Bug 9412

Summary:	Bugzilla suffered an internal error - clicking attachment link from gmane
Product:	Infrastructure	Reporter:	claire robinson <eeeemail>
Component:	Bugzilla	Assignee:	D Morgan <dmorganec>
Status:	RESOLVED INVALID	QA Contact:
Severity:	normal
Priority:	Normal	CC:	LpSolit, atelier-bugs, sysadmin-bugs
Version:	unspecified
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:
Source RPM:		CVE:
Status comment:

Description claire robinson 2013-03-15 22:06:42 CET

Caused by clicking this link in a posting

https://bugs.mageia.org/attachment.cgi?id=3618&action=edit

Bugzilla has suffered an internal error. Please save this page and send it to with details of what you were doing at the time this message appeared.

URL: https://bugs.mageia.org/attachment.cgi?id=3618&action=edit

Template->process() failed twice.
First error: file error - failed to create compiled templates directory: /var/lib/bugzilla/template//usr/share/bugzilla/template/en/default/attachment (mkdir /var/lib/bugzilla/template//usr/share/bugzilla/template/en/default/attachment: Permission denied at /usr/lib/perl5/vendor_perl/5.12.2/x86_64-linux-thread-multi/Template/Provider.pm line 859 )
Second error: file error - failed to create compiled templates directory: /var/lib/bugzilla/template//usr/share/bugzilla/template/en/default/global (mkdir /var/lib/bugzilla/template//usr/share/bugzilla/template/en/default/global: Permission denied at /usr/lib/perl5/vendor_perl/5.12.2/x86_64-linux-thread-multi/Template/Provider.pm line 859 )



Previous attachment link in the same bug report opens without error
https://bugs.mageia.org/attachment.cgi?id=3617&action=edit

Reproducible: 

Steps to Reproduce:

claire robinson 2013-03-15 22:09:50 CET

CC: (none) => LpSolit

Comment 1 Frédéric "LpSolit" Buclin 2013-03-15 22:11:10 CET

We were updating the Mageia extension. It took less than 20 seconds. No luck! ;)

Status: NEW => RESOLVED
Resolution: (none) => INVALID

Comment 2 claire robinson 2013-03-15 22:11:59 CET

Glad that's all it was :)