Bug 10274 - No sound with Creative Soundcore 3D
Summary: No sound with Creative Soundcore 3D
Status: RESOLVED OLD
Alias: None
Product: Mageia
Classification: Unclassified
Component: RPM Packages (show other bugs)
Version: 3
Hardware: x86_64 Linux
Priority: Normal major
Target Milestone: ---
Assignee: Mageia Bug Squad
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-05-25 12:58 CEST by Maik Krätsch
Modified: 2015-03-31 16:06 CEST (History)
1 user (show)

See Also:
Source RPM: alsa-utils pulseaudio
CVE:
Status comment:


Attachments

Description Maik Krätsch 2013-05-25 12:58:29 CEST
Description of problem:
No sound with Creative Soundcore 3D, but it seems the soundcard is installed correctly.

lspci | grep -i audio says:

01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Barts HDMI Audio [Radeon HD 6800 Series]
02:00.0 Audio device: Creative Labs Device 0012 (rev 01)


cat /proc/asound/cards says:

 0 [Generic        ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xfddfc000 irq 44
 1 [Creative       ]: HDA-Intel - HDA Creative
                      HDA Creative at 0xfdcfc000 irq 16
 2 [U0x46d0x825    ]: USB-Audio - USB Device 0x46d:0x825
                      USB Device 0x46d:0x825 at usb-0000:00:12.2-2, high speed

lsmod | grep -i snd says:

snd_usb_audio         144731  1 
snd_usbmidi_lib        24938  1 snd_usb_audio
snd_rawmidi            30512  1 snd_usbmidi_lib
snd_seq_device         14497  1 snd_rawmidi
snd_hda_codec_ca0132    18061  1 
snd_hda_codec_hdmi     36748  1 
snd_hda_intel          43715  4 
snd_hda_codec         140237  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_ca0132
snd_hwdep              17698  2 snd_usb_audio,snd_hda_codec
snd_pcm               106107  4 snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
snd_timer              29370  1 snd_pcm
snd                    83297  21 snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_rawmidi,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_hda_codec_ca0132
soundcore              15047  1 snd
usbcore               218676  7 snd_usb_audio,uvcvideo,ohci_hcd,snd_usbmidi_lib,ehci_hcd,ehci_pci,usbhid


aplay /usr/share/sounds/pop.wav says:

Playing WAVE '/usr/share/sounds/pop.wav' : Signed 16 bit Little Endian, Rate 44100 Hz, Mono

How reproducible:
This Soundcard has 3 possible analog outputs: Headphone Case connectors, Headphone on the card and Speakers on the card. I connected to all outputs speakers and headphones and tried to play something, but I didn't hear something. With alsamixer I put everything to maximum Volume, and with kmix too, nothing. In Kmix the main-soundcard is the Creative.
I dont' know what to do now, because there are no error-messages, but I didn't hear anything.


Reproducible: 

Steps to Reproduce:
Manuel Hiebel 2013-05-25 19:38:49 CEST

CC: (none) => mageia

Comment 1 Maik Krätsch 2013-06-09 22:46:29 CEST
After a lot of trying and reading:

If you start Mageia in secure mode and type in the bash:

rmmod snd_hda_intel
modprobe snd_hda_intel position-fix=1

and then start normally, the sound card works partially.

The front-channel speaker output works with high power.
The front-channel headphone output works with low power.
The frontpanel headphone output doesn't work.
I've tested stereo-mode only.
Comment 2 Marja Van Waes 2015-03-31 16:06:01 CEST
Mageia 3 changed to end-of-life (EOL) status 4 months ago.
http://blog.mageia.org/en/2014/11/26/lets-say-goodbye-to-mageia-3/ 

Mageia 3 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of Mageia
please feel free to click on "Version" change it against that version of Mageia
and reopen this bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

--
The Mageia Bugsquad

Status: NEW => RESOLVED
Resolution: (none) => OLD


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