Bug 15529 - Get error message when I run printer setup from Mageia Control Center
Summary: Get error message when I run printer setup from Mageia Control Center
Status: RESOLVED FIXED
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: Cauldron
Hardware: i586 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-19 15:50 CET by Brian Rockwell
Modified: 2015-03-20 15:14 CET (History)
2 users (show)

See Also:
Source RPM: mageia-5-rc-i586-dvd (XFCE)
CVE:
Status comment:

Attachments
Screen print of error (14.97 KB, image/png)
2015-03-19 15:55 CET, Brian Rockwell 		Details
dmesg content (51.59 KB, text/plain)
2015-03-19 15:56 CET, Brian Rockwell 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Description Brian Rockwell 2015-03-19 15:50:35 CET 
Description of problem:  I get error when I click printer set up in Mageia Control Center


Version-Release number of selected component (if applicable):
mageia-5-rc-i586-dvd (LXDE Gui) - BTRFS file system

How reproducible:  Click on Set up Printer Icon and I receive the error message


Steps to Reproduce:
1. Log into Mageia Control Center
2. click on Printer Setup
3. BOOM


Reproducible: 

Steps to Reproduce:
Comment 1 Brian Rockwell 2015-03-19 15:51:26 CET 
XFCE gui actually.  my bad.

Source RPM: mageia-5-rc-i586-dvd (LXDE) => mageia-5-rc-i586-dvd (XFCE)

Comment 2 Brian Rockwell 2015-03-19 15:55:52 CET 
Created attachment 6096 [details]
Screen print of error
Comment 3 Brian Rockwell 2015-03-19 15:56:29 CET 
Created attachment 6097 [details]
dmesg content
Comment 4 Brian Rockwell 2015-03-19 15:57:09 CET 
Attached screen print and dmesg - let me know what you need.
Comment 5 David Walser 2015-03-19 16:57:32 CET 
Check the version of the python3-requests package that you have installed.  If it is 2.6.0, run "urpmi --downgrade python3-requests" to fix it (it should be 2.3.0).
Comment 6 Rémi Verschelde 2015-03-19 21:43:54 CET 
As discussed in today's QA meeting, this bugfix is indeed cause by the faulty python3-requests update that David mentioned in comment 5.

It won't affect new users and the current and future ISOs are not affected either, only users who updated their cauldron at the wrong time will face this issue.

Status: NEW => RESOLVED
CC: (none) => remi
Resolution: (none) => FIXED

Comment 7 Brian Rockwell 2015-03-20 00:21:13 CET 
yes downgrading the python3 version did work.

close it.
Comment 8 William Kenney 2015-03-20 15:14:14 CET 
[root@localhost wilcal]# urpmi python3-requests
Package python3-requests-2.3.0-5.mga5.noarch is already installed

Printing, local and from the LAN, is working fine here with the above package.
Also MCC -> Hardware -> Set up the printer(s) opens just fine.

CC: (none) => wilcal.int
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