Description of problem: Good day. After upgrade from Mageia5 to Mageia6, I have an inexplicable conduct of built-in sound-card. About hardware – report from lshw -short, file sysinfo_short.txt First – I noticed the “Audio Volume” widget blinks about 5-8 times per 10 seconds. Pop-up menu of it – blinks too. If I try to do some settings with “Audio and Video – System Settings”, there are frame with “Default Audio Playback Device Preference” - blinks when I try to choose and tune the “8 Series/C220 Series Chipset High Definition Audio Controller” (on video it’s “Встроенное аудио», not with HDMI). Video, where you can see described problem - https://yadi.sk/i/KTtQLUJvSOlnmQ So, now it’s impossible to use built-in sound-card. I’ve tried to install Mageia6 (not upgrade from Mageia5) – the same result. Starting with live-DVD Mageia6, gives bad result of built-in sound-card work too. Hardware seems Ok: built-in sound-card works good with Mageia5 and Windows. Probably, problem in the driver of sound-card, snd_hda_intel. Thanks.
Created attachment 10368 [details] sysinfo
sysinfo - sysinfo_short.txt
Hi Levchenko Roman, This looks like bug 21284 Please check whether you have phonon4qt5-gstreamer and phonon-gstreamer-common installed.
CC: (none) => marja11
Hi, Levchenko! I haven't seen you here before, but I wish you a warm welcome to the Mageian family. :) This is by no means any pun intended, but I do wish that in the future before opening a new report you don't delete or change the pre written rows in the template as those are made to make it easier for other people also using the same hardware to reproduce the issue. Like for instance if you've booted a Live version of Mageia with any of the Desktop Environments that we have to see if it works there. That way we get rid of any possible time spill looking in the wrong place. Once again, I just mean this as constructive criticism.
CC: (none) => hamnisdude
(In reply to Marja Van Waes from comment #3) > Hi Levchenko Roman, > > This looks like bug 21284 > > Please check whether you have phonon4qt5-gstreamer and > phonon-gstreamer-common installed. Good day. Yes, the packeges you've asked were already installed while I did video.
(In reply to Kristoffer Grundström from comment #4) > Like for instance if you've booted a Live version of Mageia with any of the > Desktop Environments that we have to see if it works there. Good day. Do you mean just video with Live-DVD started, or some other special information, that can be useful?
(In reply to Levchenko Roman from comment #6) > (In reply to Kristoffer Grundström from comment #4) > > > Like for instance if you've booted a Live version of Mageia with any of the > > Desktop Environments that we have to see if it works there. > > Good day. > Do you mean just video with Live-DVD started, or some other special > information, that can be useful? Yes, just boot any of the Live DVD's and try to reproduce the issue.
(In reply to Kristoffer Grundström from comment #7) > Yes, just boot any of the Live DVD's and try to reproduce the issue. Good day/ Here is the video with Live-DVD started https://yadi.sk/i/qfnnVnGV72ea0g It's short. but there you can see an issue I've described in first comment.
I saw your video, but you didn't seem to play a file. You just fiddled with the speaker settings and most of all, you didn't test each option. I'd install vlc-debuginfo and then open VLC in a terminal and play a file plus fiddle with the Plasma audio settings and test which option that works.
(In reply to Kristoffer Grundström from comment #9) > I saw your video, but you didn't seem to play a file. You just fiddled with > the speaker settings and most of all, you didn't test each option. > > I'd install vlc-debuginfo and then open VLC in a terminal and play a file > plus fiddle with the Plasma audio settings and test which option that works. I used VLC for screencasting, not for plaing. But I'll try to use your recommendation a bit later.
(In reply to Kristoffer Grundström from comment #9) (In reply to Marja Van Waes from comment #3) Please, sorry I wasted your time. In fact - it's my mistake. The audio-jack on motherboard was broken, that's why I could't make a built-in sound-card working. After soldering the contacts of audio-jack - built-in sound-card works good and stable, the issue is disappeared. Some details. The issue appeared at the same time with upgrade from Mageia5. As I've wrote, a built-in sound-card worked on Mageia5 to Mageia6. In BIOS a built-in sound-card presents and seems good, in hardware tests that microchip seems not broken and fully operational - it deceived me. So, when the audio-jack is connected, an issue don't appear. From the other side: on video it looks not like "disconnected" or "not connected" about audio-jack, but it looks like broken built-in sound-card or incorrect working driver of sound-card. It can make deceived somebody else... Ones againe - sorry I wasted your time, and thank you for supporting.
A little correction. Instead: The issue appeared at the same time with upgrade from Mageia5. As I've wrote, a built-in sound-card worked on Mageia5 to Mageia6. Must be: The issue appeared at the same time with upgrade from Mageia5 to Mageia6. As I've wrote, a built-in sound-card worked on Mageia5.
(In reply to Levchenko Roman from comment #11) > (In reply to Kristoffer Grundström from comment #9) > (In reply to Marja Van Waes from comment #3) > > Please, sorry I wasted your time. In fact - it's my mistake. > The audio-jack on motherboard was broken, that's why I could't make a > built-in sound-card working. > After soldering the contacts of audio-jack - built-in sound-card works good > and stable, the issue is disappeared. > No problem, such things happen to us, too ;-) Thanks a lot for telling us the problem isn't in Mageia!
Resolution: (none) => INVALIDStatus: NEW => RESOLVED