
CC: (none) => marja11
Component: Installer => RPM Packages
Source RPM: (none) => draklive-install

Comment 6 Marja Van Waes 2011-12-03 18:21:23 CET
Oops, and now I can think of a question

@ e l

Did you control the checksums of the iso before burning it and did you let K3b, or whatever you used, check the cd after burning?
Comment 7 Marja Van Waes 2011-12-03 18:24:52 CET
(In reply to comment #6)
> Oops, and now I can think of a question
> 
> @ e l
> 
> Did you control the checksums of the iso before burning it and did you let K3b,
> or whatever you used, check the cd after burning?

@ blino

It seems I didn't assign, as I thought I did in comment 5, but it is better this way. Any suggestions you have are welcome, though

Keywords: (none) => NEEDINFO
CC: (none) => mageia

Comment 8 Marja Van Waes 2011-12-04 12:14:58 CET
e l replied in a mail:

> During 10 years of using mandrake, never checked the cd! Have
> successfully installed mandriva, opensuse, redhat.

Well, please try again with a checked iso and when starting to burn the CD, please use the option to verify the CD

Maybe it would be even better to try Mga2Alpha1 

http://blog.mageia.org/en/2011/11/25/mageia-2-alpha1-ready-for-testing/

> After many attempts, could not sign in, password rejected even after reset!!!

Someone who installed Mga2Alpha1 CD in Virtual Box reported a problem with the keyboard https://bugs.mageia.org/show_bug.cgi?id=3510

If you keep having this problem: which keyboard did you choose, could this be bug 3510?
Comment 9 Marja Van Waes 2011-12-05 12:01:10 CET
e l sent a mail:

> > Well, please try again with a checked iso and when starting to burn the CD,
> > please use the option to verify the CD
> >
> I'm sorry, but if mageia cannot allow creation of a cd, this does not
> give confidence!

> > Maybe it would be even better to try Mga2Alpha1
> >
> For now, will not to use mageia; I found other distributions that
> worked first time.

So closing this bug as OLD

Status: NEW => RESOLVED
Resolution: (none) => OLD


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