Description of problem: when I click on "quit" then stop or reboot, my computer can't stop. I am obliged to push the button "reset" and then stop it electrically, or I need to go "console" and do " systemctl poweroff" to stop the computer Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1.every time I want to stop it 2. 3. Reproducible: Steps to Reproduce:
I confirm seeing this "sometimes" but certainly not always. I have not managed to find a reliable way to reproduce. BTW Don't just reset/power off, better to log into a tty and shut down from there. i.e.: CTRL/ALT/F2 login as root shutdown now
CC: (none) => zen25000
Dear, since the 17/12, It is absolutly IMPOSSIBLE to shut down normally my computer ! The only way is to open a console and type : systemctl poweroff absolutly impossible, and it is not the first time. I had two times this problem 2 and 1 year ago, I was obliged to reinstall mageia. it is impossible to restart my computer too with the normal icon ! it is a bug, and I know that I am not the only personn to have this problem. Perhaps because I have a nvidia graphic card with the nvidia pilot ?
Status: NEW => REOPENED
What happens when you try to shutdown from the desktop? Which desktop are you using? The nvidia driver used is the one in Mageia repository or installed yourself from upstream? How long did you leave it before powering off? (any services failing will have a 5 minute timeout) There could be a number of symptoms and causes, could you give more detail of what happens when you try to shutdown from the desktop. When the problem occurs, after rebooting once could you attach journal.txt from.. # journal -b -1 > journal.txt That should be the journal from the last boot only, which should then show what happened. Thanks
CC: (none) => eeeemail
1- I have a nvidia card a) I used the generic pilot b) I installed the nvidia pilot after shaking the hardware ( in root ) when mageia asked me the question (do you want to use the nvidia pilot ?) 2- I had an upgrade last month (rpm, drakrpm, etc...) 3- since the upgrade, when I want to shutdown the computer, I click on the icon "arrêter l'ordinateur" (shutdown...) 4- I have a black screen with some informations (I had always these informations) 5- Nothing else happen, even after all a night ! 5- I am obliged to do : ctrl + alt + supp to reboot, but not shutdown the computer !
I have 2 monitors
(In reply to claire robinson from comment #3) > When the problem occurs, after rebooting once could you attach journal.txt > from.. > # journal -b -1 > journal.txt ... maybe: su journalctl -b -1 > journal.txt && chown $USER:$USER journal.txt exit
# journal -b -l > journal.txt bash: journal : commande introuvable it doens't work ... neighter : journalctl -b -1 > journal.txt && chown $USER:$USER journal.txt exit # journalctl -b -l > journal.txt && chown $USER:$USER journal.tx d'accéder à « journal.tx »: Aucun fichier ou dossier de ce type #
where is "journalctl" ? I can't fond it last year I had a problem with pulseaudio after a kernel upgrade, I was obliged to get it off my computer and reinstall it, perhaps a pb with pulseaudio ? here is the systemlog 10/01/2015 08:13:47 localhost postfix/postdrop[8280] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 08:13:48 localhost postfix/postdrop[8305] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 08:14:59 localhost postfix/postdrop[26928] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:05 localhost syslog-ng[2074] Configuration reload request received, reloading configuration; 10/01/2015 09:13:05 localhost systemd[1] Reloaded System Logger Daemon. 10/01/2015 09:13:13 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:13:13 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:13:47 localhost msec Security Warning: these home directory should not be owned by someone else or writable : 10/01/2015 09:13:47 localhost msec user=avahi-autoipd(494) : home directory is owned by avahi(495). 10/01/2015 09:13:47 localhost msec user=clamav(490) : home directory is group writable. 10/01/2015 09:13:47 localhost msec These are the ports listening on your machine : 10/01/2015 09:13:47 localhost msec Connexions Internet actives (seulement serveurs) 10/01/2015 09:13:47 localhost msec Proto Recv-Q Send-Q Local Address Foreign Address State Program name 10/01/2015 09:13:47 localhost msec tcp 0 0 localhost:7634 *:* LISTEN hddtemp 10/01/2015 09:13:47 localhost msec tcp 0 0 *:ipp *:* LISTEN cupsd 10/01/2015 09:13:47 localhost msec tcp 0 0 localhost:smtp *:* LISTEN master 10/01/2015 09:13:47 localhost msec tcp 0 0 localhost:gpsd *:* LISTEN gpsd 10/01/2015 09:13:47 localhost msec tcp 0 0 *:sane-port *:* LISTEN xinetd 10/01/2015 09:13:47 localhost msec tcp 0 0 localhost:10026 *:* LISTEN master 10/01/2015 09:13:47 localhost msec tcp 0 0 *:http *:* LISTEN httpd 10/01/2015 09:13:47 localhost msec udp 0 0 *:57088 *:* avahi-daemon: 10/01/2015 09:13:47 localhost msec udp 0 0 *:bootpc *:* dhclient 10/01/2015 09:13:47 localhost msec udp 0 0 *:ntp *:* chronyd 10/01/2015 09:13:47 localhost msec udp 0 0 localhost:323 *:* chronyd 10/01/2015 09:13:47 localhost msec udp 0 0 *:42654 *:* dhclient 10/01/2015 09:13:47 localhost msec udp 0 0 *:2727 *:* asterisk 10/01/2015 09:13:47 localhost msec udp 0 0 *:4520 *:* asterisk 10/01/2015 09:13:47 localhost msec udp 0 0 *:iax *:* asterisk 10/01/2015 09:13:47 localhost msec udp 0 0 *:sip *:* asterisk 10/01/2015 09:13:47 localhost msec udp 0 0 *:mdns *:* avahi-daemon: 10/01/2015 09:13:47 localhost msec raw 0 0 *:255 *:* 7 iplog 10/01/2015 09:13:47 localhost postfix/sendmail[8274] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:47 localhost msec Security Warning: change in processes with open network ports found : 10/01/2015 09:13:47 localhost msec - Added processes with open network ports : udp 0 0 *:57088 *:* avahi-daemon: 10/01/2015 09:13:47 localhost msec - Added processes with open network ports : udp 0 0 *:42654 *:* dhclient 10/01/2015 09:13:47 localhost msec - Removed processes with open network ports : udp 0 0 *:34334 *:* dhclient 10/01/2015 09:13:47 localhost msec - Removed processes with open network ports : udp 0 0 *:52507 *:* avahi-daemon: 10/01/2015 09:13:48 localhost postfix/sendmail[8300] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:48 localhost postfix/cleanup[8310] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:48 localhost postfix/pickup[3461] 138CD1E429F: uid=0 from=<root> 10/01/2015 09:13:48 localhost postfix/trivial-rewrite[8313] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:48 localhost postfix/cleanup[8310] 138CD1E429F: message-id=<20150110081348.138CD1E429F@localhost.localdomain> 10/01/2015 09:13:48 localhost postfix/qmgr[3462] 138CD1E429F: from=<root@localhost.localdomain>, size=3083, nrcpt=1 (queue active) 10/01/2015 09:13:48 localhost postfix/pickup[3461] 2D48A1E2FA3: uid=0 from=<root> 10/01/2015 09:13:48 localhost postfix/cleanup[8310] 2D48A1E2FA3: message-id=<20150110081348.2D48A1E2FA3@localhost.localdomain> 10/01/2015 09:13:48 localhost postfix/qmgr[3462] 2D48A1E2FA3: from=<root@localhost.localdomain>, size=1163, nrcpt=1 (queue active) 10/01/2015 09:13:48 localhost postfix/local[8319] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:48 localhost postfix/local[8322] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:13:48 localhost postfix/local[8319] 138CD1E429F: to=<postfix@localhost.localdomain>, orig_to=<root>, relay=local, delay=0.28, delays=0.19/0.04/0/0.06, dsn=2.0.0, status=sent (delivered to mailbox) 10/01/2015 09:13:48 localhost postfix/qmgr[3462] 138CD1E429F: removed 10/01/2015 09:13:49 localhost postfix/local[8322] 2D48A1E2FA3: to=<postfix@localhost.localdomain>, orig_to=<root>, relay=local, delay=1.2, delays=0.2/0.02/0/1, dsn=2.0.0, status=sent (delivered to mailbox) 10/01/2015 09:13:49 localhost postfix/qmgr[3462] 2D48A1E2FA3: removed 10/01/2015 09:14:21 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:14:21 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:14:59 localhost anacron[5318] Job `cron.daily' terminated (exit status: 1) (mailing output) 10/01/2015 09:14:59 localhost postfix/sendmail[26925] warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol 10/01/2015 09:15:00 localhost postfix/pickup[3461] 053541E3072: uid=0 from=<root> 10/01/2015 09:15:00 localhost postfix/cleanup[8310] 053541E3072: message-id=<20150110081500.053541E3072@localhost.localdomain> 10/01/2015 09:15:00 localhost anacron[5318] Normal exit (1 job run) 10/01/2015 09:15:00 localhost postfix/qmgr[3462] 053541E3072: from=<root@localhost.localdomain>, size=13288, nrcpt=1 (queue active) 10/01/2015 09:15:00 localhost postfix/local[8319] 053541E3072: to=<postfix@localhost.localdomain>, orig_to=<root>, relay=local, delay=0.13, delays=0.11/0/0/0.02, dsn=2.0.0, status=sent (delivered to mailbox) 10/01/2015 09:15:00 localhost postfix/qmgr[3462] 053541E3072: removed 10/01/2015 09:15:10 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:15:10 localhost systemd[1] Started CUPS Printing Service. 10/01/2015 09:23:05 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=4', stamp='src.internal(s_sys#2)=1420877585', processed='center(received)=4', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1158', processed='destination(d_auth)=26', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=8', processed='center(queued)=5485', processed='destination(d_syslog)=1429', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=369', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1455', processed='global(payload_reallocs)=78', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=842', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=4', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 09:31:49 localhost udev-configure-printer remove /devices/pci0000:00/0000:00:12.2/usb8/8-1/8-1.2 10/01/2015 09:31:49 localhost kernel [ 2701.393922] usb 8-1.2: USB disconnect, device number 4 10/01/2015 09:31:49 localhost colord device removed: sysfs-Hewlett-Packard-PSC_750 10/01/2015 09:31:49 localhost systemd[1] Service printer.target is not needed anymore. Stopping. 10/01/2015 09:31:49 localhost systemd[1] Stopping Printer. 10/01/2015 09:31:49 localhost systemd[1] Stopped target Printer. 10/01/2015 09:33:05 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=5', stamp='src.internal(s_sys#2)=1420878185', processed='center(received)=5', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1164', processed='destination(d_auth)=26', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=8', processed='center(queued)=5510', processed='destination(d_syslog)=1436', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=373', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1462', processed='global(payload_reallocs)=81', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=843', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=5', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 09:39:01 localhost CROND[27745] (root) CMD ([ -d /var/lib/php ] && find /var/lib/php/ -type f -depth -mindepth 1 -maxdepth 1 -mmin +$(/usr/lib64/php/maxlifetime) -print0 | xargs -r -0 rm) 10/01/2015 09:43:05 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=6', stamp='src.internal(s_sys#2)=1420878785', processed='center(received)=6', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1166', processed='destination(d_auth)=28', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=9', processed='center(queued)=5521', processed='destination(d_syslog)=1438', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=373', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1466', processed='global(payload_reallocs)=84', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=843', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=6', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 09:53:06 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=7', stamp='src.internal(s_sys#2)=1420879385', processed='center(received)=7', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1167', processed='destination(d_auth)=28', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=9', processed='center(queued)=5524', processed='destination(d_syslog)=1439', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=373', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1467', processed='global(payload_reallocs)=87', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=843', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=7', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 10:01:01 localhost CROND[28438] (root) CMD (nice -n 19 run-parts --report /etc/cron.hourly) 10/01/2015 10:03:06 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=8', stamp='src.internal(s_sys#2)=1420879986', processed='center(received)=8', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1169', processed='destination(d_auth)=30', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=10', processed='center(queued)=5535', processed='destination(d_syslog)=1441', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=373', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1471', processed='global(payload_reallocs)=90', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=843', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=8', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 10:09:01 localhost CROND[28695] (root) CMD ([ -d /var/lib/php ] && find /var/lib/php/ -type f -depth -mindepth 1 -maxdepth 1 -mmin +$(/usr/lib64/php/maxlifetime) -print0 | xargs -r -0 rm) 10/01/2015 10:13:06 localhost syslog-ng[2074] Log statistics; processed='src.internal(s_sys#2)=9', stamp='src.internal(s_sys#2)=1420880586', processed='center(received)=9', processed='destination(d_mailinfo)=17', processed='destination(d_messages)=1171', processed='destination(d_auth)=32', processed='destination(d_daemonerr)=5', processed='destination(d_croninfo)=11', processed='center(queued)=5546', processed='destination(d_syslog)=1443', processed='destination(d_mailerr)=0', processed='destination(d_daemoninfo)=373', processed='destination(d_kernwarn)=76', processed='destination(d_user)=62', processed='destination(d_consoleall)=1475', processed='global(payload_reallocs)=93', processed='global(sdata_updates)=0', processed='destination(d_cronerr)=0', processed='destination(d_kernerr)=0', processed='destination(d_emergall)=0', processed='destination(d_kerninfo)=843', processed='destination(d_mailwarn)=16', processed='global(msg_clones)=0', processed='source(s_sys)=9', processed='destination(d_boot)=1', processed='destination(d_drakxtools)=11', processed='destination(d_cronwarn)=0', processed='destination(d_daemonwarn)=10' 10/01/2015 10:20:25 localhost urpmi called with: --auto-update
# journalctl -b -l > journal.txt && chown $USER:$USER journal.tx ^ You missed a "t" but you should still be able to find journal.txt Please *attach* it here :)
Hello I have solved all the problems I had since the last update ! I had all these problems : 1- this bug of course (and I am not the only one with this bug) 2- a problem with dolphin : the folder window was blank, impossible to activate it. 3- a problem with the automatic update (I was obliged to open a console and write : urpmi --auto-update) 4- a problem with firefox, and the addons (adblock was impossible to update, and didn't remember the right list, I was always with the german list opening firefow) 5- a problem with the net, I had a lot of exchanges with google (but I don't know what exactly ... so that google asked me all the day long if I was a robot...and I saw it with etherape) 6- a problem with the reboot function (like the shutdown function...) 7- many problems with my HP printer that was forgotten twice a week ! 8- other problems with firefox. 9- problems with ksysguard (there is perhaps a bug in ksysguard. if you open a window : properties for a sensor, like disc access, if you modify the display witout closing the window, or if you delete the sensor display without closing the caracterics display small window, you stop ksysguard immediatly and a have a bug-window opened.) 10- problems with ntp Before the last update, I changed a screen. I had a philips monitor 16/9 and a belinea one 4/3 with the nvidia graphic card. I bought a second 16/9 philips screen. the changing was a little complicated... with the pilot and the screen order. after, there was the mageia upgrade, with glibc, lib64ssh, libsndfile-progs, dkms-nvidia-current, doc, kernel and server, x11 driver video nvidia-current. I think there was a problem with the nvidia upgrade, it is not the first time I have problems with the non-free pilots. it is quitly impossible to use the generic nv pilot... So, this morning, I decided to remake mageia (without destroying the /home, off course), now all is perfect, it works normally. but, there is still a problem, it is not the first time I have problems after an upgrade. some packages are not well built, for example kile package has a problem. when you want to remove kile, you don't remove /home/xxxxxxx/.kde4/share/apps/kile/ so, it is necessary to remove it manually. I think that there is a building problem with glib, because I had three times the same problems the last two years with glib upgrade. perhaps it would be necessary to have best tests with glib in the future. now, all is right in Paris ! many thanks for all best regards christophe
Glad you sorted it - you may wish to submit separate bug reports for any other issues. It's not normal for package removal to remove anything from user's home folders so that behaviour is correct. Closing this bug then as invalid (as it's the only suitable option) ;)
Status: REOPENED => RESOLVEDResolution: (none) => INVALID