Bug 8803

Summary:	Can't boot 3beta2 on HP Pavilion g6 laptop (intel card)
Product:	Mageia	Reporter:	Carolyn Rowse <cmrisolde>
Component:	Installer	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	critical
Priority:	High	CC:	dvgevers, eeeemail, liberforce, remco, tmb
Version:	3
Target Milestone:	---
Hardware:	i586
OS:	Linux
Whiteboard:	3beta2 3beta3
Source RPM:		CVE:
Status comment:
Attachments:	output file as requested dmesg output lspcidrake -v

Description Carolyn Rowse 2013-01-24 13:29:17 CET

Description of problem:

Having installed 3beta2 seemingly successfully on my old laptop into a partition of its own, I can't boot into it.  I get as far as the 5 bubbles and then get only a blank screen.  "Splash=verbose" doesn't give any messages at this stage.  I tried "nomodeset" and it worked the first time but not the next time.


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.

Carolyn Rowse 2013-01-24 13:29:47 CET

Whiteboard: (none) => 3beta2

Comment 1 Manuel Hiebel 2013-01-24 16:22:15 CET

what for grub version have you installed ? 
also paste your output of lspcidrake -v (or lspci -vv as an attachment)

Comment 2 Carolyn Rowse 2013-01-24 16:46:19 CET

Created attachment 3429 [details]
output file as requested

Comment 3 Carolyn Rowse 2013-01-24 16:47:11 CET

This is with legacy GRUB with graphical installer, installed to root partition.  Mga2 has the MBR.

Comment 4 Manuel Hiebel 2013-01-24 16:59:16 CET

ok, I through it was a dup but no

> "Splash=verbose" doesn't give any messages at this stage.

try with removing splash quiet at grub

Priority: Normal => High
Summary: Can't reboot 3beta2 on HP Pavilion g6 laptop => Can't boot 3beta2 on HP Pavilion g6 laptop (intel card)

Comment 5 Carolyn Rowse 2013-01-24 17:37:29 CET

Tried that and one moment I was seeing messages appearing on the screen and the next moment just a blank screen again.

Tried nomodeset again making sure I put it at the second boot menu and not the first one.  This time, after seeing the blank screen for a little while I got a message come up:

"Sorry, but there has been a problem starting your graphical display.

In order to debug your problem we will automatically switch to a text-based login screen from where you can login as the root user and run the "drakx11" utility to configure your graphical display."

plus a bit more after that.


I'm in new territory here!

Carolyn

claire robinson 2013-01-24 19:38:25 CET

CC: (none) => eeeemail, tmb

Comment 6 Thomas Backlund 2013-01-24 19:44:53 CET

any errors in dmesg ?

If it boots to text mode, log in as root, do: dmesg > /tmp/dmesg.txt, and copy it to usb stick, (or grab it from the working install) and attach it here

Comment 7 Carolyn Rowse 2013-02-02 18:46:27 CET

I decided to try the live KDE CD from the official beta2 release on this laptop and see what that did.

The first time I booted, I ended up with silence and a blank screen.

The second time, I selected "kernel options" and removed "splash quiet" and "install" and it produced lots of text on the screen and booted without a murmur into a perfectly normal looking KDE desktop!

I then installed it to the hard drive and was able to re-boot into the desktop with no problem, which is where I'm reporting from now.

I think I'll wait until beta3 is out and then try the full installer again.  I suspect this laptop may be reaching end of life.

Thank you
Carolyn

Comment 8 Luis Menina 2013-03-08 16:34:33 CET

Same problem here on a HP Pavilion dv2000 on Mageia 3 beta 2. From lspci, it has the same intel card: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics controler (rev 03).

The problem occured on Mageia 2 too. The only way to have a graphical login screen is to use xdriver=vesa. Otherwise, the screen turns blank during the boot process, and X can't start with a "no screen found" error. Looks related to bug #6077 (this computer is a centrino duo).

CC: (none) => liberforce

Comment 9 Luis Menina 2013-03-08 16:41:59 CET

Created attachment 3588 [details]
dmesg output

Comment 10 Luis Menina 2013-03-08 16:48:28 CET

Created attachment 3589 [details]
lspcidrake -v

BTW attachment fro comment #9 is from a boot with "xdriver=intel"

Comment 11 Luis Menina 2013-03-08 16:50:22 CET

Oh, and the liveCD I used is the GNOME one.

Comment 12 Luis Menina 2013-03-11 16:10:08 CET

Still broken in Mageia 3 beta 3.

Luis Menina 2013-03-11 16:12:51 CET

Whiteboard: 3beta2 => 3beta2 3beta3

Comment 13 Remco Rijnders 2014-08-19 12:11:02 CEST

@Luis, @Carolyn,

Is this still an issue with Mageia 4 and/or Mageia 5 alpha releases?

CC: (none) => remco

Comment 14 Luis Menina 2014-08-19 14:44:22 CEST

That was a friend's laptop, I just gave up, it's now running debian.

Manuel Hiebel 2014-08-19 19:26:32 CEST

Version: Cauldron => 3

Comment 15 Carolyn Rowse 2014-09-14 08:31:52 CEST

Sorry for the delay in replying.

It's a strange thing, but Mageia 4 is now the only distro I've found that *does* work on that laptop!  Before Mageia 4 came along I couldn't get anything later than Mint 9 to work with it, and the other leading distros still don't.  Mageia 5 is looking OK too.

Carolyn

Comment 16 Dick Gevers 2014-11-15 08:54:00 CET

@cmrisolde@gmx.com:
Since 3/4 installer won't be fixed, and you seem to say M5 is okay, can you close it? Alternatively please change the whiteboard to: 5beta1?

CC: (none) => dvgevers

Comment 17 Carolyn Rowse 2014-11-15 16:25:26 CET

I'll close it.

Status: NEW => RESOLVED
Resolution: (none) => FIXED