Bug 20913 - After live system upgrade, Mga 5.1 to Mga 6, Mate and Gnome DE wont login
Summary: After live system upgrade, Mga 5.1 to Mga 6, Mate and Gnome DE wont login
Status: RESOLVED FIXED
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: All Packagers
QA Contact:
URL:
Whiteboard:
Keywords: 6RC
Depends on:
Blocks:
 
Reported: 2017-05-23 09:57 CEST by Ben McMonagle
Modified: 2019-02-04 23:48 CET (History)
2 users (show)

See Also:
Source RPM: task-mate
CVE:
Status comment:


Attachments
log of upgrade (127.25 KB, application/x-xz)
2017-06-03 10:10 CEST, Ben McMonagle
Details
log of login attempts, Mate, gnome on wayland, gnome on Xorg, (19.83 KB, application/x-xz)
2017-06-18 08:38 CEST, Ben McMonagle
Details

Description Ben McMonagle 2017-05-23 09:57:07 CEST
Description of problem: After Distribution Upgrade (mgaapplet) or Upgrade Via Mageia mirror (https://wiki.mageia.org/en/QA_process_for_testing_upgrades) of Mga 5.1, Mate and Gnome DE will not login, re-present greeter. 
Changing from sddm to gdm made no difference. 

Initial system is Mga5.1 all DE, servers and workstations less development and network computer(client) 


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.set up Mga system (all DE, servers and workstations less development and network computer(client) and update to latest
2.Upgrade system using either Mageia mirror method or mgaapplet method
3.upon reboot, attempt to login to Mate or Gnome DE
Ben McMonagle 2017-05-23 09:57:34 CEST

Keywords: (none) => 6RC

Comment 1 Marja Van Waes 2017-05-28 06:16:05 CEST
Hi Ben,

Can you please attach the journalctl output from when you started the upgrade until right after the failed login?

Please use the following command (as root) and adjust times and dates as needed:

 journalctl -a --since="2017-05-22 22:00" --until="2017-05-23 09:00" > log.txt

and then compress the log with xz

 xz log.txt

and attach log.txt.xz to this bug report.

Thanks :-)

Keywords: (none) => NEEDINFO
CC: (none) => marja11

Comment 2 Ben McMonagle 2017-06-03 10:10:58 CEST
Created attachment 9385 [details]
log of upgrade

note : task-mate metapackage is not installed
       task-mate-minimal is installed

       task-gnome metapackage is not installed
       task-gnome-minimal is installed
Comment 3 Ben McMonagle 2017-06-05 03:55:10 CEST
Distribution Upgrade from 5.1 Mate only DE in virtualbox - i586 and x86-64  both fail.

both are missing "task-mate" package upon reboot.

login to Icewm is ok
Comment 4 Marja Van Waes 2017-06-05 10:08:42 CEST
(In reply to ben mcmonagle from comment #2)
> Created attachment 9385 [details]
> log of upgrade
> 
> note : task-mate metapackage is not installed
>        task-mate-minimal is installed
> 
>        task-gnome metapackage is not installed
>        task-gnome-minimal is installed

Does installing task-gnome and task-mate fix it?

(In reply to ben mcmonagle from comment #3)
> Distribution Upgrade from 5.1 Mate only DE in virtualbox - i586 and x86-64 
> both fail.
> 
> both are missing "task-mate" package upon reboot.
> 
> login to Icewm is ok

Assigning to the Mate maintainer.

I didn't really read the logs you attached, but if there isn't a common cause, then this report may need to be cloned for the similar Gnome issue.

CC'ing Gnome maintainer(s)

Source RPM: (none) => task-mate
Keywords: NEEDINFO => (none)
Assignee: bugsquad => tarakbumba
CC: (none) => gnome

Comment 5 Ben McMonagle 2017-06-05 10:44:16 CEST
I have just completed 4 virtualbox upgrades.

2 x Mate single DE (Mga 5.1 i586 and x86_64)

2 x Gnome single DE (Mga 5.1 i586 and x86_64)

The Gnome ones upgraded without issue, both Mate failed.

Logging in to Icewm, installing task-mate via MCC fixed the issue.
logout to lightdm greeter, choose Mate and login successful.

As there is now version freeze, I will attempt (again) the all DE upgrade and see how it pans out
Comment 6 Marja Van Waes 2017-06-05 12:06:03 CEST
(In reply to ben mcmonagle from comment #5)
> I have just completed 4 virtualbox upgrades.
> 
> 2 x Mate single DE (Mga 5.1 i586 and x86_64)
> 
> 2 x Gnome single DE (Mga 5.1 i586 and x86_64)
> 
> The Gnome ones upgraded without issue, both Mate failed.

Thanks, adjusting the summary of this report.
> 
> Logging in to Icewm, installing task-mate via MCC fixed the issue.
> logout to lightdm greeter, choose Mate and login successful.
> 
> As there is now version freeze, I will attempt (again) the all DE upgrade
> and see how it pans out

Summary: After live system upgrade, Mga 5.1 to Mga 6, Mate and Gnome DE wont open => After live system upgrade, Mga 5.1 to Mga 6, Mate DE wont open, installing task-mate fixes the problem (task-mate-minimal is installed)

Comment 7 Ben McMonagle 2017-06-07 12:04:30 CEST
ok,

upgraded both i586 and x86_64 all DE systems.

x86_64 upgraded without issue, all DE login - ok

i586, again Mate and Gnome failed to login.

with the all DE upgrade, adding task-gnome and task-mate do NOT allow login to either DE (sddm). reboot made no difference.

so,  should I create some more bug reports, one for the failing i586 all DE upgrade, one for the failed i586 single Mate DE upgrade, and one more for the x86_64 single Mate upgrade, and close this one?
Comment 8 Atilla ÖNTAŞ 2017-06-08 09:51:17 CEST
Ben, thank you for reporting. Today i have upgraded a Mageia 5.1 i586 single Mate DE virtualbox system to Mageia 6 (per instructions from https://wiki.mageia.org/en/QA_process_for_testing_upgrades) via mgaapplet. I successfully log into Mate session without an issue. So, i couldn't reproduce this. Would you mind to provide your Mate upgrade logs?
Comment 9 Ben McMonagle 2017-06-17 11:40:46 CEST
I have rerun both the i586 and x86_64 upgrades, one mga-applet, the other urpmi --auto-update -update.

both successful

closing as resolved

Resolution: (none) => FIXED
Status: NEW => RESOLVED

Comment 10 Ben McMonagle 2017-06-18 08:38:04 CEST
Created attachment 9421 [details]
log of login attempts, Mate, gnome on wayland, gnome on Xorg,

gnome classic. plasma login is successful at 17:15:16

search for "message received from greeter: login".

re-opening bug report
Comment 11 Ben McMonagle 2017-06-18 08:40:58 CEST
re-opened as multi DE still affected, see comment 10

Resolution: FIXED => (none)
Status: RESOLVED => REOPENED

Ben McMonagle 2017-06-18 08:41:59 CEST

Summary: After live system upgrade, Mga 5.1 to Mga 6, Mate DE wont open, installing task-mate fixes the problem (task-mate-minimal is installed) => After live system upgrade, Mga 5.1 to Mga 6, Mate and Gnome DE wont login

Comment 12 Samuel Verschelde 2018-09-21 09:40:09 CEST
Reassigning to all packagers collectively as the original maintainer is not available anymore (thanks for all your work Atilla!).

Assignee: tarakbumba => pkg-bugs

Comment 13 Ben McMonagle 2019-02-04 23:48:26 CET
no new comments for +3 months

reopen if needed

Status: REOPENED => RESOLVED
Resolution: (none) => FIXED


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