Bug 20564 - Firefox reports unable to load profile (when it does indeed not yet exist) after clicking on a Mageia Welcome link
Summary: Firefox reports unable to load profile (when it does indeed not yet exist) af...
Status: RESOLVED INVALID
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: All Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-03-25 02:44 CET by Ben McMonagle
Modified: 2017-03-26 09:23 CEST (History)
1 user (show)

See Also:
Source RPM: firefox-45.8.0-3.mga6.x86_64
CVE:
Status comment:


Attachments
report.bug.xz (188.21 KB, application/x-xz)
2017-03-25 02:45 CET, Ben McMonagle
Details
journal of session, (143.44 KB, text/plain)
2017-03-25 02:50 CET, Ben McMonagle
Details

Description Ben McMonagle 2017-03-25 02:44:21 CET
Description of problem: The first run of Firefox after install and reboot into system  has a popup "Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."

closing the popup allows Firefox to run normally

this is Mate DE single install from x86-64 .iso dated : Thurs Mar 23 22:42:39 CET 2017


Version-Release number of selected component (if applicable):
firefox-45.8.0-3.mga6.x86_64

How reproducible:first run only


Steps to Reproduce:
1.install Mate only DE from above .iso and reboot
2.invoke a weblink from Mageia Welcome i.e. "release notes" 
3.above popup will occur
Comment 1 Ben McMonagle 2017-03-25 02:45:46 CET
Created attachment 9151 [details]
report.bug.xz
Comment 2 Ben McMonagle 2017-03-25 02:50:23 CET
Created attachment 9152 [details]
journal of session,

I started firefox at about 14:10
Comment 3 Ben McMonagle 2017-03-26 05:49:27 CEST
also valid for UEFI Xfce install, same date build
Comment 4 Marja Van Waes 2017-03-26 09:23:46 CEST
Funny user name, "home" :-)

I see your home partition was formatted during install, so there was no pre-existing /home/home/.mozilla

So the message is true :-)

What's weird, is that I cannot reproduce it with XFCE, a new user "home" and the same FF version but:
 not using autologin
 with a different set of FF language packs
 not using a 6sta2 cauldron, but an old, but up-to-date, cauldron
 clicking from a "Dutch" MageiaWelcome link
 
I just don't get such a message.

Tbh, I think, when ~/.mozilla doesn't yet exist, neither getting the "Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible." message, nor not getting it, is a bug. It's just different behaviour.

Closing as invalid.

However, feel free to reopen it if you think this can really confuse users.

Status: NEW => RESOLVED
CC: (none) => marja11
Resolution: (none) => INVALID
Summary: Firefox reports unable to load profile => Firefox reports unable to load profile (when it does indeed not yet exist) after clicking on a Mageia Welcome link


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