Bug 21538 - skypeforlinux no longer work for mageia 5 and 6 since beginning august
Summary: skypeforlinux no longer work for mageia 5 and 6 since beginning august
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 6
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Sander Lepik
QA Contact:
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-15 14:19 CEST by peter lawford
Modified: 2018-09-12 13:01 CEST (History)
3 users (show)

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Source RPM:
CVE:
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Description peter lawford 2017-08-15 14:19:32 CEST
Description of problem:
end june 2017 I've installed skypeforlinux-64.rpm since get-skype is became obsolete (this installation is advised in the mageia migration guide).
for 2 or 3 weeks, it no longer works with both mageia 5 and 6:
-when receiving a call, I hear the call ring but the call window is not displayed, and hence I can'pick up
-when using skype-call-tes, I don't hear my message back
-when I call somebody I can hear him, but he can't hear me
my mike well works, I have checked it with pavucontrol
lib64secret is installed on mageia 5 and 6

and I repeat that skypeforlinux did fine work with mageia 5 (at this time I had not yet installed mga6) during july 2017

I have no file to attach


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Comment 1 Marja Van Waes 2017-08-16 12:47:38 CEST
Our get-skype package was obsoleted

http://svnweb.mageia.org/packages/obsolete/get-skype/

with the reason " This version of Skype is dead"

I don't know whether there's another version available for Linux, for which a new get-skype package could be created.

I can't find a working download link for a skype rpm on https://www.skype.com/en/download-skype/skype-for-computer/ nor anywhere else on that site.

@ Sander

Assigning to you because you'll know more than me. If there's a new version and new get-skype could be created, but you don't have time to do it, then please reassign to pkg-bugs@m.o

Assignee: bugsquad => mageia
Source RPM: skypeforlinux-64.rpm => get-skype
CC: (none) => marja11

Comment 2 Sander Lepik 2017-08-16 13:21:42 CEST
This is the link for downloading: https://go.skype.com/linux.rpm

I don't plan to create a new package but we try to make it possible to install this rpm from skype.com (we have already created some virtual provides to make the install more smooth).

But about the problem - well, it's a binary package and I have no idea how to debug or fix it. I think it's best to use the support options from Help menu in skypeforlinux.
Sander Lepik 2017-08-16 13:22:13 CEST

Source RPM: get-skype => (none)

Comment 3 peter lawford 2017-08-16 13:46:28 CEST
installation of skypeforlinux-64.rpm asks lib64secrets; even if the latter is already installed, it is not recognized; the way to install skypeforlinux-64.rpm is: rpm -ivh --nodeps skypeforlinux-64.rpm
but the best way is to download skypeforlinux-64.deb, to transform it into a rpm with:  alien --to-rpm skypeforlinux-64.deb and the return is:
skypeforlinux-5.4.0.1-2.x86_64.rpm
which can be installed with urpmi without any trouble; "cherry on the cake", this method provides the version number
but it doesn't correctly work (see description above); sometimes, that works, but most of times not
I tried to implement the skype plugins (new web skype version) in the browser google-chrome: the results are the same
wait and see
Comment 4 Guy Gallagher 2017-08-17 03:08:24 CEST
Some observations regarding the new skype version:

Worked flawlessly on my Dell laptop from day 1, merely installed the rpm (skypeforlinux-64.rpm), version 5.4.0.1. This hardware has built-in webcam and microphone.

On two desktops (Mageia 6, OpenSuse Leap 42.2), using a USB webcam, I had the same issues Peter reports wrt sound (microphone does not work). Verified that the webcam microphone works flawlessly in non-skype context (video capture, etc.).

On the download page (https://www.skype.com/en/download-skype/skype-for-linux/) is a hyperlink for system requirements. The one that caught my eye is this one:

"Either a built-in or external microphone is required for voice calls."

So, USB webcam mike is no good?...

I liberated a microphone from my son's machine and plugged it in. And, everything is now working - I've initiated calls, received them, video and audio is all working.

CC: (none) => guy.gallagher

Comment 5 peter lawford 2017-08-18 14:14:27 CEST
(In reply to Guy Gallagher from comment #4)
> Some observations regarding the new skype version:
> 
> Worked flawlessly on my Dell laptop from day 1, merely installed the rpm
> (skypeforlinux-64.rpm), version 5.4.0.1. This hardware has built-in webcam
> and microphone.
> 
> On two desktops (Mageia 6, OpenSuse Leap 42.2), using a USB webcam, I had
> the same issues Peter reports wrt sound (microphone does not work). Verified
> that the webcam microphone works flawlessly in non-skype context (video
> capture, etc.).
> 
> On the download page
> (https://www.skype.com/en/download-skype/skype-for-linux/) is a hyperlink
> for system requirements. The one that caught my eye is this one:
> 
> "Either a built-in or external microphone is required for voice calls."
> 
> So, USB webcam mike is no good?...
> 
> I liberated a microphone from my son's machine and plugged it in. And,
> everything is now working - I've initiated calls, received them, video and
> audio is all working.

you're lucky; I have a headphone Sennheiser pc 323D G4GAME with incorporated mike and linked to PC through its own soundcard/amplifier which is USB
it worked very well withe the old skype version (get-skype mga package), but not at all with skypeforlinux (I've checked my mike OK with pavucontrol)
I've unplugged this headphone from its soundcard and plugged it directly on the MB incorporated soundcard at the back of the machine, and, with pavucontrol, turned off sennheiser 3D G4GAME and turned on the internal MB sound card: nothing has changed! skype no longer works.
I don't know what to do
Comment 6 Guy Gallagher 2017-08-18 15:12:26 CEST
(In reply to peter lawford from comment #5)
> (In reply to Guy Gallagher from comment #4)
> > Some observations regarding the new skype version:
> > 
> > Worked flawlessly on my Dell laptop from day 1, merely installed the rpm
> > (skypeforlinux-64.rpm), version 5.4.0.1. This hardware has built-in webcam
> > and microphone.
> > 
> > On two desktops (Mageia 6, OpenSuse Leap 42.2), using a USB webcam, I had
> > the same issues Peter reports wrt sound (microphone does not work). Verified
> > that the webcam microphone works flawlessly in non-skype context (video
> > capture, etc.).
> > 
> > On the download page
> > (https://www.skype.com/en/download-skype/skype-for-linux/) is a hyperlink
> > for system requirements. The one that caught my eye is this one:
> > 
> > "Either a built-in or external microphone is required for voice calls."
> > 
> > So, USB webcam mike is no good?...
> > 
> > I liberated a microphone from my son's machine and plugged it in. And,
> > everything is now working - I've initiated calls, received them, video and
> > audio is all working.
> 
> you're lucky; I have a headphone Sennheiser pc 323D G4GAME with incorporated
> mike and linked to PC through its own soundcard/amplifier which is USB
> it worked very well withe the old skype version (get-skype mga package), but
> not at all with skypeforlinux (I've checked my mike OK with pavucontrol)
> I've unplugged this headphone from its soundcard and plugged it directly on
> the MB incorporated soundcard at the back of the machine, and, with
> pavucontrol, turned off sennheiser 3D G4GAME and turned on the internal MB
> sound card: nothing has changed! skype no longer works.
> I don't know what to do

Ouch. FWIW, I managed to get my webcam (Logitech C270) working by changing the input device to the cam in pavucontrol while a skype call to Echo/Sound Test Service was in progress (without the call in progress, no input devices were displayed). Hope you can sort this out.
Comment 7 ian howarth 2017-09-05 15:06:45 CEST
Another skype funny after installing Mageia 6 on a laptop (built-in camera/microphone) and desktop (logitech USB camera/mike):

Works just fine on the laptop.

Much frustration with the desktop:  everything *seemed* to work (e.g., with pavucontrol i can see that the recording device [camera mike] is recording), but no playback from call testing service.   Same for plug-in headset (old-world mike/headphone sockets).

Discovered, more or less by accident, that starting skyeforlinux *from the command line* works (with either webcam or headset)!

Starting from the applications-menu gui **with the identical command** (basically:  removing the %U argument from the default) still does not work.

Say what?!

CC: (none) => ihowarth

Comment 8 peter lawford 2017-09-10 12:57:59 CEST
(In reply to ian howarth from comment #7)
> Another skype funny after installing Mageia 6 on a laptop (built-in
> camera/microphone) and desktop (logitech USB camera/mike):
> 
> Works just fine on the laptop.
> 
> Much frustration with the desktop:  everything *seemed* to work (e.g., with
> pavucontrol i can see that the recording device [camera mike] is recording),
> but no playback from call testing service.   Same for plug-in headset
> (old-world mike/headphone sockets).
> 
> Discovered, more or less by accident, that starting skyeforlinux *from the
> command line* works (with either webcam or headset)!
> 
> Starting from the applications-menu gui **with the identical command**
> (basically:  removing the %U argument from the default) still does not work.
> 
> Say what?!

skype works fine on my laptop too, since it is under windows7; with mageia6, sometimes it works, sometimes not; I've just finished a long talk, with video, with a friend in one another country; the communication and video quality were excellent, but no playback from call test one half an hour before.
Comment 9 Sander Lepik 2018-09-12 09:13:09 CEST
There's nothing I can do about this bug, so closing...

Status: NEW => RESOLVED
Resolution: (none) => OLD

Comment 10 peter lawford 2018-09-12 13:01:58 CEST
(In reply to Sander Lepik from comment #9)
> There's nothing I can do about this bug, so closing...

has been solved for a long, long time, since skype-8.24 (today skype-8.30) has been released

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