Bug 9597

Summary:	Libreoffice garbles rtf documents
Product:	Mageia	Reporter:	Juergen Harms <juergen.harms>
Component:	RPM Packages	Assignee:	Thierry Vignaud <thierry.vignaud>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	Normal	CC:	nic
Version:	Cauldron	Keywords:	NEEDINFO, Triaged
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	libreoffice-4.0.2.1-1.mga3.src.rpm	CVE:
Status comment:
Bug Depends on:	15188
Bug Blocks:
Attachments:	rtf document that illustrates the problem

Description Juergen Harms 2013-04-02 23:59:41 CEST

Description of problem:

I received a document with text that has been filled-in into a pre-formatted rtf document (an car accident report). The latest libreoffice does not allow to correctly read this document.

The document consists of a largish series of boxes (lines of text to be filled in) - most of these boxes are not displayed by libre0ffice-4.0.2.1-1, some other few boxes are displayed but only with truncated text.

The document seems to be OK: I can open and correctly read the document on a Mageia-2 platform with LO 3.5.

The original document is somewhat confidential (report on a car accident). I therefore produced (with MS Word on a MS Box) a new document with all person-related data wiped out - and join it as an attachment


Version-Release number of selected component (if applicable):
libreoffice-writer-4.0.2.1-1.mga3


How reproducible:
100%

Steps to Reproduce:
1.
2.
3.


Reproducible: 

Steps to Reproduce:

Comment 1 Juergen Harms 2013-04-03 00:04:11 CEST

Created attachment 3687 [details]
rtf document that illustrates the problem

Trying to submit the rtf file as a binary file - hope that works

Comment 2 Juergen Harms 2013-04-03 10:26:09 CEST

Checking versions, I realised that I had accidentally disabled my core/release resource: the problem is also present with LO 4.0.2.2-2

Manuel Hiebel 2013-04-07 15:24:40 CEST

Keywords: (none) => Triaged
Assignee: bugsquad => dmorganec

D Morgan 2013-04-30 21:34:12 CEST

Assignee: dmorganec => thierry.vignaud

Comment 3 Thierry Vignaud 2013-04-30 22:26:43 CEST

Looks OK to me with 4.0.3.1 (from core/updates testing)
Can you try with that version?

Keywords: (none) => NEEDINFO

Comment 4 Juergen Harms 2013-05-06 18:29:23 CEST

I installed 4.0.3.1 from core/updates testing: no change, similar amount of text is still not displayed.

However, my confidence in the quality of the original rtf document, respectively of the capability of microsoft word to correctly display that text is now shaken. When I originally submitted the bug, I had checked the display of the rtf documents on a windows machine (on an old machine hanging around where I was at vacation at that time). Double checking now on my wifes windows machine at home, the display is much better than that presented by Mageia LO, but the MS display here cuts off the upper parts of lines in multiline paragraphs.

I suggest to keep the bug open: the basic fact remains - LO displays this rtf text cutting off large parts. Where I now feel uneasy is the quality of the original rtf text, but I have no means to verify that quality other than by submitting it to MS-word on windows machines. Sorry for this complication.

Comment 5 Thierry Vignaud 2013-05-06 22:33:16 CEST

You had better report it upstream anyway at https://www.libreoffice.org/bugzilla/

Comment 6 Thierry Vignaud 2015-02-02 20:55:59 CET

Can you try LO-4.3 from updates_testing?

Comment 7 Juergen Harms 2015-02-03 14:15:48 CET

Thanks, I now tried with LO-4.4.0.3
What I get is much better, and perfectly readable.

Some messyness is still there, but I attribute this to a slightly messy rtf document, certainly produced and tested on an MS-word system.

For me it is OK to close this bug when LO-4.4.0.3 lands

Manuel Hiebel 2015-02-03 14:27:16 CET

Depends on: (none) => 15188

Comment 8 Nic Baxter 2016-01-17 08:40:39 CET

libreoffice-writer-4.4.6.3-2.2.mga5

so close

Status: NEW => RESOLVED
CC: (none) => nic
Resolution: (none) => FIXED