Bug 9622

Summary:	Support questions asked in the wrong sub-forum.
Product:	Websites	Reporter:	Ken Bergen <kbergen>
Component:	All	Assignee:	Forums Team <forums-bugs>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	maat-ml
Version:	trunk
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description Ken Bergen 2013-04-05 10:55:30 CEST

Description of problem: 

New users with a question to ask look down as far as 

"Questions, tips & tricks, tutorials..." 

See "Questions" and ask their question there without looking farther down to "Support". 

A fix would be to remove the word Question from the description. 
Another fix would be to make it clear that this is a place to give tips not to ask questions. 

Ken


Reproducible: 

Steps to Reproduce:

Manuel Hiebel 2013-04-06 23:11:20 CEST

Assignee: mageia-webteam => forums-bugs

Comment 1 Maat 2013-04-07 17:52:20 CEST

Hi,

Thanks for the suggestion.

We replaced it with "Common answers, tips & tricks, tutorials..."

Hope that you'll agree with the change :)

May i set the status to "RESOLVED" ?

Cheers

Status: NEW => ASSIGNED
CC: (none) => maat-ml

Comment 2 Ken Bergen 2013-04-07 20:32:38 CEST

Thanks Maat, 
That should help and the bug can be marked RESOLVED. 

Ken

Comment 3 Manuel Hiebel 2013-04-07 21:58:52 CEST

Status: ASSIGNED => RESOLVED
Resolution: (none) => FIXED