Bug 12746 - bluetooth trackpad complete freeze
Summary: bluetooth trackpad complete freeze
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 4
Hardware: x86_64 Linux
Priority: Normal critical
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-02-12 19:37 CET by Bachir Soussi chiadmi
Modified: 2015-10-27 06:58 CET (History)
3 users (show)

See Also:
Source RPM:
CVE:
Status comment:


Attachments

Description Bachir Soussi chiadmi 2014-02-12 19:37:19 CET
Hello,

i am runing M4 (fully updated) on a macbookpro 9.1
when i paired my bluetooth "apple magic trackpad", after a few minutes (seconds) system get completly freezed, no keyboard, no mouse, no nothing ! i have to do a hard reboot.
i installed synaptic
it occures only and systematicly with the bluetooth external trackpad
no problems at all with laptop trackpad

i'm looking for logs, but i'm not sure where to look for

thanks
Comment 1 Bachir Soussi chiadmi 2014-02-12 19:38:19 CET
sorry but i didn't find the right component to choose :(
Comment 2 Bachir Soussi chiadmi 2014-02-12 20:04:36 CET
here is my /var/log/Xorg.0.log.old after a freeze then an hard reboot.
it shows the trackpad connection but nothing about the freeze.

[  2187.152] (II) config/udev: Adding input device Apple Wireless Trackpad (/dev/input/mouse0)
[  2187.152] (**) Apple Wireless Trackpad: Ignoring device from InputClass "touchpad ignore duplicates"
[  2187.152] (II) config/udev: Adding input device Apple Wireless Trackpad (/dev/input/event8)
[  2187.152] (**) Apple Wireless Trackpad: Applying InputClass "evdev touchpad catchall"
[  2187.152] (**) Apple Wireless Trackpad: Applying InputClass "touchpad catchall"
[  2187.152] (**) Apple Wireless Trackpad: Applying InputClass "Default clickpad buttons"
[  2187.152] (**) Apple Wireless Trackpad: Applying InputClass "Disable clickpad buttons on Apple touchpads"
[  2187.152] (II) Using input driver 'synaptics' for 'Apple Wireless Trackpad'
[  2187.152] (**) Apple Wireless Trackpad: always reports core events
[  2187.153] (**) Option "Device" "/dev/input/event8"
[  2187.195] (II) synaptics: Apple Wireless Trackpad: found clickpad property
[  2187.195] (--) synaptics: Apple Wireless Trackpad: x-axis range -2909 - 3167 (res 46)
[  2187.195] (--) synaptics: Apple Wireless Trackpad: y-axis range -2456 - 2565 (res 45)
[  2187.195] (II) synaptics: Apple Wireless Trackpad: device does not report pressure, will use touch data.
[  2187.195] (II) synaptics: Apple Wireless Trackpad: device does not report finger width.
[  2187.195] (--) synaptics: Apple Wireless Trackpad: buttons: left double triple
[  2187.195] (--) synaptics: Apple Wireless Trackpad: Vendor 0x5ac Product 0x30e
[  2187.195] (--) synaptics: Apple Wireless Trackpad: invalid pressure range.  defaulting to 0 - 255
[  2187.195] (--) synaptics: Apple Wireless Trackpad: invalid finger width range.  defaulting to 0 - 15
[  2187.195] (**) Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
[  2187.195] (--) synaptics: Apple Wireless Trackpad: touchpad found
[  2187.195] (**) Apple Wireless Trackpad: always reports core events
[  2187.214] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.1/2-1.8.1.3/2-1.8.1.3:1.0/bluetooth/hci0/hci0:11/input20/event8"
[  2187.214] (II) XINPUT: Adding extended input device "Apple Wireless Trackpad" (type: TOUCHPAD, id 15)
[  2187.214] (**) synaptics: Apple Wireless Trackpad: (accel) MinSpeed is now constant deceleration 2.5
[  2187.214] (**) synaptics: Apple Wireless Trackpad: (accel) MaxSpeed is now 1.75
[  2187.214] (**) synaptics: Apple Wireless Trackpad: (accel) AccelFactor is now 0.025
[  2187.214] (**) Apple Wireless Trackpad: (accel) keeping acceleration scheme 1
[  2187.214] (**) Apple Wireless Trackpad: (accel) acceleration profile 1
[  2187.214] (**) Apple Wireless Trackpad: (accel) acceleration factor: 2.000
[  2187.214] (**) Apple Wireless Trackpad: (accel) acceleration threshold: 4
[  2187.214] (--) synaptics: Apple Wireless Trackpad: touchpad found
Comment 3 Bachir Soussi chiadmi 2014-02-12 20:12:12 CET
and the /var/log/syslog

Feb 12 19:51:17 mbp_bach_mageia systemd[1]: Reached target Bluetooth.
Feb 12 19:51:16 mbp_bach_mageia kernel: Bluetooth: HIDP (Human Interface Emulation) ver 1.2
Feb 12 19:51:16 mbp_bach_mageia kernel: Bluetooth: HIDP socket layer initialized
Feb 12 19:51:16 mbp_bach_mageia kernel: magicmouse 0005:05AC:030E.0008: unknown main item tag 0x0
Feb 12 19:51:16 mbp_bach_mageia kernel: input: Apple Wireless Trackpad as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.1/2-1.8.1.3/2-1.8.1.3:1.0/bluetooth/hci0/hci0:11/input20
Feb 12 19:51:16 mbp_bach_mageia kernel: magicmouse 0005:05AC:030E.0008: input,hidraw3: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 10:40:f3:f0:74:b5
Feb 12 19:51:19 mbp_bach_mageia bluetoothd[1098]: No supported peripheral found
Feb 12 19:51:21 mbp_bach_mageia kernel: VFS: Close: file count is 0

in vim i have following these lines a BIG line filled with ^@^@^@ etc etc, i don't understand what it is
Manuel Hiebel 2014-02-12 21:47:40 CET

CC: (none) => thierry.vignaud, tmb

Comment 4 Robert Fox 2014-03-01 10:56:23 CET
I have exactly the same issue trying to use an Apple Trackpad - I can pair with it, but then system hard freezes - NOTHING works and have to hard reset the system!

CC: (none) => rfox

Comment 5 Samuel Verschelde 2015-09-21 13:21:39 CEST
Mageia 4 changed to end-of-life (EOL) status on 2015-09-19. It is is no longer 
maintained, which means that it will not receive any further security or bug 
fix updates.

Package Maintainer: If you wish for this bug to remain open because you plan to 
fix it in a currently maintained version, simply change the 'version' to a later 
Mageia version.

Bug Reporter: Thank you for reporting this issue and we are sorry that we weren't 
able to fix it before Mageia 4's end of life. If you are able to reproduce it 
against a later version of Mageia, you are encouraged to click on "Version" and 
change it against that version of Mageia. If it's valid in several versions, 
select the highest and add MGAxTOO in whiteboard for each other valid release.
Example: it's valid in cauldron and Mageia 5, set to cauldron and add MGA5TOO.

Although we aim to fix as many bugs as possible during every release's lifetime, 
sometimes those efforts are overtaken by events. Often a more recent Mageia 
release includes newer upstream software that fixes bugs or makes them obsolete.

If you would like to help fixing bugs in the future, don't hesitate to join the
packager team via our mentoring program [1] or join the teams that fit you 
most [2].

[1] https://wiki.mageia.org/en/Becoming_a_Mageia_Packager
[2] http://www.mageia.org/contribute/
Comment 6 Marja Van Waes 2015-10-27 06:58:38 CET
As announced over a month ago, Mageia 4 changed to end-of-life (EOL) status on 2015-09-19. It is is no longer maintained, which means that it will not receive any further security or bug fix updates.

This issue may have been fixed in a later Mageia release, so, if you still see it and didn't already do so: please upgrade to Mageia 5 (or, if you read this much later than this is written: make sure you run a currently maintained Mageia version)

If you are able to reproduce it against a maintained version of Mageia, you are encouraged to 
1. reopen this bug report, by changing the "Status" from "RESOLVED - OLD" to "REOPENED"
2. click on "Version" and change it against that version of Mageia. If you know it's valid in several versions, select the highest and add MGAxTOO in whiteboard for each other valid release.
Example: it's valid in cauldron and Mageia 5, set to cauldron and add MGA5TOO.
3. give as much relevant information as possible. If you're not an experienced bug reporter and have some time: please read this page:
https://wiki.mageia.org/en/How_to_report_a_bug_properly

If you see a similar issue, but are _not_sure_ it is the same, with the same cause, then please file a new bug report and mention this one in it (please include the bug number, too). 


If you would like to help fixing bugs in the future, don't hesitate to join the
packager team via our mentoring program [1] or join the teams that fit you 
most [2].
[1] https://wiki.mageia.org/en/Becoming_a_Mageia_Packager
[2] http://www.mageia.org/contribute/

Status: NEW => RESOLVED
Resolution: (none) => OLD


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