Description of problem: Installed, and working LAN&WAN, HP 4502 printer/scanner cannot be seen by HP Device Manager. Reports printer not found. Probably related to it is Xsane cannot see printer/scanner. When Xsane is launced the following error message is displayed: ********* hp-systray HPLIP cannot detect devices in your network. This may be due to existing firewall settings blocking the required ports like (5353/udp). When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link. http://hplipopensource.com/node/375 ********* Firewall on test system is completely turned off.
I think that this is the existing bug#18992 which is the result of hplip assigning permissions to devices which require adding the user to the lp group
CC: (none) => jim
(In reply to James Kerr from comment #1) > I think that this is the existing bug#18992 which is the result of hplip > assigning permissions to devices which require adding the user to the lp > group Yup, that fixed it. Why is this not set up at the install of the printer apps. How is an end user supposed to know this?
(In reply to James Kerr from comment #1) > I think that this is the existing bug#18992 which is the result of hplip > assigning permissions to devices which require adding the user to the lp > group (In reply to William Kenney from comment #2) > (In reply to James Kerr from comment #1) > > > I think that this is the existing bug#18992 which is the result of hplip > > assigning permissions to devices which require adding the user to the lp > > group > > Yup, that fixed it. Why is this not set up at the install of the printer > apps. > How is an end user supposed to know this? If that isn't yet mentioned in bug 18992, then please mention it there. Closing as duplicate *** This bug has been marked as a duplicate of bug 18992 ***
Status: NEW => RESOLVEDCC: (none) => marja11Resolution: (none) => DUPLICATE