Bug 7733

Summary:	HP deskjet 940c failed while printing with "photo paper" and "High Resolution photo" slections
Product:	Mageia	Reporter:	fabrice kurz <kurzf>
Component:	RPM Packages	Assignee:	Florian Hubold <doktor5000>
Status:	RESOLVED OLD	QA Contact:
Severity:	normal
Priority:	Normal	CC:	doktor5000, stormi-mageia
Version:	2	Keywords:	NEEDINFO, Triaged
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Source RPM:	hplip-3.12.4-1.mga2	CVE:
Status comment:

Description fabrice kurz 2012-10-07 21:42:05 CEST

Description of problem:
under libreoffice, if select a photo paper, the printer doesn't print anything : it just throw back the paper.
If I then choose the best quality (High resolution photo) all the printer crashed with all lights flashing, at high speed. It is not a failure of my printer since other driver (Gutenprint for instance) don't fail that way (but I prefer HPLIP which offers a better quality and colors are more bright !)


Version-Release number of selected component (if applicable):


How reproducible:
every time I select photo paper as media

Steps to Reproduce:
1.printer options : 
"media type" = photo paper
"print quality" = high-resolution photo
2.
3.

Comment 1 fabrice kurz 2012-10-07 21:48:17 CEST

I forgot : there was no warning or notification or so from HPLIP/CUPS...

Comment 2 Samuel Verschelde 2013-08-28 19:02:59 CEST

Hi, thanks for reporting this bug.
Assigned to the package maintainer.

Keywords: (none) => Triaged
CC: (none) => stormi
Assignee: bugsquad => doktor5000

Comment 3 Florian Hubold 2013-10-13 14:59:22 CEST

Can you please report this issue upstream and verify what the root cause is?

You can do this by asking a question or reporting it as a bug, links are here: http://hplipopensource.com/hplip-web/support.html

CC: (none) => doktor5000

Florian Hubold 2013-10-21 22:56:02 CEST

Keywords: (none) => NEEDINFO

Comment 4 Manuel Hiebel 2013-10-22 12:18:36 CEST

This message is a reminder that Mageia 2 is nearing its end of life.
Approximately one month from now Mageia will stop maintaining and issuing updates for Mageia 2. At that time this bug will be closed as WONTFIX (EOL) if it remains open with a Mageia 'version' of '2'.

Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Mageia version prior to Mageia 2's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Mageia 2 is end of life.  If you would still like to see this bug fixed and are able to reproduce it against a later version of Mageia, you are encouraged to click on "Version" and change it against that version of Mageia.

Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Mageia release includes newer upstream software that fixes bugs or makes them obsolete.

-- 
The Mageia Bugsquad

Comment 5 Manuel Hiebel 2013-11-23 16:15:21 CET

Mageia 2 changed to end-of-life (EOL) status on ''22 November''. Mageia 2 is no
longer maintained, which means that it will not receive any further security or
bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of Mageia
please feel free to click on "Version" change it against that version of Mageia
and reopen this bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

--
The Mageia Bugsquad

Status: NEW => RESOLVED
Resolution: (none) => OLD