Bug 831

Summary:	Reporting bug doesn't open the requested form in browser even if we are already logged into Bugzilla
Product:	Mageia	Reporter:	Johan Pirlouit <pindle>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	Normal	CC:	LpSolit, atelier-bugs
Version:	Cauldron
Target Milestone:	---
Hardware:	i586
OS:	Linux
See Also:	https://qa.mandriva.com/show_bug.cgi?id=62309
Whiteboard:
Source RPM:	drakxtools	CVE:
Status comment:

Description Johan Pirlouit 2011-04-15 00:38:02 CEST

Hi all,

I don't know if it is really a bug with Bugzilla...

I had a crash with RPMDrake and I wanted to report it following the Bug Report Tool indications. But when the browser window is open, I only get the default page "First, you must pick a product on which to enter a bug" though all informations about the bug are transmitted by URL and though I'm already logged into Bugzilla.

If I read the text in the Bug Report Tool, I see "To submit a bug report, click the Report button. This will open a browser window on Bugzilla where you will find a form to complete. The information displayed above [error report] will be transferred to this server."

If I follow the steps from the page "First, you must pick a product on which to enter a bug", I only get an empty form with nothing previously transmitted by URL from the Bug Report Tool...

How to reproduce: follow the described steps in the Bug Report Tool.

(If it is not a bug, sorry for this reporting ;-)

Regards,
Johan

Comment 1 Frédéric "LpSolit" Buclin 2011-04-20 01:25:21 CEST

Known bug, see the URL below. I already reported this problem to qa.mandriva.org, and Mageia simply copied their buggy code (either that, or the tool which is reporting issues to Bugzilla is buggy). ;)

 https://qa.mandriva.com/show_bug.cgi?id=62309

CC: (none) => LpSolit
See Also: (none) => https://qa.mandriva.com/show_bug.cgi?id=62309

Comment 2 Ahmad Samir 2011-04-23 02:54:33 CEST

Fixed in SVN, should be OK in the next drakxtools roll out.

Ahmad Samir 2011-04-23 02:55:02 CEST

Component: Bugzilla => RPM Packages
Version: unspecified => Cauldron
Assignee: sysadmin-bugs => bugsquad
Product: Infrastructure => Mageia
Source RPM: (none) => drakxtools

Comment 3 Ahmad Samir 2011-05-26 22:04:56 CEST

A couple of drakxtools releases have been done since. Closing.

Comment 4 Frédéric "LpSolit" Buclin 2011-05-26 22:08:48 CEST

(In reply to comment #3)
> A couple of drakxtools releases have been done since. Closing.

Try again! :)

Comment 5 Ahmad Samir 2011-05-27 03:15:55 CEST

My mental-bugzilla-control-powers don't seem to work during the summer... :)

Status: NEW => RESOLVED
Resolution: (none) => FIXED