Bug 23106 - impossibility to establish a communication with skypeforlinux-8.22.0.2-1
Summary: impossibility to establish a communication with skypeforlinux-8.22.0.2-1
Status: RESOLVED INVALID
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 6
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords: NEEDINFO
Depends on:
Blocks:
 
Reported: 2018-06-01 16:46 CEST by peter lawford
Modified: 2018-06-20 18:47 CEST (History)
4 users (show)

See Also:
Source RPM: skypeforlinux-8.22.0.2-1
CVE:
Status comment:


Attachments

Description peter lawford 2018-06-01 16:46:24 CEST
Description of problem:
when attempt to establish a communication with skypeforlinux-8.22.0.2-1, it rings about 2 times, and the communication is soon cancelled with the message: "your connection is too weak, try later"
this bug appeared from skype version 8.20 (skype fine worked until version 8.18)
my internet connection: optical fiber with speed 800Mb/s (officially 100Mb/s)
I have also a skype-8.22.0.2 on my laptop under Windows7, and it works fine; hence, it's not an internet problem, by typically a skypeforlinux problem.
I'd just have a long chat with skype customers service, and they will look at the problem.
But it's perhaps a bug of mageia6 (voip problem)

skypeforlinux definitely doesn't work with mageai5 

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.
Comment 1 Kristoffer Grundström 2018-06-01 19:33:46 CEST Comment hidden (obsolete)

CC: (none) => hamnisdude

Comment 2 Marja Van Waes 2018-06-01 20:12:08 CEST
@ Kristoffer
Peter filed this bug against Mageia 6, he only added that skypeforlinux doesn't work at all in 5, after saying "But it's perhaps a bug of mageia6 (voip problem)" ;-)

@ Peter, do you see any errors in a terminal/konsole after having started skypeforlinux from it and then tried to make a connection?

And if you start, as root, 

     journalctl -f

and then try to establish a connection, do you maybe see a(nother) relevant error there?

@ AL13N

CC'ing you, because I remember you've been doing things with voip. I have no idea how to find out whether there's a problem with voip in Mageia and I hope you'll read this & have time to help.

@ sander85

Or, since you maintained get-skype in the past, maybe you can help find out whether there's a bug in _Mageia_ that affects skypeforlinux?

Keywords: (none) => NEEDINFO
CC: (none) => alien, mageia, marja11

Comment 3 peter lawford 2018-06-01 23:54:38 CEST
(In reply to Marja Van Waes from comment #2)
> @ Kristoffer
> Peter filed this bug against Mageia 6, he only added that skypeforlinux
> doesn't work at all in 5, after saying "But it's perhaps a bug of mageia6
> (voip problem)" ;-)
> 
> @ Peter, do you see any errors in a terminal/konsole after having started
> skypeforlinux from it and then tried to make a connection?
> 
> And if you start, as root, 
> 
>      journalctl -f
> 
> and then try to establish a connection, do you maybe see a(nother) relevant
> error there?
> 
> @ AL13N
> 
> CC'ing you, because I remember you've been doing things with voip. I have no
> idea how to find out whether there's a problem with voip in Mageia and I
> hope you'll read this & have time to help.
> 
> @ sander85
> 
> Or, since you maintained get-skype in the past, maybe you can help find out
> whether there's a bug in _Mageia_ that affects skypeforlinux?

no problem when opening skype in a terminal, skypeforlinux normally opens
but I looked at this problem with google on the web, and it seems that other people, not necessarily with linux, have the same problem, as:

https://answers.microsoft.com/en-us/skype/forum/skype_mac-skype_callms-skype_audioms/new-skype-error-message-your-internet-connection/eaebe63d-e031-4c14-bfe4-205ff505aa8e

who meets the same problem with Mac OS and (he says) a very fast internet.
it seems it's a typically skype problem
I have no router but an internet box, no proxy, no firewall,...

following the advise in:
https://answers.microsoft.com/en-us/skype/forum/skype_mac-skype_callms-skype_audioms/connection-too-weak/57a2239c-aaae-47a8-917f-5ebd2da5d421

I have uninstalled skype, rebooted my system and reinstall skype, but the bug is not yet fixed
since Skype is a Microsoft product, I think the best way to use it is with Windows
Comment 4 Marja Van Waes 2018-06-02 22:00:39 CEST
(In reply to peter lawford from comment #3)

Thanks for the feedback!

> it seems that other
> people, not necessarily with linux, have the same problem, as:
> 
> https://answers.microsoft.com/en-us/skype/forum/skype_mac-skype_callms-
> skype_audioms/new-skype-error-message-your-internet-connection/eaebe63d-e031-
> 4c14-bfe4-205ff505aa8e
> 
> who meets the same problem with Mac OS and (he says) a very fast internet.
> it seems it's a typically skype problem
> I have no router but an internet box, no proxy, no firewall,...
> 

And none of our Mumble (a VOIP application of which I'm sure it's used) users reported a similar issue as yours.

So, there's no longer a reason to believe that there's a problem with VOIP in Mageia. Closing.

Resolution: (none) => INVALID
Status: NEW => RESOLVED

Comment 5 peter lawford 2018-06-04 14:39:17 CEST
(In reply to Marja Van Waes from comment #4)
> (In reply to peter lawford from comment #3)
> 
> Thanks for the feedback!
> 
> > it seems that other
> > people, not necessarily with linux, have the same problem, as:
> > 
> > https://answers.microsoft.com/en-us/skype/forum/skype_mac-skype_callms-
> > skype_audioms/new-skype-error-message-your-internet-connection/eaebe63d-e031-
> > 4c14-bfe4-205ff505aa8e
> > 
> > who meets the same problem with Mac OS and (he says) a very fast internet.
> > it seems it's a typically skype problem
> > I have no router but an internet box, no proxy, no firewall,...
> > 
> 
> And none of our Mumble (a VOIP application of which I'm sure it's used)
> users reported a similar issue as yours.
> 
> So, there's no longer a reason to believe that there's a problem with VOIP
> in Mageia. Closing.

I have installed an old version of skypeforlinux: get-skypeforlinux-8.18.0.6-1
I have found on the rosa's site, and it seems to work; I recall that rosa is a russian fork of mandriva

Status: RESOLVED => REOPENED
Resolution: INVALID => (none)

Comment 6 katnatek 2018-06-04 19:09:50 CEST
(In reply to peter lawford from comment #5)
> I have installed an old version of skypeforlinux:
> get-skypeforlinux-8.18.0.6-1
> I have found on the rosa's site, and it seems to work; I recall that rosa is
> a russian fork of mandriva

If 8.18 works and 8.22 don't then the issue is in 8.22 not in mageia
Comment 7 Marja Van Waes 2018-06-04 21:43:29 CEST
(In reply to katnatek from comment #6)
> (In reply to peter lawford from comment #5)
> > I have installed an old version of skypeforlinux:
> > get-skypeforlinux-8.18.0.6-1
> > I have found on the rosa's site, and it seems to work; I recall that rosa is
> > a russian fork of mandriva
> 
> If 8.18 works and 8.22 don't then the issue is in 8.22 not in mageia

Indeed.

Besides, two of our developers told me today that Skype uses its _own_ protocol instead of an open source protocol for VoIP like SIP, so 8.22 not working cannot be caused by a flaw in a Mageia VoIP package.

Status: REOPENED => RESOLVED
Resolution: (none) => INVALID

Comment 8 peter lawford 2018-06-05 00:15:47 CEST
I totally agree with you all the more so I tried today the last version of web.skype encapsulated in chrome browser, and it works very well
I think it's the best solution to use skype: open chrome browser and type web skype in google, and skype opens; you can save it in your bookmarks; I expect soon to receive news from the technical squad of skype, and I let you inform
Comment 9 peter lawford 2018-06-20 18:47:08 CEST
bug fixed with the new version skypeforlinux-8.24.0.2-1

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