Bug 13496 - Printerdrake sets up HP Photosmart Premium C310 without scanner
Summary: Printerdrake sets up HP Photosmart Premium C310 without scanner
Status: RESOLVED DUPLICATE of bug 11644
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 4
Hardware: x86_64 Linux
Priority: Normal normal
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2014-06-08 14:45 CEST by Wim Coulier
Modified: 2014-10-19 23:26 CEST (History)
1 user (show)

See Also:
Source RPM: system-config-printer
CVE:
Status comment:


Attachments

Description Wim Coulier 2014-06-08 14:45:27 CEST
Description of problem:
Setting up the HP Photosmart Premium C310 printer seems to work fine, but it does not recognize the deveice as a scanner.
Using the HP Device Manager works but only via the manual set-up. Unlike Printerdrake, the HP Device Manager is not able to detect the MFP by itself.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Install the HP Photosmart Premium C310 printer with printerdrake
2. Launch Xsane
3. Notice that the HP Photosmart Premium C310 printer is not recognized as scanning device and xsane cannot scan with it

Workaround: launch the HP Device Manager and use it's manual set-up routine to install the printer.

Reproducible: 

Steps to Reproduce:
Comment 1 Manuel Hiebel 2014-06-14 00:22:39 CEST
HP scanner doesn't work with sane, they need the hp tools

According to http://hplipopensource.com/hplip-web/models/photosmart/photosmart_prem_c310_series.html it should work with hplip
Comment 2 Chris Denice 2014-10-19 23:26:28 CEST
I think it is the same as #11644. Whatever potential incompatibility there is, we made it work @mga3!

*** This bug has been marked as a duplicate of bug 11644 ***

Status: NEW => RESOLVED
CC: (none) => dirteat
Resolution: (none) => DUPLICATE


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