Bug 9872

Summary: Freeze on boot with general protection fault (found sometimes in logs)
Product: Mageia Reporter: Dimitrios Glentadakis <dglent>
Component: RPM PackagesAssignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: Normal CC: davidwhodgins, tmb
Version: 3   
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:
Attachments: Syslog output the 24 april
Syslog output the 25 april
Syslog output the 26 april
lspcidrake output
Ouput of 27 april
Ouput of 14 May
Output of dmesg
Screenshot of kernel panic

Description Dimitrios Glentadakis 2013-04-26 06:15:50 CEST
Description of problem:
When i boot the pc after a lot of hours, it freezes on startup
Some times it freezes before ksplash, some times during the ksplash and some times when the system log in plasma


Version-Release number of selected component (if applicable):
3.4.34-desktop-1.mga2



Reproducible: 

Steps to Reproduce:
Comment 1 Dimitrios Glentadakis 2013-04-26 06:17:39 CEST
Created attachment 3816 [details]
Syslog output the 24 april
Comment 2 Dimitrios Glentadakis 2013-04-26 06:18:08 CEST
Created attachment 3817 [details]
Syslog output the 25 april
Comment 3 Dimitrios Glentadakis 2013-04-26 06:18:36 CEST
Created attachment 3818 [details]
Syslog output the 26 april
Comment 4 Dimitrios Glentadakis 2013-04-26 06:19:27 CEST
Created attachment 3819 [details]
lspcidrake output
Comment 5 Dimitrios Glentadakis 2013-04-26 06:56:24 CEST
When it is freezed i cannot do anything with keyboard (ctrl+alt+fn or ctrl+alt+backspace or ctrl+alt+syst+reiusb)
I have to reset the pc from the button
Comment 6 Dimitrios Glentadakis 2013-04-27 07:39:18 CEST
Created attachment 3826 [details]
Ouput of 27 april

In this case i had not only a freeze but also the extinction of the monitor. So the graphics card stopped working too.
Comment 7 Dimitrios Glentadakis 2013-05-01 07:53:18 CEST
Since 2 days i pulled out the cover of the pc and i cleaned the dust with the aspirator.
Since then, i cannot reproduce the freeze, and before the cleaning it was present every day!

FIXED: Cleanup. :)

Status: NEW => RESOLVED
Resolution: (none) => FIXED

Comment 8 Dimitrios Glentadakis 2013-05-14 17:14:17 CEST
Created attachment 3973 [details]
Ouput of 14 May

In this output there is a general protection fault message
Dimitrios Glentadakis 2013-05-14 17:14:31 CEST

Status: RESOLVED => REOPENED
Resolution: FIXED => (none)

Dimitrios Glentadakis 2013-05-14 17:14:58 CEST

Summary: Freeze on fresh boot => Freeze on cold boot with general protection fault

Dimitrios Glentadakis 2013-05-14 17:17:05 CEST

CC: (none) => davidwhodgins

Comment 9 Dimitrios Glentadakis 2013-05-14 17:20:26 CEST
David could you have a look if you find some time ?
If you remember i had this type of problem before:
https://bugs.mageia.org/show_bug.cgi?id=6285

and i have a new issue with this pc:
https://bugs.mageia.org/show_bug.cgi?id=9746

Maybe i need to change a part of the hardware ?
Comment 10 Dimitrios Glentadakis 2013-05-17 06:31:04 CEST
Since two days i dont have the issue anymore (without any modification from my part)
If it comes back again i will reopen the report

Status: REOPENED => RESOLVED
Resolution: (none) => WORKSFORME

Comment 11 Dimitrios Glentadakis 2013-05-18 06:42:54 CEST
It is back :(

I noticed that sometimes, on the first boot and if there is no freeze, when i enter in kde, the system is not freezed i can move the mouse, the plasma responds etc, but i cannot launch eg konqueror. Then, i open the terminal and i don't have prompt at all.

Status: RESOLVED => REOPENED
Resolution: WORKSFORME => (none)

Comment 12 Dimitrios Glentadakis 2013-05-21 06:26:03 CEST
I installed Mageia 3 , i have the same problem
The most of the times freezes when entering to the DE, KDE or icewm
I think that when the freeze happened this morning, i heard a clic (like a relay) from the hard disc may be, like it was turned off

Version: 2 => 3

Comment 13 Dimitrios Glentadakis 2013-05-22 17:57:51 CEST
I tried without acpi without succes.

Now, when i have the freeze it happens just before enter to the desktop enviroment
The keyboard shortcuts are working, i press ctrl+alt+f2 and i am in a login prompt. I try to login but after put my password i see messages like the output of the dmesg command. There are messages about nvrm driver dont support  in console mode, something like this, i dont know how to find them after in my system.
Comment 14 Dimitrios Glentadakis 2013-05-22 18:08:49 CEST
I found the messages, in the file:/var/log/messages :
May 22 17:40:48 localhost kernel: NVRM: Your system is not currently configured to drive a VGA console
May 22 17:40:48 localhost kernel: NVRM: on the primary VGA device. The NVIDIA Linux graphics driver
May 22 17:40:48 localhost kernel: NVRM: requires the use of a text-mode VGA console. Use of other console
May 22 17:40:48 localhost kernel: NVRM: drivers including, but not limited to, vesafb, may result in
May 22 17:40:48 localhost kernel: NVRM: corruption and stability problems, and is not supported.
Comment 15 Dimitrios Glentadakis 2013-05-22 18:15:17 CEST
Created attachment 4025 [details]
Output of dmesg

i booted the system at 17:40 and i had to do a ctrl+alt+RESIUSB reset at 17:42:17
Comment 16 Dimitrios Glentadakis 2013-05-23 17:52:05 CEST
Today i dont have the problem
The only modification that i did is to change the grub from graphical menu to text menu
I believe strongly that this will solve my problem because i cannot reproduce any more the bug 9746 too.
Comment 17 Dimitrios Glentadakis 2013-05-25 13:27:29 CEST
:( I have the problem again. I tried also with linux-fb on boot.
But i cannot reproduce the bug 9746 any more since i boot with non graphics grub.

Now it freezes either in ksplash either just after entering in KDE.

I have two type of freezes.
One, i can reboot only with hard reset and the other i can reboot with key shortcuts
Always happens on boot after having shutdown completely.
The normal reboot does nt reproduce the freeze.
Dimitrios Glentadakis 2013-05-25 13:28:03 CEST

Summary: Freeze on cold boot with general protection fault => Freeze on boot with general protection fault (found sometimes in logs)

Comment 18 Dimitrios Glentadakis 2013-06-08 08:11:11 CEST
Created attachment 4116 [details]
Screenshot of kernel panic
claire robinson 2013-06-08 09:53:30 CEST

CC: (none) => tmb

Comment 19 Dimitrios Glentadakis 2013-08-28 16:15:56 CEST
The 12 August, i reinstalled the system (clean installation except the /home), and it worked after.
I brought the computer to a technician, and he putted some thermic silicon behind the GPU radiator and he cleaned with a cleaning product the RAM pins.
Since then, i cannot reproduce the freeze or any other related symptôme.
I close the ticket.
Thanks for the support.

Status: REOPENED => RESOLVED
Resolution: (none) => WORKSFORME