Bug 8695

Summary: Libreoffice Segfault at start
Product: Mageia Reporter: claire robinson <eeeemail>
Component: RPM PackagesAssignee: D Morgan <dmorganec>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: release_blocker CC: davidwhodgins, ennael1, geiger.david68210, lemonzest, qiilaq69, tmb, wilcal.int
Version: Cauldron   
Target Milestone: ---   
Hardware: i586   
OS: Linux   
Whiteboard: 3beta2
Source RPM: libreoffice CVE:
Status comment:
Attachments: Backtrace after installing libreoffice-gdb-debug-support
2nd bt after installing icu-debuginfo
screenshot of multimedia type window which opens with writer.
log from oowriter --backtrace with libreoffice-4.0.0.1-2.mga3
backtrace.txt with libreoffice-debuginfo installed
disas.txt
inforeg.txt

Description claire robinson 2013-01-15 14:43:22 CET
Installed dvd i586 3beta2 first build (14th Jan) with default gnome desktop

Libreoffice segfaults at start

Jan 15 13:20:50 localhost kernel: soffice.bin[2892]: segfault at ff86c2fd ip b17663e2 sp bfe1b070 error 4 in libgcc3_uno.so[b1764000+d000]
claire robinson 2013-01-15 14:43:48 CET

CC: (none) => ennael1, tmb

claire robinson 2013-01-15 14:44:10 CET

Priority: Normal => release_blocker

claire robinson 2013-01-15 14:44:24 CET

Summary: Segfault at start (3beta2) => Libreoffice Segfault at start (3beta2)

Comment 1 claire robinson 2013-01-15 15:16:47 CET
Created attachment 3367 [details]
Backtrace after installing libreoffice-gdb-debug-support
Comment 2 claire robinson 2013-01-15 15:20:43 CET
Created attachment 3368 [details]
2nd bt after installing icu-debuginfo
Comment 3 claire robinson 2013-01-15 15:28:55 CET
# rpm -q libicu50
libicu50-50.1.1-2.mga3
Comment 4 claire robinson 2013-01-15 15:37:30 CET
For my own reference, keeping a note of how to produce the backtrace

$ cd /usr/lib/libreoffice/program/
$ gdb ./soffice.bin

(gdb) run -writer

segfault

(gdb) thread apply all bt full
Comment 5 claire robinson 2013-01-15 16:49:34 CET
LO starts OK x86_64 so must be arch related

it opens with some sort of multimedia toolbar in a popup window though called 'Add-On 1'

I'll attach a screenshot to show what I mean, not sure if it's relevant.
Comment 6 claire robinson 2013-01-15 16:51:39 CET
Created attachment 3371 [details]
screenshot of multimedia type window which opens with writer.
claire robinson 2013-01-15 17:25:37 CET

Whiteboard: (none) => 3beta2

Comment 7 claire robinson 2013-01-15 20:05:01 CET
Segfault occurs kde i586 also
Comment 8 D Morgan 2013-01-17 10:28:07 CET
you have no backtrace to provide ?
Comment 9 claire robinson 2013-01-17 10:53:15 CET
Spoken on IRC and already two on the bug :P
Comment 10 Marek Laane 2013-01-17 22:57:29 CET
Dmnd, same crash and not working LO (libreoffice-4.0.0.1-2.mga3.i586)... Why, oh, why did I update it ...

CC: (none) => bald

Comment 11 Dave Hodgins 2013-01-18 01:36:18 CET
Created attachment 3394 [details]
log from oowriter --backtrace with libreoffice-4.0.0.1-2.mga3
Comment 12 Dave Hodgins 2013-01-18 02:19:36 CET
Don't know if this is relevant or not, but
http://lists.freedesktop.org/archives/libreoffice-commits/2012-April/029599.html
has a comment that the compile flag -fnon-call-exceptions is needed, and I
don't see it anywhere in the build log, assuming
http://pkgsubmit.mageia.org/uploads/done/cauldron/core/release/20130117223237.pterjan.valstar.13593/firefox-17.0.2-5.mga3/build.0.20130117223405.log
is the correct log to look at.

CC: (none) => davidwhodgins

Comment 13 claire robinson 2013-01-18 09:43:05 CET
That's a firefox log Dave.
Comment 14 D Morgan 2013-01-18 10:55:46 CET
i will add this compile flag
Comment 15 claire robinson 2013-01-18 18:17:16 CET
Created attachment 3396 [details]
backtrace.txt with libreoffice-debuginfo installed

It asks for 50 or more extra debuginfos which I can install if necessary but the trace looked useful.
Comment 16 claire robinson 2013-01-18 18:18:15 CET
backtrace is from from 4.0.0.1-3.mga3
Comment 17 claire robinson 2013-01-18 18:22:30 CET
Created attachment 3397 [details]
disas.txt
Comment 18 claire robinson 2013-01-18 18:22:57 CET
Created attachment 3398 [details]
inforeg.txt
Comment 19 William Kenney 2013-01-19 00:49:21 CET
*** Bug 8739 has been marked as a duplicate of this bug. ***

CC: (none) => wilcal.int

Comment 20 D Morgan 2013-01-19 01:54:20 CET
fixed on cauldron

Resolution: (none) => FIXED
Status: NEW => RESOLVED

Comment 21 William Kenney 2013-01-19 17:29:19 CET
I can confirm here that libreoffice-4.0.0.1-4.mga3.i586.rpm
resolves this bug for me.
Comment 22 David GEIGER 2013-01-21 23:05:58 CET
Testing with the new build of iso Mageia-3-beta2-LiveCD-KDE4-en-i586-CD (Mon Jan 21 20:55:00 CET 2013)

Without going into details, LO seems work fine now.

*Libreoffice-4.0.0.1-7.mga3

Great job Team Mageia.

CC: (none) => geiger.david68210

Comment 23 Simon Putt 2013-01-31 13:45:56 CET
getting a segfault in LibreOffice 4.0.0.2 rc2

[66938.062981] soffice.bin[9411]: segfault at 10302548f ip 00007f45254cb907 sp 00007ffff847c4a0 error 4 in libicule.so.50.1.2[7f45254b9000+3e000]

Started after this mornings icu update.

CC: (none) => lemonzest

Simon Putt 2013-01-31 13:46:11 CET

Status: RESOLVED => REOPENED
Resolution: FIXED => (none)

claire robinson 2013-01-31 13:55:22 CET

Summary: Libreoffice Segfault at start (3beta2) => Libreoffice Segfault at start

Comment 24 Manuel Hiebel 2013-01-31 17:52:38 CET
see ml
Comment 25 Manuel Hiebel 2013-02-02 00:40:32 CET
should be fixed

Status: REOPENED => RESOLVED
Resolution: (none) => FIXED