Bug 12543 - PostScript Printing Problems
Summary: PostScript Printing Problems
Status: RESOLVED DUPLICATE of bug 11684
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 4
Hardware: x86_64 Linux
Priority: High major
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-02-02 23:59 CET by Peter Berens
Modified: 2014-11-25 09:42 CET (History)
2 users (show)

See Also:
Source RPM: cups-filters-1.0.41-3.mga4
CVE:
Status comment:


Attachments

Description Peter Berens 2014-02-02 23:59:44 CET
Description of problem:
Printing of files to HP 775 (hp:/net/HP_LaserJet_700_color_MFP_M775) fails with PostScript error

Version-Release number of selected component (if applicable):
Mageia 4.0

How reproducible:
Print file to PostScript Printer  (not sure if it is HP related or any PostScript Printer but it seems like a ghostscript problem, see the error below)

Steps to Reproduce:
1.Go to any page in firefox and print
2.Or print test page from Cups
3.

Error page contains:

ERROR: undefined
OFFENDING COMMAND: Unknown "Unknown"  COMMAND TYPE: nametype
... etc

It appears that the output of the PostScript translation has "Unknown device: pswrite" embedded in the file.

Reproducible: 

Steps to Reproduce:
Comment 1 Peter Berens 2014-02-05 02:27:31 CET
This is a major bug.  Not being able to print to a HP Postscript printer (the most common out there) is a show stopper.   I will have to uninstall this release if this is not fixed quickly.  My users can't print!

Priority: Normal => High

Comment 2 Frank Griffin 2014-02-05 12:28:47 CET
This doesn't help directly, but you might try reinstalling the printer to see if you get a choice of drivers.  IIRC, a lot of HP printers have a PCL driver option which may work around the problem.  Or, just choosing a combination other than the suggested one may help.

CC: (none) => ftg

Comment 3 Peter Berens 2014-02-06 06:54:32 CET
While this is a good idea, unfortunately the only choice for drivers provided by Mageia for this printer is PostScript.
Comment 4 Peter Berens 2014-02-13 07:56:42 CET
Problem is actually in the cups filter pdftops which all applications seem to need to use (firefox, libreoffice, etc).   The program appears to be radically different from the version shipped with Mageia 3.   It requires the output device pswrite with the version of ghostscript shipped with Mageia 4 does not support. The Mageia 3 version does not reference any ghostscript devices.  Copying the Mageia 3 version to the Mageia 4 install seems to fix the problem.   It is unbeleiveable that this has not been fixed in the updates by now.   The fix is simple, change pswrite to ps2write (now the name used by ghostscript) in pstopdf or go back to the version of the filter shipped with Mageia 3.

Source RPM: ghostscript-9.10-2.mga4 => cups-filters-1.0.41-3.mga4

Comment 5 Christiaan Welvaart 2014-11-25 09:42:37 CET
This problem has been fixed for bugreport #11684

*** This bug has been marked as a duplicate of bug 11684 ***

Status: NEW => RESOLVED
CC: (none) => cjw
Resolution: (none) => DUPLICATE


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